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Roger M. Schwarz - Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results

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Roger M. Schwarz Smart Leaders, Smarter Teams: How You and Your Team Get Unstuck to Get Results
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Table of Contents

Praise for Smart Leaders, Smarter Teams

This book reveals how leaders mindsets and actions get in the way of success, and what to do about it. Roger Schwarz, a renowned leadership expert, offers a wealth of pioneering, practical insights for leading teams more effectively. The payoff is a new approach to making teams morerather than lessthan the sum of their parts.

Adam Grant, professor, the Wharton School; author, Give and Take

Smart Leaders, Smarter Teams is a transformational approach to team leadership. It shows how to eliminate the hub and spoke effect of one leader, multiple reports and creates a self-managing team that makes decisions, takes action, and gets results. I highly recommend this book and this approach.

Jay Hennig, president, Moog Space and Defense Group

There is no voice I would trust more than Roger Schwarz on the subject of getting the best from your leadership team. Smart Leaders, Smarter Teams makes it abundantly clear that when leaders foster an environment of transparency and trust, they set the stage for success now and for the next time. This book is for any leadership team striving to up their game and consistently get better results.

Kathy Council, vice president, SAS

All too often teams fall short of their potential. With Smart Leaders, Smarter Teams, Roger Schwarzwhose brilliant ideas are central to my courses on leading effective teams at the Wharton Schoolshows leaders that by changing their mindset they can create powerful team performance, productive working relationships, and positive individual well-being, so that each builds on the other and creates an enduring cycle of success and satisfaction.

Stew Friedman, Practice Professor of Management, the Wharton School

Finally a book has come along that offers practical wisdom about how leaders can develop great teams. It offers insight not only in to how but also why teams dont function as their leaders desire. This is a roadmap for transition for any senior manager who is looking to improve the operating system of their own leadership style.

Barton Hill, managing director, global head of marketingsecurities and fund services, Citi

I love the fresh thinking of Smart Leaders, Smarter Teams. It asks you as a leader to really look in the mirror and see how you might be contributing to your own leadership struggles. As with all things that work, it doesnt offer quick-fix solutions, but when the team leader walks the talk, you can expect the results, for you, your team, and your organization, to be long lasting and far reaching. An enriching read.

Tracy Isacke, director of investments and business development, Telefonica Digital

Being a great leader does not mean having to be the smartest person in the room. In Smart Leaders, Smarter Teams, Roger Schwarz shows that leaders do best when they are the most curious people in the roomthat when leaders ask genuine questions and listen, they inspire the team to contribute more candidly and creatively to the issues at hand. By putting this book to use, you will be a better leader, your team more engaged, and your teams solutions consistently better.

Paul MacGregor, vice president, TransCanada Corporation

Roger Schwarz has given leaders and their teams access to a framework and ways of working every day that will enhance collaboration and innovation, and deliver better results. An invaluable read for any leader striving to move their team and business forward.

Mary Beth Robles, vice president, innovation capabilities & knowledge systems, global technology, Colgate Palmolive Company

Copyright 2013 by Roger Schwarz All rights reserved Published by Jossey-Bass - photo 1

Copyright 2013 by Roger Schwarz. All rights reserved.

Published by Jossey-Bass

A Wiley Imprint

One Montgomery Street, Suite 1200

San Francisco, CA 94104www.josseybass.com

Jacket design by Adrian Morgan

Cover photograph John Cumming/Getty (RP)

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002.

Wiley also publishes its books in a variety of electronic formats and by print-on-demand. Not all content that is available in standard print versions of this book may appear or be packaged in all book formats. If you have purchased a version of this book that did not include media that is referenced by or accompanies a standard print version, you may request this media by visiting http://booksupport.wiley.com. For more information about Wiley products, visit us www.wiley.com.

Library of Congress Cataloging-in-Publication Data

Schwarz, Roger M., 1956

Smart leaders, smarter teams : how you and your team get unstuck to get results / Roger Schwarz. First edition.

pages cm

Includes bibliographical references and index.

ISBN 978-0-7879-8873-9 (cloth); ISBN 978-1-118-22165-5 (ebk); ISBN 978-1-118-23542-3 (ebk); ISBN 978-1-118-26023-4 (ebk)

1. Teams in the workplace. 2. Teams in the workplace Management. I. Title.

HD66.S394 2013

658.4092dc23

2012046247

For Kathleen,

Noah, and Hannah

Preface

This book is about how you and your leadership team can get better results. Drawing on my more than thirty years experience as an organizational psychologist helping leadership teams get unstuck and make solid progress, it provides practical, use-it-now advice backed by solid research to answer two of the key questions for team development: What do I do to make my team and myself more effective? and also, Why do I do it? Knowing why as well as how lets you improvise on the spot like a chef rather than plodding through a recipe and hoping the dish comes out right.

Its not simple or easytheres no magic wand or silver bullet, and I cant promise that in three or four weeks your team will be changed forever. On the other hand, no one else can really promise you that, either. Instead, I give you straightforward principles and show you how to apply them immediately to address your thorniest and most vexing challenges. If you apply these principles over time, you will find that you and your team not only get stuck far less often, you also achieve higher levels of performance, have better working relationships, and enjoy greater well-being.

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