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Kamal Fatehi - International Business Management

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Kamal Fatehi International Business Management
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Springer Texts in Business and Economics More information about this series at - photo 1
Springer Texts in Business and Economics

More information about this series at http://www.springer.com/series/10099

Kamal Fatehi and Jeongho Choi
International Business Management Succeeding in a Culturally Diverse World 2nd ed. 2019
Kamal Fatehi Coles College of Business Kennesaw State University Kennesaw - photo 2
Kamal Fatehi
Coles College of Business, Kennesaw State University, Kennesaw, GA, USA
Jeongho Choi
Management & Marketing Department, St. John Fisher College, Rochester, NY, USA
ISSN 2192-4333 e-ISSN 2192-4341
Springer Texts in Business and Economics
ISBN 978-3-319-96621-2 e-ISBN 978-3-319-96622-9
https://doi.org/10.1007/978-3-319-96622-9
Library of Congress Control Number: 2018953046
Originally published by SAGE Publications, Inc, California, 2008
Springer Nature Switzerland AG 2019
This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

This Springer imprint is published by the registered company Springer Nature Switzerland AG

The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Kamal Fatehi

This book is dedicated to my family

Jeongho Choi

This book is dedicated to my family:

My lovely wife, Julie-Kunyoung, and my sons, Philip and Leonard

Preface

We are living in a world where the only certainty is the uncertainty in the human affairs. A few decades ago, it was common among the academicians to discuss a future where large multinational corporations would be in charge and the national governments would exist in name only without meaningful powers. There were predictions that the world would become a global village in which the people would face a new reality very much akin to living in a village. The villagers collectively would be aware of each other. Their lives would be subject to scrutiny by others and be impacted by them. Now, not only we have arrived at such a village, we are transforming this village beyond recognition, and a wrong move by any government in name only could doom us all. Even without such a catastrophe, our lifestyle and our industrial activities are so myopic and contrary to maintaining a healthy and sustainable life that continuing it would not be much different than a grave mistake by a national government that could have a disastrous consequence. We are locked in a zero-sum game in which the selfish attempt for the individual gain at the expense of our neighbors is becoming a norm and not an exception. Some are engaged in an international trade where they sacrifice long-term results and bargain for short-term benefits. Lets hope that these issues are just aberrations.

Globalization is well underway. There is no exaggeration if we claim that we have arrived at the global village. The arrival is not celebrated by the villagers, and there is not a welcome mat. Instead, the arrival is marked with a note of caution and a reminder.

The caution note warns us that there are unanticipated outcomes to globalization such as heightened security concerns due to rising acts of violence and terror instigated by, among other things, the stark awareness of value differences. These value differences are brought forth by globalization forces that threaten the possibility of preserving separate ethnic identities and the prospects of assimilation of all by the forces of modernity. The isolation of cultures, nations, and markets of the previous period has been replaced by close interaction, intermingling, and integration among them, actually or virtually. International business and international management have significant roles in all this. To move cautiously in the uncharted waters of global business and to mitigate unanticipated consequences of globalization necessitate the study of international management.

The reminder is to shake us up from the comfortable complacency that is an attribute of success. The past technological progress in product developments and processes has lulled firms from industrialized nations into the false assumption that past success can continue unabated into the future. This is far from the true reality. The challenge to this comfortable position comes from business corporations from the emerging markets of Asia, the Middle East, and Latin America. Business enterprises from emerging markets that are going global pose formidable challenges to existing rivals from industrialized countries. In these markets, which are home to the majority of the world population, the emerging global firms have an advantage of being insiders. These are the future firms in the future markets. These markets are growing at much faster rates than their counterparts in developed countries. Supplying these markets successfully requires understanding their uniqueness, which is due to systemic and cultural differences. It is international management that can teach us about the complexity and intricacy of these markets and their people that often are as exotic as they are mysterious to the uninitiated.

Globalization and vanishing national borders have influenced almost everything that we do, particularly in business organizations. Although conflicts between nations have not disappeared, commonality of interest among them in creating a better life for their people is amply evident. This commonality of interest, in part, is manifested through international business. While national governments are obligated to take a nationalistic posture, multinational companies (MNCs) are slowly but inexorably forced to transcend national boundaries. They have the difficult task of integrating the varied values of their diverse workforce in establishing a vision and setting goals for the whole corporation. They have to manage people whose values and expectations are dissimilar. The responsibility of managing across national borders and competing in a culturally diverse world can be satisfied if these managers assume a multicultural perspective. This book offers such a perspective.

The world economy, particularly with the advent of the Internet, is moving ever faster toward a highly interrelated, interdependent state, in which no nation will be immune from the forces of the global market. Increased interdependency, however, does not mean market uniformity or universality of management practices. Cultural, political, and, to some extent, economic diversity differentiates nations and creates unique market segments. Managing a business, be it domestic or international, in such a milieu requires understanding of these diversities.

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