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H. James Harrington - Total Innovative Management Excellence (TIME)

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H. James Harrington Total Innovative Management Excellence (TIME)
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Total Innovative Management Excellence TIME First published 2020 by Routledge - photo 1
Total Innovative Management Excellence (TIME)

First published 2020

by Routledge

52 Vanderbilt Avenue, New York, NY 10017

and by Routledge

2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN

Routledge is an imprint of the Taylor & Francis Group, an informa business

2020 selection and editorial matter, H. James Harrington and Frank Voehl; individual chapters, the contributors

International Standard Book Number-13: 978-0-367-43242-3 (Hardback)

International Standard Book Number-13: 978-1-003-00455-4 (eBook)

The right of H. James Harrington and Frank Voehl to be identified as the authors of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Library of Congress Cataloging-in-Publication Data

Names: Harrington, H. James, editor. | Voehl, Frank, 1946- editor.

Title: Total innovative management excellence (TIME) : the future of innovation / [edited by] H. James Harrington and Frank Voehl.

Description: New York, NY : Routledge, 2020. |

Includes bibliographical references and index.

Identifiers: LCCN 2019058593 (print) | LCCN 2019058594 (ebook) |

ISBN 9780367432423 (hardback) | ISBN 9781003004554 (ebook)

Subjects: LCSH: Technological innovationsManagement. |

Total quality management.

Classification: LCC HD45 .T665 2020 (print) | LCC HD45 (ebook) |

DDC 658.4/063dc23 LC record available at https://lccn.loc.gov/2019058593LC ebook record available at https://lccn.loc.gov/2019058594

I dedicate this book to God who has given me so many riches not in money but for my son, Jim, who makes me feel wanted every day, for the wife Marguerites love, which has lasted long after to death do you part, for my granddaughter, Grace, whose smile turns a rainy day into one filled with bright sunshine. And also for my friends like Candy Rogers, Chuck Mignosa, Frank Voehl, Neil Kuhn, and Doug Nelson who have given me much more than I can give them.

H. James Harrington

Picture 2

My sincere thanks and respect for Candy Rogers, who translated all of my dictation into meaningful chapters, and to all of the following individuals who contributed chapters to the book.

Billy Arcement

Sid Ahmed Benraouane, PhD

Dr. Sorin Cohn

Bill Copeland

Ricardo R. Fernandez

Laszlo Gyorffy

Jane Keathley

Dana Landry

Mitchell W. Manning, Jr.

Mitchell W. Manning, Sr.

Chuck Mignosa

Langdon Morris

Doug Nelson

William S. Ruggles

Frank Voehl

Dr H James Harrington Chief Executive Officer Harrington Management - photo 3

Dr H James Harrington Chief Executive Officer Harrington Management - photo 4

Dr. H. James Harrington

Chief Executive Officer

Harrington Management Systems

In the book, Tech Trending, Dr. Harrington was referred to as the quintessential tech trender. The New York Times referred to him as having a knack for synthesis and an open mind about packaging his knowledge and experience in new ways characteristics that may matter more as prerequisites for new-economy success than technical wizardry .. The author, Tom Peters, stated, I fervently hope that Harringtons readers will not only benefit from the thoroughness of his effort but will also smell the fundamental nature of the challenge for change that he mounts. William Clinton, former president of the United States, appointed Dr. Harrington to serve as an Ambassador of Goodwill. It has been said about him, He writes the books that other consultants use.

Harrington Management Systems (formerly Harrington Institute) was featured on a half-hour TV program, Heartbeat of America, which focuses on outstanding small businesses that make America strong. The host, William Shatner, stated: You (Dr. Harrington) manage an entrepreneurial company that moves America forward. You are obviously successful.

Present Responsibilities

Dr. H. James Harrington now serves as the Chief Executive Officer for the Harrington Management Systems. He also serves as the Chairman of the Board for a number of businesses. Dr. Harrington also serves as the Chairman of the Walter L. Hurd Foundation. Dr. Harrington is recognized as one of the world leaders in applying performance improvement methodologies to business processes. He has an excellent record of coming into an organization, working as its CEO or COO, resulting in a major improvement in its financial and quality performance.

Previous Experience

In February 2002, Dr. Harrington retired as the COO of Systemcorp A.L.G., the leading supplier of knowledge management and project management software solutions when Systemcorp was purchased by IBM. Prior to this, he served as the Principal and one of the leaders in the Process Innovation Group at Ernst & Young; he retired from Ernst & Young when it was purchased by Cap Gemini. Dr. Harrington joined Ernst & Young when Ernst & Young purchased Harrington, Hurd & Rieker, a consulting firm that Dr. Harrington started. Before that, Dr. Harrington was with IBM for over 40 years as a Senior Engineer and Project Manager.

Dr. Harrington is past Chairman and past President of the prestigious International Academy for Quality and of the American Society for Quality Control. He is also an active member of the Global Knowledge Economics Council.

Credentials

Dr. H. James Harrington was given a lifetime achievement award for his work in process improvement and in innovation by the International Association of Innovation Professionals.

H. James Harrington was elected to the honorary level of the International Academy for Quality, which is the highest level of recognition in the quality profession.

H. James Harrington is a government-registered Quality Engineer, a Certified Quality and Reliability Engineer by the American Society for Quality Control, and a Permanent Certified Professional Manager by the Institute of Certified Professional Managers. He is a certified Master Six Sigma Black Belt and received the title of Six Sigma Grand Master. H. James Harrington has an MBA and PhD in Engineering Management and a BS in Electrical Engineering. Additionally, in 2013 Harrington received an Honorary Degree of Doctor of Philosophy (PhD) from the Sudan Academy of Sciences.

H. James Harringtons contributions to performance improvement around the world have brought him many honors. He was appointed the honorary advisor to the China Quality Control Association, and was elected to the Singapore Productivity Hall of Fame in 1990. He has been named lifetime honorary President of the Asia-Pacific Quality Control Organization and honorary Director of the Association Chilean de Control de Calidad. In 2006, Dr. Harrington accepted the Honorary Chairman position of Quality Technology Park of Iran.

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