Contents
Landmarks
Print Page List
Praise for CONNECT
Carole Robin and David Bradford are masters at helping people bring IQ and EQ together to satisfy both and be successful. I recommend this book.
ray dalio, founder of Bridgewater Associates and author of Principles: Life and Work
Its never been clearer that meaningful relationships are critical to a fulfilling and healthy life. Connect is a practical and timely book I highly recommend that shows us that by learning to connect with ourselves, we can more easily connect with others and build thriving relationships.
Arianna Huffington, founder and CEO of Thrive Global
At LinkedIn, we made Relationships Matter one of our core values because the personal connections you make persist across jobs, companies, and careers. Connect offers a compelling and highly accessible road map for building relationships that lead to professional success and personal fulfillment. I highly recommend this book.
Reid Hoffman, co-founder of LinkedIn and co-author of Blitzscaling and TheAlliance
Learning to connect across differences and develop relationships in which we can actually see and hear others for who they are is becoming an imperative for nations and individuals alike. Connect is a carefully structured set of concepts and practices that readers can apply to everything from their marriages to their management challenges. Its a treasure!
Anne-Marie Slaughter, CEO of New America
One of my goals, and the reason I founded MasterClass, is my fervent commitment to democratizing access to the worlds best. I am thrilled that the immensely valuable lessons in Connect are now available to millions of people. I encourage anyone who cares about developing stronger and more meaningful relationships anywhere in their life to read this book.
David Rogier, founder and CEO of MasterClass
I owe most of what I have accomplished in both my career and my personal life to the lessons I learned in the course on which Connect is based. I cant wait to give a copy of Connect to my teammates, my family, and my friends.
Dara Treseder, CMO of Peloton and board director of PG&E
Decades in business have shown me that building high-trust relationships is one of the most important keys to success, whether in negotiations or on the basketball court. With practical insights into relationship building in both personal and professional environments, Connect is the best book in its class.
Irv Grousbeck, entrepreneur, co-owner of the Boston Celtics, and professor at the Stanford Graduate School of Business
Carole and Davids classes have been an invaluable resourcewhat a gift to have their insights and lessons in a book. I would recommend it to anyone who wants to feel happier and more fulfilled, and to anyone who wants a better, smarter future for our world.
Dr. Jennifer Aaker, co-author of Humor, Seriously and The Dragonfly Effect
Copyright 2021 by David Bradford and Carole Robin
All rights reserved.
Published in the United States by Currency, an imprint of Random House, a division of Penguin Random House LLC, New York.
Currency and its colophon are trademarks of Penguin Random House LLC.
Library of Congress Cataloging-in-Publication Data
Names: Bradford, David L., author. | Robin, Carole, author.
Title: Connect / David Bradford, Ph.D., and Carole Robin, Ph.D.
Description: New York : Currency, [2021] | Includes index.
Identifiers: LCCN 2020025313 (print) | LCCN 2020025314 (ebook) | ISBN 9780593237090 (hardcover) | ISBN 9780593237106 (ebook)
Subjects: LCSH: Interpersonal relations. | Interpersonal communication.
Classification: LCC HM1106 .B735 2021 (print) | LCC HM1106 (ebook) | DDC 302dc23
LC record available at https://lccn.loc.gov/2020025313
LC ebook record available at https://lccn.loc.gov/2020025314
Ebook ISBN9780593237106
crownpublishing.com
Figures by Mapping Specialists, Ltd., Fitchburg, WI
Cover design: Will Brown
ep_prh_5.6.1_c0_r0
Contents
1
SEEKING EXCEPTIONAL
This book is about a special type of relationship we call exceptional. You may have one or two exceptional relationships alreadymaybe even more. In these relationships, you feel seen, known, and appreciated for who you really are, not an edited version of yourself. Your hundreds of Instagram friends might know what you ordered for dinner at that fancy restaurant last week, but the person you have an exceptional relationship with knows that youve actually been struggling with food issues for years, or that this was the dinner when you and your partner talked about starting a family, or that the impetus for the evening was to discuss the pros and cons of leaving your job. Those subjects are off-limits to the friend you havent seen since high school who follows your feed. They rarely come up with the person you carpool with. They are not germane to the aunt you check in on every so often. But someone youre in an exceptional relationship with knows whats really going on for you because that someone really knows you.
Relationships exist on a continuum. At one end you experience contact without real connection, while at the other end you feel known, supported, affirmed, and fully accepted. In the middle of the continuum, you feel attached to people in your life, but with many, you want closer connection. The question is, How? How do you move along this continuum? We have dedicated our lives to answering this question for thousands of students and clients, and now, for you.
Exceptional relationships can be developed. They have six hallmarks:
You can be more fully yourself, and so can the other person.
Both of you are willing to be vulnerable.
You trust that self-disclosures will not be used against you.
You can be honest with each other.
You deal with conflict productively.
Both of you are committed to each others growth and development.
Lets unpack these a bit.
The first three center around self-disclosure. Why are we still talking about this, when many would say weve become a culture of oversharers? Because there is a difference between a presented image and sharing who you really are. Oscar Wilde, among others, wryly commented, Be yourself, everybody else is taken. Too often, we edit what we disclose out of fear of being poorly judged.
Social media has created a world where were pressured to spin everything into a positive. Your Facebook posts might show you smiling in front of the Eiffel Tower, but in reality, the trip was a disaster. Silicon Valley CEOs we know talk about the incessant need to describe everything in terms of how much they are crushing it, but fatigue, fear, and burnout are very real in the Valley. Its exhausting to keep up these false fronts. Editing and spinning who you are not only costs you your ability to be authentic but leads others to create their own spin. Were not suggesting you have to reveal everything to one single person. But you do have to share the parts of yourself that are important to that specific relationship. And what you share needs to be the real, wholly authentic you, not one obscured by a smiling vacation picture or cheery holiday greetings.