Shamayel Mohammed Farooqui - Hands-on Site Reliability Engineering
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Site Reliability
Engineering
Monitor, and Sustain Enterprise
Software Systems at Scale
www.bpbonline.com
FIRST EDITION 2021
Copyright BPB Publications, India
ISBN: 978-93-91030-322
All Rights Reserved. No part of this publication may be reproduced, distributed or transmitted in any form or by any means or stored in a database or retrieval system, without the prior written permission of the publisher with the exception to the program listings which may be entered, stored and executed in a computer system, but they can not be reproduced by the means of publication, photocopy, recording, or by any electronic and mechanical means.
LIMITS OF LIABILITY AND DISCLAIMER OF WARRANTY
The information contained in this book is true to correct and the best of authors and publishers knowledge. The author has made every effort to ensure the accuracy of these publications, but publisher cannot be held responsible for any loss or damage arising from any information in this book.
All trademarks referred to in the book are acknowledged as properties of their respective owners but BPB Publications cannot guarantee the accuracy of this information.
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Published by Manish Jain for BPB Publications, 20 Ansari Road, Darya Ganj, New Delhi-110002 and Printed by him at Repro India Ltd, Mumbai
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With the customers going digital, businesses have a big need to scale up their technology platforms and to offer the right product at the right time, at the right place, at the right cost, and when the customer wants it. This is very different from how core technology is built in most companies today.
Hence, the modern age CTO/CIO has a challenge at hand, irrespective of the size or nature of the business, which is to modernize IT and rebalance resources invested in running the technology platforms and add new functionalities to the platform to grow the business. That is where DevOps, CI/CD, SRE come in handy to horizontally and vertically scale technology platforms in an agile manner, working closely with the business.
This book treats the concept of 'agile IT' in a simple yet detailed manner dealing with various topics in a comprehensive way. I see this book to be very useful for IT professionals in any role or at any level, especially since the lines between IT software development, IT support, and IT infrastructure have blurred quite a lot owing to SaaS and cloud-based tech architecture.
I have had the privilege to work with the authors when I was at DBS Bank, and with this book, they have demonstrated their expertise on the subject. I wishing them the best with this edition and look forward to many more in this series.
Mohit Kapoor
All the wonderful folks of the IT industry
who are transforming the world one release
at a time and making it better everyday.
Shamayel M. Farooqui is a technology leader who specializes in driving digital transformation for organizations and is the author of Enterprise DevOps Framework - Transforming IT Operations.
He has expertise in driving cloud migrations and implementing IT security, building reliable services, and optimizing IT with automation. He also has a proven track record at building teams of skilled site reliability engineers focused on delivering solutions for optimizing and running hybrid, multi-cloud environments. He thrives on building simple creative solutions to solve complex IT problems and has mastered the art of building reusable automations for driving efficiency in IT/business processes and cloud management. He is passionate about innovation and has developed innovation frameworks that can be adopted by enterprises to drive a culture of innovation in their teams.
Shamayel has delivered talks on the adoption of the latest technology in large organizations and has mentored multiple IT engineers to pursue their dreams of evolving into highly skilled individuals contributing towards DevOps, SRE, Security and Cloud initiatives.
He has a masters degree in computer science from Loyola University, Chicago, and a certification from MITs Sloan Executive Education, titled Innovation of Products and Services: MITs Approach to Design Thinking. Shamayel excels as a thought leader who enables an organization to be at the forefront of adopting the latest practices and technology in the information technology space.
Vishnu Vardhan Chikoti has diverse experience in the areas of application and database design and development, Micro-services and Micro-frontends, DevOps, site reliability engineering and Machine Learning.
With an ability to conduct deep analysis, strong execution skills, and an innovative mindset, he has successfully led R&D teams to build products that improve the reliability of applications. The products are from the areas of Chaos Engineering, Self-Healing, Launch Control and a variety of dashboards from CI/CD tools and monitoring tools.
He has deep expertise in building high volume transaction processing applications for middle and back office functions at investment banks using a variety of architectures.
He has been part of leadership teams in driving agile transformation and site reliability engineering transformation at large organizations.
He also has repeated experience in setting up new development teams and getting them to a stage of delivering value.
Ravindra Prasad Elicherla has two decades of years of experience in the IT industry with expertise in Product Development, Product Engineering, Machine Learning, DevOps and SRE. He is currently working as Technology Director, Product Development in ADP, Hyderabad with main focus on building HR Tech products. He has 21 years of experience in IT. He previously worked as VP, Technology and Operations in DBS bank, leading enterprise DevOps, Cloud adoption, SRE and Agile practices. During his stint in Tesco, Bengaluru as the Head of Software Development, he gained a broad range of expertise in retail related to Loyalty Program, Data Warehousing, Forecasting, Market Place, and buyer and supplier applications and collaboration platforms. His stint at international locations such as Australia, Brazil, UK, and USA has helped him in gaining knowledge of how technology is used in various business contexts. He is passionate about new technologies and has hands-on experience in UI/UX, Cloud Computing, and Machine Learning. He did his MTech in Production Engineering and completed Retail Certification from IIM-B and Tesco. He did a Senior Management Program from IIMC in 2014.
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