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CALLING A HALT TO MINDLESS CHANGE A Plea for Commonsense Management Flash fires (like downsizing), false prophets (like many management gurus), and hysteria (change or die). Theres an apocalyptic quality in the way businesses operate today, where every new ism from every hot consultant is treated as gospel. Giving voice to the vast majority of corporate employees, the highly respected author and consultant John Macdonald says enough is enough. He also sees too much reliance on human resource departments and lawyers, too much focus on short-term measurements--and far too many fads. In this new book, Macdonald makes the strong, rational, and long-awaited argument that common sense must be put back into the decision-making process. Businesses need to get back to managing the business, organically incorporating only those changes and practices that can actually improve their operations, and discarding all the others. Some highly successful corporations -- including Wal-Mart, 3M, Arthur Andersen, Toyota, and Motorola -- do this already. Macdonald takes the reader inside these leading organizations to uncover their formulas for long-term success. JOHN MACDONALD (Banstead Village, Surrey, UK) is famous for bringing quality management to the UK. He established with Philip Crosby one of the largest management consulting firms in Great Britain, and later formed his own firm. He is the author of Global Quality and a series that includes Understanding Total Quality Management in a Week and Understanding Benchmarking in a Week.
