Table of Contents
Praise forThe Wizard and the Warrior
Truly something novel and useful among the current books on contemporary leadership. Bolman and Deal have again created a book that is both a conceptual gem and a handy practical reference. The Wizard and the Warrior will make us think carefully again about leadership in general and about our own style in particular.
Walter F. Ulmer Jr., lieutenant general, U.S. Army (Ret.), former president and CEO, Center for Creative Leadership
Bolman and Deals The Wizard and the Warrior could be your secret weapon. Read. Learn. Then lead with confidence.
Thomas Keller, The French Laundry
With The Wizard and the Warrior Lee Bolman and Terry Deal have followed up the insights of Reframing Organizations with a grounded and entertaining set of very useful stories. The numerous examples of historical and contemporary figures and their life stories serve to bring leadership ideas alive in a way that few books achieve. A great and useful read!
Len Schlesinger, vice chairman and chief operating officer, Limited Brands
Rarely do scholars attempt, let alone succeed, as Bolman and Deal have done so palpably, to encompass the polarities of leadership. They have thrown their arms around the inspirational, on one hand, and the tough, practical, and sometimes brutal, on the other. Through wonderful stories, they convincingly illustrate the real challenges and possibilities of living life grounded by larger purposes and the courage to interrogate reality. Anyone practicing leadership, or dreaming of doing so, should read this book.
Ronald A. Heifetz, Center for Public Leadership, John F. Kennedy School of Government, Harvard University; author of LeadershipWithout Easy Answers and Leadership on the Line
Terry Deal and Lee Bolman have established the gold standard for looking at leadership. In The Wizard and the Warrior they show how to integrate the two sides of leadership. It is about fighting the good fight, but not losing sight of the magicit is about making the word flesh. This is a must-read for anyone who cares about becoming a better leader.
Paul D. Houston, executive director, American Association of School Administrators
Warriors and wizards! Crazy metaphors for leaders? No! Compelling insights that Bolman and Deal have distilled from organizational life, illustrating them with fascinating stories. They convinced me that we as leaders can achieve our mission and care for our people more effectively by embracing the reality of combat and magic, of power and spirit, in our organizations. If youre a good leader, this book will make you better.
Colonel Larry R. Donnithorne, author, The West Point Way of Leadership: From Learning Principled Leadership to Practicing It
I find The Wizard and the Warrior a fascinating and enjoyable read. The premise is exactly what it set out to be, a prod and a guide to trumpet the true legacy of leadership. The self-inventory guidelines stimulate an interesting integration of fantasy and myth (through Harry Potters Dumbledore, Merlin of King Arthurs court, and Tolkeins Gandalf) with the realities of business tycoons such as Oprah Winfrey, Herb Kelleher, and Mary Kay Ash, as well as the political wizardry of U.S. presidents. The book provokes the reader to understand the immeasurable potential of the wizard and warrior in each of us that can create change and challenge.
John Keola Lake, kumu-in-residence, Chaminade University of Honolulu, Hawaii, head of Hawaiian traditions
This book is a must-read for all who are pursuing the journey of leadership. It provides in-depth insight into passion and power, and how they are the very essence of leadership. It will be of great value for all those in leadership positions at J.E. Dunn.
Terrence P. Dunn, chief executive officer, J.E. Dunn Construction Company
What do wizards and warriors have to do with good leadership? A lot, it turns out. So hoist your inner sword or wand and let Bolman and Deal instruct you on how to wield it effectively, and on how notable combatants from Joan of Arc to Bill Gates have fared.
John Alexander, president, Center for Creative Leadership
For three of the teachers from whom
we have learned so much:
Chris Argyris
James March
John Meyer
PART ONE
CONFRONTING THE WIZARD AND WARRIOR WITHIN
Why a book about wizards and warriors as models for leadership? Because, as Peter Drucker once said, everything you learned is wrong. At best, it is misleading and insufficient. You typically learn in school, workshops, and seminars that if you can manage the work and serve the people, you have what it takes. Its not true. Maybe you have enough stuff to be a pretty good manager, but it takes a lot more to be a good leader.
In our earlier book, Reframing Organizations, we argued that managers need first to get an accurate reading on situations before taking action. The problem, we found, is that they typically relied on two lenses (we call them frames) when they needed four. The two they use focus on structure and people, and both are important and valuable perspectives. They help you become sensible and humane. But they work best in a rational world populated by reasonable people. No one lives in such an orderly world anymore. Todays organizations are inherently messy and unpredictable.
Thats why bad things keep happening to good managers. They get blindsided. Their career gets stunted or goes off the rails. The boss blames them for things that werent their fault. Someone else gets a promotion that they deserved. A coworker flubs a project but tosses the dead cat into their yard. After a particularly devastating day at the office, one disillusioned manager commented, I thought I had covered all the bases, and then realized that everyone else was playing football. I had a great strategy for the wrong game.
This happens because managers are running on two cylinders when they need four. Two other framespolitical and symbolicare required to make sense of the roiling, moving targets that organizations serve up every day. They take us into a world dominated by power and passion. The bad news: thats just where managers are usually weakest. We know this from our research worldwide and across sectors. Inattention to these two ways of thinking and behaving is a debilitating Achilles heel.
Managers shy away from politics because they see its dynamics as sordid or because conflict scares them. They fear losing control and losing out. They cling to the illusion that if organizations were run right, they wouldnt be political. Most managers have an even harder time grasping the elusive and mysterious influence of symbols. Discounting culture as fuzzy and flaky, they dont see it, even though its there and influencing everything they do. Great leadership doesnt happen without addressing these political and cultural issues head-on. Leaders cannot afford to stay on the sidelines and play it safe. Someone has to be willing to stand up and put it on the line. Thats why we need more wizards and warriors.