Randy Pennington - Make Change Work

CONTENTS

Praise for Make Change Work

I could rename this book, How Tulips, Dodo Birds, and Coyotes Changed the Way I Think about Change. Interested now? You should be. This book is the most fascinating, practical book about dealing with change Ive ever read.

Larry Winget
Television personality and best-selling author of Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity

Make Change Work is the best book I have read on the real inner workings of change. It could have easily been called The Future Belongs to the Coyote . Pennington does a great job of equating the emotional side of change with the pragmatic, lets get it done side. Lessons for the future rest on these pages, no matter how many change scenarios we might have dealt with as managers.

Gary Nelon
Chairman, First Texas Bancorp

The highest praise I can give a book: You will use it. Randy Pennington has written an extraordinary book about change (and leadership, and culture, and execution, and more) that you wont just enjoy reading; you will use the ideas in it the second you put it down. From his thoughts on whats on top of your refrigerator to unpacking the baggage, youll be thinking I can do that and We have to do that and Why havent we done that? and then youll do it. Let me say it flat out, Randy Pennington is the best business writer I know, and this book will significantly impact and improve the way you do business.

Joe Calloway
Author, Be the Best at What Matters Most

Randy worked with our global Human Resources team and his practical, high energy approach provided a catalyst for us to stop waiting for results and culture to happen and take personal ownership. His latest book, Make Change Work , lays a simple path from the strategy to tactics for change. Randy teaches leaders to attack change not as a process to manage but as a way of operating that is reinforced by good habits and constant reminders that we celebrate and reward people for taking on change that delivers results.

Susan Kelliher
SVP Human Resources, Albemarle Corporation

The most challenging aspect of successfully managing change is providing leadership to the individuals in your organization who must buy into your vision. Make Change Work provides real world, practical ideas for leading changeunderstanding that in order for organizations to change, the people in those organizations must change. Randy Pennington brings the importance of leadership into sharp focus and provides strategies you can use immediately to make change work.

Chris Korst
Executive Vice President, Operations Rent-A-Center

In order to make change work, we have to change the way we work. Period. Randy Pennington takes you on a journey to not only change but also how to lead transformation.

Brian Solis
Author, Whats the Future of Business (WTF); Principal Analyst at Altimeter Group

Randy Pennington skillfully charts out the path to becoming a successful leader in an ever-changing world. His analysis and expertise provide valuable advice that can be adapted to all organizations and businesses.

Dr. Nido Qubein
President, High Point University; Chairman, Great Harvest Bread Co.

Innovative. Insightful. Engaging. Actionable. Most business books I read have one or two of those qualitiesbut, Randy Penningtons new Make Change Work is an elite effort that captures all four. His thoughts on change WILL truly changeand enhance your business and career. Buy it... read it... and make change work for YOU!

Scott McKain
Author, Create Distinction

My legal department wants everyone to know that my opinion doesnt represent the official view of the company, but I love this book. Randy Pennington lays out a clear case for why making change work is a competitive advantage for your company, and then he shows you exactly what must be done to execute that strategy. Randy knows what works. His experience is front and center in this excellent book.

Karen Klein
Senior Vice President, Transamerica Life Insurance Company

This isnt just another book about change; it is a manual written by a change leader with vast experience. Penningtons deep work with a multitude of clients has enabled him to create a blueprint you can use to make change work in your business. Not only is it a good read, it produces results.

Mark Sanborn
Best-selling author, The Fred Factor and Fred 2.0

Make Change Work is that rare book that combines strategic insights and direction with practical how-to ideas for addressing specific challenges. This book will help leaders at every level be more effective at driving change and delivering results.

Mark Rieck
Executive Vice President, International Right of Way Association

Filled with truths for ensuring you remain relevant in an ever changing environment, Pennington has masterfully captured his years of coaching and consulting in a concise, thought-provoking commentary on the challenges and solutions for successfully leading change.

Terry Pankratz
Vice President for Budget & Finance, University of Texas at Dallas

Leadership, by definition, is about changemaking the case, preparing people, marshaling resources, producing desired outcomes, and making it stick. Make Change Work offers both foundational principles and practical playbook ideas to ensure success in the change journey. And it is written in a conversational, storytelling, and sometimes humorous style making it accessible and quite effective for executives and managers at all levels. Make Change Work is an invaluable read for anyone who aspires to lead.

Henry S. Givray
President & CEO, SmithBucklin Corporation

Randy Pennington has articulated, in one book, the essentials of implementing real and lasting change. His approach is easy to understand. The methodologies and tools provided can readily be used or adapted to any organization. I recommend it to anyone facing changes in their work environment, and, I think, that includes all of us.

Michael Di Paolo
Associate Vice Chancellor and CIO, University of North Texas System

Make Change Work is that rare business book that tells you what it takes to stay relevant and deliver results to the customers you serve and shows you how to actually execute that change. Every member of your team should read and apply the lessons from this book. It could mean the difference between thriving and extinction.

David DuBois, CAE, CMP, FASAE, CTA
President and CEO, International Association of Exhibitions and Events

Dynamite does indeed come in small packages. Make Change Work will explode so many myths about how and why change works. Randy Pennington has spent decades teaching leaders how to be better by changing the culture of their organizations. He delivers a culture change toolkit in his latest, and as usual, easy-reading book. It doesnt matter if you are a manager expected to implement change or a person who feels intimidated by the change seeming to engulf you, this book will build your confidence to embrace and implement change. Treat yourself to this enlightening book. I have been leading change in government organizations for 40 years. I am a better change agent because I did.

Leonard Martin
City Manager, City of Carrollton, Texas

Randy Pennington has written the best book I have read on the subject of change. Most books talk about why change is needed; few tell how to tackle it and make it work for you. This book is packed with practical and actionable strategies on how to actually deal with change and how to lead it. His systematic approach will make a difference in your life and your organization. Simply put: Read this and learn to love change.