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Laura Empson - Leading Professionals: Power, Politics, and Prima Donnas

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Laura Empson Leading Professionals: Power, Politics, and Prima Donnas
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Professional organizationssuch as accounting and consulting firms, law firms, and investment banksare fundamental to the functioning of the global economy. Yet many of the most powerful are notoriously private. This book uncovers the complex, messy, and surprisingly emotional challenges of leading professional organizationsrevealing the realities that lies beneath the professional surface which these organizations present to the outside world. Individual professionalshighly educated, highly intelligent, and highly opinionatedare generally reluctant to see themselves as followers and may be equally reluctant to put themselves forward as leaders. They value their autonomy and confer authority on their leaders on a highly contingent basis. How does a professional come to be seen as a leader within a professional organization? How do leaders maintain their position once they have reached the top of their organization?How do they navigate the complex power relationships among their professional colleagues and actually get things done? Leading Professionals: Power, Politics, and Prima Donnas analyses the complex power dynamics and interpersonal politics that lie at the heart of leadership in professional organizations. It is based on Laura Empsons scholarly research into the worlds leading professional organizations across a range of sectors, including interviews with over 500 senior professionals in 16 countries. It draws on the latest organizational and leadership theory to analyse in detail exactly howprofessionals come together to create leadership. It identifies how change happens within professional organizations and explains why their leaders so often fail.

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Leading Professionals Further Praise for Leading Professionals Power - photo 1
Leading Professionals
Further Praise for Leading Professionals: Power, Politics, and Prima Donnas

Laura Empson tackles a hugely complex phenomenon: the nature of leadership in professional service firms, where no one wants to be a follower and leaders only survive through the consent of their colleagues. She has created a truly fascinating portrait of what it means to be a leader in such settings. The book is full of rich insights engagingly told, and often revealed in the words of the professional leaders themselves. This portrait will resonate strongly with practising and aspiring professional leaders who will find much to learn from the stories she tells and the insights she develops. Scholars of management will appreciate her work, not only for its significant contribution to academic knowledge, but also because it speaks to us directlywe are, after all, professionals and struggle with similar issues of leadership in our own working lives.

Professor Ann Langley, HEC Montral

A richly detailed analysis of the complexities of modern professional organizations. The observations, based on more than twenty years of research, show a deep understanding of the tensions inherent in all successful firms. For those of us who lead or aspire to lead such firms, the lessons and conclusions are telling and valuable.

Philip Davidson, Managing Partner, KPMG UK

Professor Empson has made a major contribution to the literature on how professional services firms work and how they are best led. This is very well-researched and insightful analysis, based on a wealth of interviews, and written in a very readable style. All in all, a must on the reading list.

Edward Braham, Global Senior Partner, Freshfields Bruckhaus Deringer

A modern global management consultancy practice contains a complex mix of people from differing backgrounds with different cultures and aspirations. Leading them is a daunting task but a task which is helped significantly by the insights within the book. I wish I could have read this book fifteen years ago.

Mike Cullen, Former Global Managing Partner (Talent), EY

Partnerships play a vital role in the modern economy. The spirit of partnership is a mystery to those who have not experienced it directly and also sometimes to partners themselves. This book is a highly readable explanation of what makes professional firms work and, importantly, how they are successfully led.

Sir Gerry Grimstone, Chairman of Standard Life, Deputy Chairman of Barclays

This is an exciting and challenging book. It manoeuvres extremely well between what we know, academically, about professional leadership, and the concerns of thinking practitioners. The central ideas of plural leadership, leadership constellations, and ambiguity challenge all of us to re-evaluate our notions of leading professionals. Professor Empson has made an important contribution.

Professor C. R. (Bob) Hinings, University of Alberta

This is a must-read for anyone wondering why it is so challenging to lead in professional environments and how to do it more effectively. Empson masterfully brings together findings from research with the lived experiences of those she has studied to provide in-depth and detailed analysis of what it takes to survive and thrive in these politicized, but highly rewarding, work environments.

Professor Mary Uhl-Bien, Neeley School of Business, TCU

Its accepted wisdom that leading a professional services firm is different from other leadership roles, but very few have been able to explain why and in what ways. Laura Empson unravels this mystery, shining light deep into the underlying challenges leaders face and explaining ways to navigate them. An important book in a neglected and misunderstood area.

Hugh Verrier, Chairman, White & Case

Professor Empson has done an exceptional job making theory understandable and relevant to those actually involved in leading professional organizations whilst helping those more interested in the theory better understand how the real world works. Leading a professional organization can be lonely and Lauras research insights will help those grappling with the challenges of leadership to realize that they are not alone.

Jeremy Newman, Former Global CEO, BDO

Empsons latest book lifts the lid on the idiosyncrasies, paradoxes, and tensions of leadership in professional services firms. Featuring insights drawn from hundreds of interviews, Leading Professionals offers invaluable guidance to current/future leaders and management professionals alike.

Wim Dejonghe, Global Senior Partner, Allen & Overy

Leading Professionals Power Politics and Prima Donnas - image 2

Great Clarendon Street, Oxford, ox 2 6 dp , United Kingdom

Oxford University Press is a department of the University of Oxford. It furthers the University's objective of excellence in research, scholarship, and education by publishing worldwide. Oxford is a registered trade mark of Oxford University Press in the UK and in certain other countries

Laura Empson 2017

The moral rights of the author have been asserted

First Edition published in 2017

Impression: 1

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior permission in writing of Oxford University Press, or as expressly permitted by law, by licence or under terms agreed with the appropriate reprographics rights organization. Enquiries concerning reproduction outside the scope of the above should be sent to the Rights Department, Oxford University Press, at the address above

You must not circulate this work in any other form and you must impose this same condition on any acquirer

Published in the United States of America by Oxford University Press 198 Madison Avenue, New York, NY 10016, United States of America

British Library Cataloguing in Publication Data

Data available

Library of Congress Control Number: 2017931550

ISBN 9780198744788

ebook ISBN 9780192536013

Printed in Great Britain by Clays Ltd, St Ives plc

Links to third party websites are provided by Oxford in good faith and for information only. Oxford disclaims any responsibility for the materials contained in any third party website referenced in this work.

For Michael and Daisy

Acknowledgements

First, thank you to the more than 500 professionals I have interviewed over the course of this research. I am grateful for the many hundreds of valuable hours they have given me, and for their thoughtfulness, eloquence, and honesty in responding to my questioning.

Second, I would like to thank the Economic and Social Council of Great Britain, who have funded three of the research studies on which this book is based.

Third, thank you to my colleagues with whom I have co-authored over the years: Johan Alvehus, Mats Alvesson, Louise Ashley, Joe Broschak, Chris Chapman, Imogen Cleaver, Royston Greenwood, Bob Hinings, Ann Langley, Ioana Lupu, Tim Morris, Daniel Muzio, and Crawford Spence.

Fourth, I would like to thank Caroline Scotter-Mainprize for the tremendous work she has done to help me translate my academic research into practitioner-friendly language. Writing a book is a long and lonely process and I have very much appreciated her encouragement and support throughout this time.

Fifth, thank you to my colleagues in the Cass Centre for Professional Service Firms who have provided such a constructive forum for discussion. In particular, I would like to thank Tony Angel and David Morley for their meticulous and thoughtful feedback on key chapters.

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