Lundy Lewis - Service level management for enterprise networks
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Service Level Management for Enterprise Networks Artech House Telecommunications Library
author
:
Lewis, Lundy.
publisher
:
Artech House, Inc.
isbn10 | asin
:
1580530168
print isbn13
:
9781580530163
ebook isbn13
:
9781580532310
language
:
English
subject
Business enterprises--Computer networks, Information technology--Management.
publication date
:
1999
lcc
:
HD30.37.L48 1999eb
ddc
:
658/.0546
subject
:
Business enterprises--Computer networks, Information technology--Management.
Page i
Service Level Management for Enterprise Networks
Page ii
For a recent listing of titles in the Artech House Telecommunications Library, turn to the back of this book.
Page iii
Service Level Management for Enterprise Networks
Lundy Lewis
Page iv
Library of Congress Cataloging-in-Publication Data Lewis, Lundy. Service level management for enterprise networks / Lundy Lewis. p. cm.(Artech House telecommunications library) Includes bibliographical references and index. ISBN 1-58053-016-8 (alk. paper) 1. Business enterprisesComputer networks. 2. Information technologyManagement. I. Title. II. Series. HD30.37.L48 1999 99-41775 658'.0546dc21 CIP
British Library Cataloguing in Publication Data Lewis, Lundy Service level management for enterprise networks.(Artech House telecommunications library) 1. Service-level agreements 2. Service-level agreements Data processing 1. Title 658'.05 ISBN 1-58053-016-8
Cover design by Ariana C. Rork
1999 ARTECH HOUSE, INC. 685 Canton Street Norwood, MA 02062
All rights reserved. Printed and bound in the United States of America. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.
All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Artech House cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.
International Standard Book Number: 1-58053-016-8 Library of Congress Catalog Card Number: 99-41775 10 9 8 7 6 5 4 3 2 1
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