After utilizing toolkits from The Art of Service, I was able to identify threats within my organization to which I was completely unaware. Using my teams knowledge as a competitive advantage, we now have superior systems that save time and energy.
As a new Chief Technology Officer, I was feeling unprepared and inadequate to be successful in my role. I ordered an IT toolkit Sunday night and was prepared Monday morning to shed light on areas of improvement within my organization. I no longer felt overwhelmed and intimidated, I was excited to share what I had learned.
I used the questionnaires to interview members of my team. I never knew how many insights we could produce collectively with our internal knowledge.
I usually work until at least 8pm on weeknights. The Art of Service questionnaire saved me so much time and worry that Thursday night I attended my sons soccer game without sacrificing my professional obligations.
After purchasing The Art of Service toolkit, I was able to identify areas where my company was not in compliance that could have put my job at risk. I looked like a hero when I proactively educated my team on the risks and presented a solid solution.
I spent months shopping for an external consultant before realizing that The Art of Service would allow my team to consult themselves! Not only did we save time not catching a consultant up to speed, we were able to keep our company information and industry secrets confidential.
Everyday there are new regulations and processes in my industry. The Art of Service toolkit has kept me ahead by using AI technology to constantly update the toolkits and address emerging needs.
I customized The Art of Service toolkit to focus specifically on the
concerns of my role and industry. I didnt have to waste time with a
generic self-help book that wasnt tailored to my exact situation.
Many of our competitors have asked us about our secret sauce. When I tell them its the knowledge we have in-house, they never believe me. Little do they know The Art of Service toolkits are working behind the scenes.
One of my friends hired a consultant who used the knowledge gained working with his company to advise their competitor. Talk about a
competitive disadvantage! The Art of Service allowed us to keep our knowledge from walking out the door along with a huge portion of our budget in consulting fees.
Honestly, I didnt know what I didnt know. Before purchasing
The Art of Service, I didnt realize how many areas of my business needed to be refreshed and improved. I am so relieved The Art of Service was there to highlight our blind spots.
Before The Art of Service, I waited eagerly for consulting company reports to come out each month. These reports kept us up to speed but provided little value because they put our competitors on the same
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The risk of our competitors getting ahead has been mitigated because The Art of Service has provided us with a 360-degree view of threats within our organization before they even arise.
IT Service Desk
Complete Self-Assessment Guide
Notice of rights
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About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role In EVERY group, company, organization and department.
Unless youre talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, What are we really trying to accomplish here? And is there a different way to look at it?
With The Art of Services Self-Assessments, we empower people who can do just that whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
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support@theartofservice.com
Included Resources - how to access
Included with your purchase of the book is the IT Service Desk Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
access@theartofservice.com
with this books title in the subject to get the IT Service Desk Self Assessment Tool right away.
The auto reply will guide you further, you will then receive the following contents with New and Updated specific criteria:
The latest quick edition of the book in PDF
The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
The Self-Assessment Excel Dashboard, and...
Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
In-depth specific Checklists covering the topic
Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
