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Lucian L. Leape - Making Healthcare Safe: The Story of the Patient Safety Movement

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Lucian L. Leape Making Healthcare Safe: The Story of the Patient Safety Movement
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This unique and engaging open access title provides a compelling and ground-breaking account of the patient safety movement in the United States, told from the perspective of one of its most prominent leaders, and arguably the movements founder, Lucian L. Leape, MD. Covering the growth of the field from the late 1980s to 2015, Dr. Leape details the developments, actors, organizations, research, and policy-making activities that marked the evolution and major advances of patient safety in this time span. In addition, and perhaps most importantly, this book not only comprehensively details how and why human and systems errors too often occur in the process of providing health care, it also promotes an in-depth understanding of the principles and practices of patient safety, including how they were influenced by todays modern safety sciences and systems theory and design. Indeed, the book emphasizes how the growing awareness of systems-design thinking and the self-education and commitment to improving patient safety, by not only Dr. Leape but a wide range of other clinicians and health executives from both the private and public sectors, all converged to drive forward the patient safety movement in the US. Making Healthcare Safe is divided into four parts: I. In the Beginning describes the research and theory that defined patient safety and the early initiatives to enhance it. II. Institutional Responses tells the stories of the efforts of the major organizations that began to apply the new concepts and make patient safety a reality. Most of these stories have not been previously told, so this account becomes their histories as well. III. Getting to Work provides in-depth analyses of four key issues that cut across disciplinary lines impacting patient safety which required special attention. IV. Creating a Culture of Safety looks to the future, marshalling the best thinking about what it will take to achieve the safe care we all deserve. Captivatingly written with an insiders tone and a major contribution to the clinical literature, this title will be of immense value to health care professionals, to students in a range of academic disciplines, to medical trainees, to health administrators, to policymakers and even to lay readers with an interest in patient safety and in the critical quest to create safe care.

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Book cover of Making Healthcare Safe Lucian L Leape Making Healthcare - photo 1
Book cover of Making Healthcare Safe
Lucian L. Leape
Making Healthcare Safe
The Story of the Patient Safety Movement
1st ed. 2021
Logo of the publisher Lucian L Leape Harvard T H Chan School of Public - photo 2
Logo of the publisher
Lucian L. Leape
Harvard T. H. Chan School of Public Health, Boston, MA, USA
ISBN 978-3-030-71122-1 e-ISBN 978-3-030-71123-8
https://doi.org/10.1007/978-3-030-71123-8
The Editor(s) (if applicable) and The Author(s) 2021

This book is an open access publication.

Open Access This book is licensed under the terms of the Creative Commons - photo 3

Open Access This book is licensed under the terms of the Creative Commons Attribution 4.0 International License ( http://creativecommons.org/licenses/by/4.0/ ), which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license and indicate if changes were made.

The images or other third party material in this book are included in the book's Creative Commons license, unless indicated otherwise in a credit line to the material. If material is not included in the book's Creative Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder.

The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

This Springer imprint is published by the registered company Springer Nature Switzerland AG

The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

To:

James Reason and Charles Vincent

Pioneers, mentors, friends, and colleagues

who taught us about error and its effects on patients,

and

To the nurses who take care of us

and strive to keep us safe

Foreword

I guess we all live history in some sense. But, for some of us, that phrase has a more specific meaning. For Lucian Leape, it has meant, not just witnessing the historic birth of the health care patient safety movement, but, arguably, creating it.

This book is an invaluable and unique account of the evolution of the evidence, concern, activities, and structures that inform the worlds current understanding of how patients are injured too often by the care that is intended to help them and what can and should be done about that. For a topic of such enormous gravity, involving life-or-death consequences every year for tens of thousands of people in the USA, alone, and many hundreds of thousands globally, this story is remarkably recent. The modern scientific foundations for safety in every sector of human endeavor were laid first no earlier than the mid-twentieth century, and the application of those sciences to medical care, with just a few, slender exceptions, began only in the mid-1980s, barely 40 years ago as of this writing.

It is, of course, not at all the case that medical errors and injuries from care appeared de novo in the past half-century. We know now that hazards to patient safety have been with us as long as there have been patients at all that is, for many millennia. Such hazards come part and parcel with any complex human activity, and even more when that activity includes invading the human body with sharp instruments and foreign chemicals and invading the human psyche with intimidating hierarchies and opaque rites. No count exists of the number of people killed by medical errors since Hippocrates and despite physicians best intentions, but the toll, if known, would be staggering.

The culprits for that toll, we know now, would not be, for the most part, rogue clinicians or even incompetent ones, but rather the very designs of health care delivery, itself, in which even the best of the workforce get trapped. Or, to be clearer, they are the myriad interactions of those delivery system designs and the frailties of unaided human minds and manipulations the so-called human factors that set up normal people most of us for slips, errors, and lapses, the familiar oops of daily life. When I forget to set my alarm clock, thats a nuisance; when I forget to give a medication to a critically ill patient, that can be a disaster. But the causes are the same; being human. Only when medicine ceases to rely on heroism for excellence can the pursuit of real safety begin effectively.

Modern safety sciences and their first cousins, the sciences of human error, first gelled in the 1960s and 1970s. The seeds were there in studies of cognitive psychology, social psychology, and general systems theory of the preceding century or so. But it was not until a group of engineers and psychologists began to name the problems of human error and system safety beginning in the 1960s that the field of safety science coalesced. Among the founders was Professor James Reason, from the University of Manchester, whose 1990 book, Human Error, was and remains the leading monograph on that topic.

Lucian Leape became a student of these emerging sciences of safety not long after Reasons book first appeared. He was primed for the field, having participated as a highly regarded pediatric surgeon in the groundbreaking Harvard Medical Practice Study, which was the brainchild of Dr. Howard Hiatt and New York State Commissioner of Health David Axelrod. That study set out in commanding detail empirical findings about injuries to patients in New York hospitals, defining adverse events, and convincingly showing that the vast majority of those injuries could be seen as preventable, not inevitable.

Streams converged: the evidence of errors and their consequences, the growing awareness of the value of systems thinking regarding health care quality, the maturation of the safety sciences in other industries, and the self-education of Lucian Leape. The result was a turning-point publication: Lucians magisterial December 1994, article in the Journal of the American Medical Association: Error in Medicine. Not often can we trace a change in the consciousness of an entire industry to a single treatise; but this time, we can. Within just a few years of Lucians call to arms, massive shifts were underway in health cares awareness of and concern about patient safety and its defects.

In this book, Lucian recounts the key events and actors preceding and following his seminal article. With dignity and generosity, he describes the contributors to the development of the field he helped to found. Some were conferences, in many of which Lucian had a big role: the Annenberg Conferences where the actual voices of injured patients and families first rang out as loudly as they must; the Salzburg Seminar on Patient Safety, which first brought together a truly international group of patient safety scholars, and which incorporated leading scholars from outside health care, including Jim Reason, himself. Some were action collaboratives, such as IHIs Breakthrough Series Collaborative on Medication Safety, which Lucian, himself, chaired.

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