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Marilyn Gist - The Extraordinary Power of Leader Humility: Thriving Organizations – Great Results

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This inspiring book belongs on the desk of every CEO and politician. With eye-opening case studies and recommended behaviors in every chapter, its an indispensable user guide for servant leaders.
Ken Blanchard, coauthor of The New One Minute Manager and coeditor of
Servant Leadership in Action
On the most fundamental level, leaders must bring divergent groups together and forge a consensus on a path forward. But what makes that possible? Humilitya deep regard for the dignity of othersis the key, says distinguished leadership educator Marilyn Gist.
Leadership is a relationship, and humility is the foundation for all healthy relationships. Leader humility can increase engagement and retention. It inspires and motivates. Gist offers a model of leader humility derived from three questions people ask of their leaders: Who are you? Where are we going? Do you see me? She explores each of these questions in depth, as well as the six key qualities of leader humility: a balanced ego, integrity, a compelling vision, ethical strategies, generous inclusion, and a developmental focus.
Much of this book is based on Gists interviews with a dozen distinguished leaders of organizations such as the Mayo Clinic, Costco, REI, Alaska Airlines, Starbucks, and others. And the foreword and a guest chapter are written by Alan Mulally, the legendary leader who brought Ford back from the brink of bankruptcy after the 2008 financial collapse and whose work is an exemplar of leader humility.

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THE EXTRAORDINARY POWER OF LEADER HUMILITY The Extraordinary Power of - photo 1

THE EXTRAORDINARY POWER OF
LEADER HUMILITY

The Extraordinary Power of Leader Humility Copyright 2020 by Marilyn Gist - photo 2

The Extraordinary Power of Leader Humility

Copyright 2020 by Marilyn Gist

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed Attention: Permissions Coordinator, at the address below.

The Extraordinary Power of Leader Humility Thriving Organizations Great Results - image 3

Berrett-Koehler Publishers, Inc.
1333 Broadway, Suite 1000
Oakland, CA 94612-1921
Tel: (510) 817-2277, Fax: (510) 817-2278
www.bkconnection.com

Ordering information for print editions

Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others. For details, contact the Special Sales Department at the Berrett-Koehler address above.

Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered directly from Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626; www.bkconnection.com

Orders for college textbook/course adoption use. Please contact Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626.

Distributed to the U.S. trade and internationally by Penguin Random House Publisher Services.

Berrett-Koehler and the BK logo are registered trademarks of Berrett-Koehler Publishers, Inc.

First Edition

Hardcover print edition ISBN 978-1-5230-8966-6

PDF e-book ISBN 978-1-5230-8967-3

IDPF e-book ISBN 978-1-5230-8968-0

Digital audio ISBN 978-1-5230-8969-7

2020-1

Book producer: Linda Jupiter Productions; Proofreader: Mary Kanable; Copyeditor: Elissa Rabellino; Indexer: Paula C. Durbin-Westby; Text designer/illustrator: Kim Scott, Bumpy Design; Cover designer: Adam Johnson

To leaders everywhere who care to serve the greater good and support the dignity of all stakeholders

In honor of family, friends, and the Source of all Life

Contents

by Alan Mulally

by Alan Mulally

Foreword

While CEO of Ford Motor Company and Boeing Commercial Airplanes, I had the honor to lead the work of hundreds of thousands of people and coordinate with our many stakeholders. I know firsthand how important it is for leaders to have humility. And it is going to be even more important for leaders of the futureand for our society of the future. Thats because, more than ever before, we need to be able to work together worldwide to maintain our quality of life and to resolve big, important global and local issues. Humility, especially leader humility, is the foundation for working together in a healthy and high-performance way.

Yet, in my experience, leader humility is relatively uncommon. I have often seen leaders who have more humility than what they exhibit when actually leading. I think this is part of the leadership model still very alive today where we assume the leader is supposed to know all and use command and control. That is also the leadership model still embraced by many stakeholders: investors, suppliers, government, and so on. I believe this will only change when all the stakeholders move toward a new model for the leader of the futureone of being a facilitator and coach, leading with humility, love, and service. This change in the leadership model will come only when we see more examples of it delivering better value for all the stakeholders and the greater good. So, this book will really help because it shows a better way to lead and provides powerful examples that can be widely understood.

Leadership humility enhances and enables inclusion, participation, commitment, innovation, safety, excitement, discipline, caring, adaptability, and continuous improvementto name just a few of its positive outcomes! It is at the heart of the operating process and Expected Behaviors in my Working Together Management System, which creates a smart and safe organization and one that increases quality, productivity, and performance, while reducing costs, for the benefit of all stakeholders and the greater good.

For the past five years, Marilyn Gist has been a colleague, friend, and kindred spirit because of who she is, what she does, and how she does it. She has a long and distinguished record of successful service in the formation and development of other leaders. I might add that I did extensive research before deciding whom I believed in and wanted to work with. Marilyn did the same, and we selected each other. We came to understand early on that we are very aligned in our desire to serve and further contribute to developing leaders.

I have gotten to know her through our work, which has involved teaching, writing, and many conversations on the important responsibilities of leadership: compelling visions, comprehensive strategies for achieving them, and relentless implementation. We also agree that who you are is going to have the most important contribution to your leadership success. The main elements of this are your authenticity, humility, love, and service. Marilyns character and competencies are wonderful and inspirational. Our working together has produced some great results for leadership formation and development of students, faculty, and publications on Working Together and leadership.

Marilyn is exceptionally qualified to write this book. In addition to her extensive, most successful career in educating others around leadership, her own personal and leadership humility inform her understanding of the subject. Readers will benefit because, of all the things Marilyn could share and teach us, the power of humility is at the top of the list. And it is humility in general, and the extended power of leadership humility, that enable everything required for us all to work together for the greater good, enjoy each other, and have fun.

I truly like this book! It is focused, comprehensive, and compelling. Its easy to read and most understandable. Our world needs humble leaders more than ever to help us deal with issues that are so big, important, pressing, and personal. Only by working together are we going to not only save our world, but create a world based on respect for human dignity, and inclusion and growth for all of us.

Marilyns definition of leadership humility is simple and clear: Leader humility is a tendency to feel and display a deep regard for others dignity. It is a way to be. It is a way to live. It is right. It is useful. It enables everything. The book does a great job of showing us what humility really isand what it is not. It is certainly not weakness or meekness. Genuine humility is a sign of confidence and strength. The model advanced in this book is terrific because it is based on the three questions we all have about those who lead and shows the six keys to demonstrating humility, so that we support others dignity. The model is comprehensive and actionable. I believe that when leaders read this, they will be compelled to try the keys described. Then they will see positive results and further develop their leadership humility. This will generate continuous leadership improvement, effectiveness, and happinessfor the leader and all of the stakeholders. We need and want the hearts and minds of everyone to move forward together.

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