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Sandra Morgen - Stretched Thin: Poor Families, Welfare Work, and Welfare Reform

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When the Personal Responsibility and Work Opportunity Reconciliation Act became law in 1996, the architects of welfare reform celebrated what they called the new consensus on welfare: that cash assistance should be temporary and contingent on recipients seeking and finding employment. However, assessments about the assumptions and consequences of this radical change to the nations social safety net were actually far more varied and disputed than the label consensus suggests.

By examining the varied realities and accountings of welfare restructuring, Stretched Thin looks back at a critical moment of policy change and suggests how welfare policy in the United States can be changed to better address the needs of poor families and the nation. Using ethnographic observations, in-depth interviews with poor families and welfare workers, survey data tracking more than 750 families over two years, and documentary evidence, Sandra Morgen, Joan Acker, and Jill Weigt question the validity of claims that welfare reform has been a success. They show how poor families, welfare workers, and welfare administrators experienced and assessed welfare reform differently based on gender, race, class, and their varying positions of power and control within the welfare state.

The authors document the ways that, despite the dramatic drop in welfare rolls, low-wage jobs and inadequate social supports left many families struggling in poverty. Revealing how the neoliberal principles of a drastically downsized welfare state and individual responsibility for economic survival were implemented through policies and practices of welfare provision and nonprovision, the authors conclude with new recommendations for reforming welfare policy to reduce poverty, promote economic security, and foster shared prosperity.

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STRETCHED THIN Poor Families Welfare Work and Welfare Reform Sandra Morgen - photo 1
STRETCHED
THIN
Poor Families, Welfare Work,
and Welfare Reform
Sandra Morgen
Joan Acker
Jill Weigt
CORNELL UNIVERSITY PRESS ITHACA AND LONDON

