The group in which we work influences our individual performance at work. As each team develops their own dynamic, the individuals within it develop connections every day that form standards for expected behaviour and routines that should be respected. Beyond individual and collective skills, which are used to work towards a common goal, being effective requires identifying these operating codes and taking on different roles. This framework of collective standards puts a fairly strong pressure on your actions, by either cultivating or failing to cultivate your interpersonal comfort within the team. Although they are very present and influence the involvement of group members, these standards are unfortunately not always as explicit as we would like. Consequently, upon contact with a team, your challenge will be positioning yourself appropriately within it in order to fit into its particular dynamic.
Groups are like ships that cross the oceans. It is a matter of reaching the other shore by taking the good waves, by crossing storms and by making the most of the periods of calm following these two actions. Neglecting the characteristics and dynamics of the group could cancel out the efforts of your involvement at work. For this reason, we are suggesting that you spend 50 minutes discovering solutions that, we hope, will help you to define which position best suits you in order to experience a smooth crossing.
While researchers have been focused for a long time on what happens within groups in order to better understand the impact on individuals, today organisations (particularly for-profit organisations) are asking themselves questions about the performance of a group and the consequences of its actions on the companys overall productivity. In fact, if we form teams, it is, among other reasons, because we are not experts in all subjects and we need other peoples skills in order to successfully complete a project. Teams are a way of mobilising a wide range of resources (similar or complementary) so as to achieve a common goal.
Beyond teams themselves, the context in which a team evolves and the environmental factors that influence its efficiency are also emphasised through advice and questions and answers. While the performance of teams plays a considerable role in the productivity of an organisation, the organisations environment in turn affects team results.
Effective teamwork: the basics
In order to fuel reflection on your effectiveness within a work team, we suggest that you reflect on your position according to these three approaches:
- The individual approach: what are your personal comfort and effort zones in your personal functioning?
- The collective approach: what is your position within the team and your role in terms of functioning and relationships?
- The environmental approach: what are the logics which justify the actions underlying the dominant characteristics in your work environment?
Positioning yourself individually
Some of your colleagues are kind to you and you find it easy to collaborate with them, whereas you feel incapable of working with others. The following section will provide you with some key ideas that should help you to understand why some working relationships function and others do not.
This approach was inspired by the work of Carl Gustav Jung (1921) on psychological types. The main underlying idea of this approach is to identify your preferences regarding situations, objects, people, etc.
Introductory exercise
- Write your name and address with the hand that you usually write with.
- Write the same thing, but this time with your other hand.
What did you find easy and difficult? The first exercise probably seemed much more simple to you than the second. By using your dominant hand, you found yourself in your comfort zone. Were you less agile when using the other hand? Did it take you longer to write? Did you have to concentrate more? Is the result of identical quality? By using the other hand, in a non-spontaneous situation, you have shown yourself to be capable of doing the exercise, but in your effort zone.
Our spontaneous preferences regarding people or situations require us to use less energy than when we are faced with the opposite case. Our energy therefore takes orientation direction, positioning itself on an axis that stretches between two opposing poles, with a natural preference for one side of the axis rather than the other:
The combination of positions on these four axes enables us to map out 16 profiles that characterise different ways of functioning in our private and professional lives. Do not hesitate to take the MBTI (Myers-Briggs Type Indicator) test to determine your preferred way of functioning. By understanding the basics of your profile, you will better understand why you love handling files with Marcus, why you hate Ritas lack of organisation, or why you feel irritated by your superiors digressions during meetings.
Examples of these different profiles in professional situations
Extraversion (E) versus Introversion (I)
When Marion enters the office, she always seems well. She is naturally sociable, so she goes around the team, exchanging a few words, and even some laughter with some people. When she arrives, everybody knows it. Marions energy is probably positioned towards the extraversion pole (E). Although he finds her nice, Igor is exhausted just watching Marions morning routine. He is naturally reserved and rational, and arrives early in the morning, allowing him to gently ease into the working day and to have a little privacy. When Marion sits down opposite him, he is already focused and feels a little disturbed by her chatting. Igor undoubtedly has an energy oriented towards introversion (I).
Sensation (S) versus iNtuition (N)
Suddenly, Marion calls out to Igor: Have you seen the new poster by the entrance?. The one with the beach and three palm trees, with the writing in italics? Igor asks. He refers to concrete information in a structured and realistic manner (S). Marion replies Erm, I mean the one that makes you dream, that reminds you of holidays and gives you a feeling of escape, some fresh air before you go into the office. Based on her intuition (N), Marion lets herself be carried away by her imagination.