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F. Joseph LePla - Integrated Branding : Becoming Brand-Driven Through Companywide Action

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To get the full benefit of branding, companies must actually live the brands they sell. This approach is called integrated branding and its not just a communications strategy. Companies must demonstrate to themselves and their customers that its brands are what the company is. The Brand and the company are inseparable, and that realization must pervade the entire organization, from new product development to human resource management. Integrated branding is a way of operating, an overall way of doing business, and a way to make certain a companys products are based on the right answers to two mutually reinforcing questions: What do customers value and what does the company do best in relation to what the customers want? The tools to accomplish these goals are called drivers. LePla and Parker show clearly and comprehensively how drivers work and how to apply them. Not just for marketing directors, strategy planners and executive policy makers will also find this to be an essential resource in their quest to increase market leadership and to enhance the bottom line.Through their integrated brand model, LePla and Parker discuss both organization drivers and brand drivers. They see the process as a research-driven one that gets everyone in the organization contributing to the effectiveness of its brands. With brand tools accepted throughout the company, people can determine more easily and accurately whether their decisions and actions will actually further the brand. The authors show how different companies apply their model in different ways. LePla and Parker also include discussions of how to determine brand structure, how an integrated brand applies to marketing communications, and how integrated brands can help companies when they go public.

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title Integrated Branding Becoming Brand-driven Through Companywide - photo 1


title:Integrated Branding : Becoming Brand-driven Through Companywide Action
author:LePla, F. Joseph.; Parker, Lynn M.
publisher:Greenwood Publishing Group
isbn10 | asin:1567202381
print isbn13:9781567202380
ebook isbn13:9780585383675
language:English
subjectBrand name products--Management.
publication date:1999
lcc:HD69.B7L47 1999eb
ddc:658.8/27
subject:Brand name products--Management.

Page i

INTEGRATED BRANDING

Page ii

Integrated Brand Model

The Integrated Brand Model provides an overview of how to become a brand-driven - photo 2

The Integrated Brand Model provides an overview of how to become a brand-driven organization. It outlines the three levels of activitybrand conveyors, brand drivers, and organization driversthat define brands.

Page iii

INTEGRATED BRANDING

Becoming Brand-Driven
Through Companywide Action

F. Joseph LePla
Lynn M. Parker

Page iv Library of Congress Cataloging-in-Publication Data LePla F Joseph - photo 3

Page iv

Library of Congress Cataloging-in-Publication Data

LePla, F. Joseph, 1955
Integrated branding : becoming brand-driven through companywide
action / F. Joseph LePla, Lynn M. Parker.
p. cm.
Includes bibliographical references and index.
ISBN 1567202381 (alk. paper)
1. Brand name productsManagement. I. Parker, Lynn M., 1956 .
II. Title.
HD69.B7L47 1999
658.8'27dc21 9910385

British Library Cataloguing in Publication Data is available.

Copyright 1999 by F. Joseph LePla and Lynn M. Parker

All rights reserved. No portion of this book may be reproduced, by any process or technique, without the express written consent of the publisher.

Library of Congress Catalog Card Number: 9910385
ISBN: 1567202381

First published in 1999

Quorum Books, 88 Post Road West, Westport, CT 06881
An imprint of Greenwood Publishing Group, Inc.
www.quorumbooks.com

Printed in the United States of America

Picture 4

The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards Organization (Z39.481984).

10 9 8 7 6 5 4 3 2

Page v

Copyright Acknowledgments

The authors and the publisher gratefully acknowledge permission for use of the following material.

Permission to reprint extracts from interviews, testimonials and/or websites is given by:

Deborah Churchill Lister, President, Annies Homegrown

Peter Challman, President, Arnies Restaurants Northwest, Inc.

Carla Ware, Executive Assistant, Seattle Childrens Home

Jean Schnelle, Director, Butterball Turkey Talk-Line, The Butterball Turkey Company

Victor Woodward, Vice President of Business Development, Content Technologies

Eric Berg, President, CimWorks GageTalker

Chris Brandkamp, Cyan

Gene Stabile, President, Data Dimensions Information Services

Amy Kelm, Worldwide Consumer Brand Development Manager, Hewlett-Packard Company

Nora Jaso, Principal, Studio Jaso

Kathy Holm, Marketing Communications Manager, Metapath Software Corporation

Wendy Wheeler, Associate Creative Director, Microsoft Corporation

Wally Smith and Holly Cook, REI

Doss Struse, CEO, Research International USA

Jim Shanklin, Chairman and CEO, Ryan-Shanklin, Ltd.

Joseph J. Kennedy, Vice President of Sales, Service and Marketing, Saturn Corporation

Chris Lyon, Marcomm Manager, Vixel Corporation

Volvo Cars of North America

Kathleen Wilcox, President and Executive Director, WSA

Darcie Wolfe, Director of Marketing Communications, WRQ

Terry Stoeser, Principal, WesDesign

David Reyes-Guerra, Manager, Corporate Identity, Xerox Corporation

Kenneth Zawilinski, Doctor, Emotional Research

John Bukovinsky, Director of Marketing Relations, IBM

Phil Knight, Chairman of the Board and Chief Executive Officer, Nike

David Zierman, Prognostics

Lise Olsen, Director of Public Relations, Beyond.com

Marian Salzman, Director, Young & Rubicam

Patricia Graham, Executive Vice President, Morgage Technology Division, INTERLINQ Software Corporation

Excerpts reprinted with the permission of The Free Press, a Division of Simon & Schuster, Inc. from Strategic Brand Management: New Approaches to Creating and Evaluating Brand Equity by Jean-Noel Kapferer. Copyright 1992 by Les Editions dOrganisation. Translated by Philip Gibbs. First published in the English Language in 1992 by Kogan Page Ltd.

Excerpts reprinted with the permission of Kogan Page Ltd. from Strategic Brand Management: New Approaches to Creating and Evaluating Brand Equity by Jean-Noel Kapferer, London, 1992.

Page vi

Every reasonable effort has been made to trace the owners of copyright materials in this book, but in some instances this has proven impossible. The author and publisher will be glad to receive information leading to more complete acknowledgments in subsequent printings of the book and in the meantime extend their apologies for any omissions.

Page vii

Contents

Illustrations

ix

Preface

xi

Chapter 1

Your Companys Most Powerful Weapon: The Brand Within

Chapter 2

The Integrated Brand Model: The Basis for Strong Customer Relationships

Chapter 3

How Integrated Branding Differs from the Alternatives

Chapter 4

A Blueprint for Creating Organization Drivers

Chapter 5

The Role of the Brand Principle

Chapter 6

Other Core Brand Drivers: Personalities and Associations

Chapter 7

How to Reveal Your Brand: Seven Steps to Integrated Branding

Chapter 8

Developing a Practical Brand Structure

Chapter 9

Using Integrated Branding to Expand Market Share

Chapter 10

The WRQ Story: The Steps to a Successful Integrated Brand

Page viii

Chapter 11

How to Get and Keep All Divisions, Departments, and Employees on the Same Path

Chapter 12

How to Conduct Brand Planning and Benchmarking

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