Contents



Acknowledgments


The research and writing that went into this book over more than a decade racked up many debtsintellectual, institutional, and personal. Countless people deserve our thanks, but here we limit ourselves to those to whom our debts are greatest.
First, we thank all of those who shared their stories and perspectives on welfare with us. Many of them must remain unnamed because of promises of confidentiality. These include women and men who turned to Adult and Family Services (AFS), Oregons welfare agency, for help and who allowed us to observe their encounters with agency staff or who gave precious time to be interviewed. Our deep appreciation goes to the AFS staff who let us witness their work and also granted us interviews. We hope their trust in us will be repaid, at least in small measure, by policymakers and a public who gain a broader, more critical view of welfare reform from reading this book.
The welfare administrators with whom we worked from 1998 to 2000 deserve our gratitude for the access they granted us, the information they shared, the work we did in partnership, and the funds they allocated to support the research. In particular we thank Sandie Hoback, Elizabeth Lopez, Donald Main, Jim Neely, Ellen Pimental, Sue Smit, and Ron Taylor.
Although the three of us wrote this book, our research team included many others who lent their time, energy, and valuable insights to the project, and we sincerely appreciate their contributions. We are most indebted to Lisa Gonzales whose talents as an interviewer, analytic skills, and passion for social justice are echoed on many pages of this book. Research team members Kate Barry, Suzanne Williams, and Sonja Vegdahl dedicated hundreds of hours each to understanding the daily practices of welfare restructuring, observing, recording, and sharing their insights as fieldworkers.
Terri Heath served as project manager of the funded research we conducted in partnership with AFS, overseeing the countless steps involved in the survey portion of the study and working closely with AFS staff. Holly Langan, a single mother of three, was an excellent work-study student with our project while completing both an undergraduate degree and a masters degree in public policy. She also shared with us her perspectives as a former and current recipient of public assistance. Thanks also to Dr. Patricia Gwartney and her staff at the former Oregon Survey Research Laboratory for their professional work helping to design, conduct, and analyze the data gathered in the telephone survey of Oregon families who left or were diverted from welfare or Food Stamps in early 1998.
This research was done under the auspices of the University of Oregon Center for the Study of Women in Society (CSWS), and the centers excellent staff provided more kinds of support than can be accounted for here. Thanks especially to Cheri Brooks, Debra Gwartney, Shirley Marc, Peggy McConnell, Beth Piatote, and Lin Reilly. Our gratitude goes to CSWS for providing grant and project funds without which this project would not have seen the light of day. Other colleagues at the University of Oregon helped in large ways and small to sustain this very long-term effort. They include Leslie Harris, Ken Hudson, Anne Johnstone, and statistical consultant Robin High.
We are also deeply grateful to and inspired by a group of activists and advocates who have worked tirelessly in support of Oregons low-income families. They shared information with us and set a high bar for both research and advocacy. Among those who lent the strongest and most steadfast support (as well as critique) are Michael Leachman and Chuck Sheketoff of the Oregon Center for Public Policy; Cassandra Garrison and Kim Thomas, both formerly of the Oregon Food Bank; and Lorey Freeman of the Oregon Law Center.
Our intellectual communities provided ideas, inspiration, and support. This type of work is never done in a vacuum and many more colleagues than are listed here listened, commented, and critiqued our work or helped by the excellent standards they set in their own scholarship. We particularly thank Judith Goode, Margaret Hallock, Catherine Kingfisher, Jeff Maskovsky, Leith Mullings, Ken Neubeck, Ellen Scott, Dorothy Smith, Barbara Sutton, and researchers associated with the Welfare Researchers Roundtable in Oregon.
Our largest debt at Cornell University Press is to former editor Peter Wissoker. He spent many years in conversation with us about the book, was encouraging (even when critical), and gave us exceptionally careful readings and strong editorial assistance. We were lucky to work with another talented editor, Fran Benson, in the final stages of getting this book into production, and thank her as well as manuscript editor Susan Specter, copy editor Cathi Reinfelder, and the entire production team at Cornell. In these difficult times for university presses we take none of this fine work for granted. We want to underscore how valuable such institutions are as an integral part of the process of producing and disseminating knowledge.
We each owe much to friends and family for their patience and fortitude over the decade we devoted to this project. In addition to those mentioned above we thank the following friends for support and wise counsel: Jocelyn Ahlers, Lynn Bolles, Ann Bookman, Karen Brodkin, Linda Fuller, Anthony and Eileen Giardina, Ellen Herman, Greg McLaughlan, Cathy Richards Solomon, Carol Stack, Lynn Stephen, and Nancy Tuana.
Special thanks go to our children, partners, and other family members for their support and for understanding that the time we gave this project came from an abiding belief in the importance of research as part of the much larger process of political and social transformation that matters so much to us. Sandi thanks Seth, Sarah, and Robert Long for their love, their patience, and the inspiration they offer in countless ways. Thanks also to Sandis sisters Barbara Morgen and Betsy Glen and her father, Dr. Robert Morgen. Joan thanks her sister, Fran Kirch, and her three sons Mike, Dave, and Steve. Jill thanks Deklyn, Soren, and Reinhard Schlassa for their love, humor, encouragement, and collaboration over the many years of this project.
Prologue


In December 1998, a group of executive staff of Oregons welfare agency, Adult and Family Services (AFS), traveled across the state to meet with groups of welfare workers in order to present important changes in agency priorities and explain their planned strategy for the upcoming legislative session. On December 10, at one of these meetings, over one hundred welfare workers spent several hours of a work afternoon in an auditorium listening to a highly orchestrated presentation by the agencys top leadership. With the full agency leadership team present, there was no doubt that this was an important event. The meeting began with one of the administrators unveiling the latest draft of the agencys new mission statement. Another explained key elements of the budget they had recently submitted to the governor.
Sandie Hoback, the agencys lead administrator, made the climactic presentation entitled Winter Focus Priorities and Empowerment. Hoback is a charismatic white woman, then in her early forties. She had overseen the agency during most of its half-decade-long transformation into a welfare-to-work agency. Her presentation was designed to frame and elicit the support of agency staff for changes in what she called organizational philosophy and the practices she defined as empowering for both the agencys workers and clients. Hoback began by presenting and explaining a diagram that differentiated what were now to be understood as two distinct areas of work in the agency: core business and expansion areas.
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