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Rahul Goyal - Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

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Rahul Goyal Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry
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A real-world, practical book for a professional in his journey to becoming a successful manager in India Learn the basic paradigms and practical aspects that matter in the complex world of management, especially in the diverse, multi-cultural Indian corporate environment Manage diversity and Gen Y, which are two important aspects of an Indian work environment Understand how to hire and motivate people, evaluate performance, and manage attrition In Detail Most managers are untrained and need a foundation of management thought processes and frameworks. The market has books that are very theory heavy and generalized, and lack a certain focus. Nothing seen so far has the right context and balance of management theory and real world practical information. Written by Rahul Goyal, a top manager at an IT firm, this book is an easy-to-read map to help you navigate the journey of being a manager in the knowledge industry. It will increase your effectiveness in applying skills needed daily, like hiring, communicating, motivating and planning. Learn from examples that you can relate to, and theories explained in context. The books starts with raising a number of questions that knowledge industry managers face every day. Then it gives detailed explanation of the roles and responsibilities of being a manager and maps the classic Herzbergs ten managerial roles into todays knowledge industry context. Next it focuses on the transition from being an individual contributor to a manager, the typical issues one faces and how to make it easier in this transition phase. The next chapter digs into what is required to be a manager and the behaviours required for being a manager in India. We then dive into the key aspects of being a manager such as how to build a team and create team spirit, understanding the process of hiring and figuring out the adequate compensation for a new hire, managing the critical campus hiring process, and

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Management in India: Grow from an Accidental to a Successful Manager in the IT & Knowledge Industry

Management in India: Grow from an Accidental to a Successful Manager in the IT & Knowledge Industry

Copyright 2012 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the may be author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: May 2012

Production Reference: 1180512

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham B3 2PB, UK.

ISBN 978-1-84968-262-6

www.packtpub.com

Cover Image by Sandeep Babu (<>)

Credits

Author

Rahul Goyal

Reviewers

Rajiv Mishra

Kishore Shenoi

Pankaj Ghanshani

Acquisition Editors

Amey Kanse

Kartikey Pandey

Lead Technical Editor

Kartikey Pandey

Technical Editor

Ankita Shashi

Copy Editor

Leonard D'Silva

Project Coordinator

Vishal Bodwani

Proofreader

Aaron Nash

Indexer

Tejal Daruwale

Graphics

Manu Joseph

Production Coordinator

Arvindkumar Gupta

Cover Work

Arvindkumar Gupta

Foreword

Reading this wonderful book by Rahul brought back early memories of my career. It was nearly 15 years ago that I became a manager, almost by accident. Back then I had always prided myself in my creativeness and technical ability. I had this wonderful opportunity working for an exciting startup in the Silicon Valley with three other code wizards. I discovered that while I may never be as good a programmer as they were, I had this innate ability to see the big picture and mobilize everyone to achieve results. After a large company acquired our startup and my leaders quit, my team expected me to lead the integration with the large company. I was elated and petrified at the same time about the important responsibility that I had in my hands early in my career. This became a turning point in my career. I was not only able to integrate the team but many of us were able to build successful careers over the next few years in the large company.

Whether you have always had a career plan to be a manager or if you have become an accidental one, I believe you can excel in being one. Understanding the key principles to being a successful manager and learning to apply them early in your career will make the difference between success and failure. Looking back, I have often wondered what a difference it would have made if I had known what I know now. This is where this book comes in.

In this book, Rahul Goyal has delved deep into his rich experiences as a manager in India and the US to write a guidebook with practical insights on the gamut of competencies that you need to be a highly successful front line manager. In an easy-to-read style he helps you handle the transition from individual contributor to a manager and guides you on all the competencies required for a manager including hiring and building great teams, planning and executing your work, motivating people, making great decisions, handling the inevitable attrition and building an inclusive place to work where diversity is celebrated.

He takes a contemporary approach emphasizing the challenges today's managers need to handle in a globalized and flat world where you need to excel at working across time zones, generations, cultures, and markets. I believe this book is unique in how it applies sound management theory to the practical situations you will run into as a manager and develops it into a set of simple how-to guidelines that we all can follow. I particularly love the way Rahul has applied candor to address the tough situations we all have faced everyday. He has masterfully interweaved examples and stories for each of the principles in order to bring them home to us. We often forget that managers are employees as well and they need to be successful in achieving their career goals. Rahul thoughtfully includes advice on how can a manager think about their own career and the steps they need to be successful

I feel this book will not only be indispensable for a newbie manager that wants to get it right early but also a great reference for seasoned managers who are constantly looking to up their game. In short, this book needs to be the one you keep next to you throughout your journey as a manager.

I have had the opportunity to work together with Rahul for many years and consider him a role model manager. In this book, he speaks from his own direct experiences progressing from a talented engineer to a successful manager and now to a leader-teacher that is grooming others. I wonder how much better a manager I could have been in my earlier years if I had this book to guide me.

In the end, Rahul's message is simple It's all about the People. Being a successful manager requires many traits and competencies, but it begins with how you put people first while solving for all three stakeholders People, Customers, and Business. Here in India, we are blessed with a wealth of talent. As we look forward, it is our responsibility as managers to teach how to leverage this wealth to build a great future for us all.

I am inspired by Rahul's contribution and I hope you all do as well.

Vijay Anand

Vice President

Intuit India

About the Author

Rahul Goyal is an accomplished manager with a rich experience of nearly two decades in the software industry. He began his career at UBICS, Bangalore as a programmer working on e-mail systems in India. He started managing people very early in his career and honed his skills in Bangalore, India, and then in Silicon Valley, USA working for Oracle Corporation. He now works as Director of Engineering at Intuit India.

Rahul finds management in everything, such as a game of soccer or a line of ants carrying food or his two sons, sometimes in a tussel for the TV remote or suprisingly co-operating to clean their room. While working at Oracle, he went to IIM, Bangalore to get executive management education in general management.

He is an avid reader and also writes a blog on management which can be found at http://rxgoyal.blogspot.com. He enjoys spending his spare time with family and friends or at the course playing golf.

Acknowledgement

I would like to thank my dear friends, Rajiv Mishra, Kishore Shenoi, and Pankaj Ghanshani for their encouragement, input, and critical feedback through the process of writing this book. They kept me going though the entire effort and got me un-stuck many a times.

My sincere thanks to Vijay Anand, who provided me the courage to go ahead and take this journey. Vijay is truly inspirational and one can learn a ton of management just by being around him. Vijay is a role model to many a managers including myself.

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