Mark AuCoin - Microsoft Dynamics CRM 2011: Dashboards Cookbook

Mark AuCoin is a Microsoft MVP and Senior CRM Solution Specialist for Navantis, which won the 2010 and 2011 CRM Solution Partner of the Year award from Microsoft Canada. Mark has been in the software industry since 1992 and has been involved in many different projects and technologies over that time. Starting out in client/server and ERP systems then migrating to the Internet and leveraging years of database and reporting skills he focused on building business-class web-enabled systems. Then Mark was introduced to Microsoft Dynamics CRM. He was impressed with the ability to focus more on the business requirements and "what" needs to get done instead of worrying so much about "how" it was going to get done. Since diving into Dynamics CRM in 2006, Mark has been involved in bringing a Dynamics CRM mobile solution to market, became a speaker at Dynamics CRM events, and has attained Microsoft Virtual Technical Specialist status for Dynamics CRM in Canada.

Mark has a techinal blog at http://crmmongrel.blogspot.com.

I would like to thank Joe AuCoin and Gurt Pawan for their support when I was getting started with Dynamics CRM. Your business experience and guidance was invaluable to me, thank you. I would also like to thank John Kvasnic, Kevin Oakes, and the whole Navantis team for being such a great company that people are really proud to be a part of. The Management team has vision, the Sales team are all top professionals and the Development groups are simply amazing. Lastly, I would also like to thank the Dynamics CRM community, which includes the numerous bloggers and speakers that I follow. This book wouldnt be possible without the countless articles and snippets that helped me along the way. The community is driving the product forward with timely articles and enhancements that are based on real-world experience.

Daniel Cai is an independent consultant specializing in Microsoft Dynamics CRM, .NET, and Business Intelligence solution development. He has years of professional experience in designing, developing, and delivering large-scale enterprise applications.

Daniel is a Microsoft Dynamics CRM MVP, and the founder of Tata Solutions, a specialized IT solution provider offering full-cycle Microsoft Dynamics CRM development and consulting services.

Daniel is a holder of several professional certificates including MCP, MCSE, MCDBA, MCSD, MCTS for Microsoft Dynamics CRM, and SCJP.

Daniel has a technical blog at http://danielcai.blogspot.com.

Mohamed Ibrahim Mostafa is a Technical Solutions Architect and Senior Consultant at CIBER. Mohamed comes with extensive Microsoft Dynamics CRM experience having worked on a large number of CRM implementations for projects of various sizes helping clients from different business sectors to implement successful solutions based on the platform. Mohamed is certified in Microsoft Dynamics CRM 3.0, CRM 4.0, and CRM 2011. He also comes with long experience in leading development teams and projects, and designing and architecting solutions with strong client-focused Consultancy skills. Mohamed is certified in several other Microsoft technologies and he is a most valuable professional (MVP) in Scribe Software.

Nicolae Tarla is a Senior Consultant with Navantis Inc. He is working with enterprise clients in America and Canada. Nicolae is focused on designing and implementing enterprise solutions for CRM, SharePoint and related .NET technologies. He is an integral part of the CRM community, contributing through his blog at nicolaet.wordpress.com.

Nicolae can be reached at<>.

I first want to thank Mark for giving me the opportunity to assist him with this project. He is always a source of inspiration. Of course, I want to thank my wife and daughter for supporting me and patiently accepting my extended hours of tinkering.