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Enrico Murru - Salesforce Advanced Administrator Certification Guide: Become a Certified Advanced Salesforce Administrator with this exam guide

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Salesforce Advanced Administrator Certification Guide: Become a Certified Advanced Salesforce Administrator with this exam guide: summary, description and annotation

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Master advanced Salesforce Administration concepts with expert tips, techniques, and mock tests

Key Features
  • Learn advanced features to reduce implementation time and enhance your Salesforce administration skills
  • Develop the ability to solve critical issues with a proactive approach and deliver the best solution
  • Explore complex automation with workflows, approvals, process builder, and custom Apex coding
  • Book Description

    The Salesforce Advanced Administrator certification extends beyond administrator certification, covering advanced platform features and functions such as configuration, automation, security, and customization. Complete with comprehensive coverage of all these topics and exam-oriented questions and mock tests, this Salesforce book will help you earn advanced administrator credentials.

    Youll start your journey by mastering data access security, monitoring and auditing, and understanding best practices for handling change management and data across organizations. The book then delves into data model management for improving data quality and lets you explore Sales features such as products, schedules, quotes, and forecasting capabilities. As you progress, this book will guide you in working with content management to set up and maintain Salesforce content. Youll also master organizing your files and data using reports and dashboards. Finally, youll learn how to use a combination of automation tools to solve business problems.

    By the end of the book, you will have developed the skills required to get your advanced administrator credentials.

    What you will learn
  • Master data security to monitor your org effectively
  • Explore best practices for handling change management across orgs
  • Extend the capabilities of Salesforce objects using advanced relationships, validation rules, and duplicate management
  • Handle file libraries with Salesforce CRM content
  • Understand ways to deliver the best solutions with Sales and Service Cloud applications
  • Build reports and dashboards to visualize data for better decision making
  • Customize your CRM with process automation features
  • Who this book is for

    If youve already achieved your Salesforce administrator certification, this book will help you prepare for the Salesforce Advanced Administrator certification. Youll also find this guide useful if you are a Salesforce administrator or developer and want to maximize your administration skills with deeper knowledge of advanced Salesforce declarative features. 1-2 years of experience as a Salesforce administrator or developer is enough to help you to get the most out of the book.

    Enrico Murru: author's other books


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    Salesforce Advanced Administrator Certification Guide Become a Certified - photo 1
    Salesforce Advanced Administrator Certification Guide
    Become a Certified Advanced Salesforce Administrator with this exam guide
    Enrico Murru
    BIRMINGHAM - MUMBAI Salesforce Advanced Administrator Certification Guide - photo 2
    BIRMINGHAM - MUMBAI
    Salesforce Advanced Administrator Certification Guide

    Copyright 2019 Packt Publishing

    All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

    Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing or its dealers and distributors, will be held liable for any damages caused or alleged to have been caused directly or indirectly by this book.

    Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

    Commissioning Editor: Richa Tripathi
    Acquisition Editor: Alok Dhuri
    Content Development Editor: Pathikrit Roy
    Senior Editor: Rohit Singh
    Technical Editor: Ketan Kamble
    Copy Editor: Safis Editing
    Project Coordinator: Francy Puthiry
    Proofreader: Safis Editing
    Indexer: Pratik Shirodkar
    Production Designer: Deepika Naik

    First published: November 2019

    Production reference: 1071119

    Published by Packt Publishing Ltd.
    Livery Place
    35 Livery Street
    Birmingham
    B3 2PB, UK.

    ISBN 978-1-83864-389-8

    www.packt.com


    To my lovely Alessandra, who supports but also stands by me when I'm deeply focused on my personal projects: life wouldn't be easy without her.
    To my parents for making me the man that I am, to my family-in-law for the constant love and support, to all my friends for their genuine affection and trust, and to my online Ohana, which strongly believes in what I do and is always there to cheer my accomplishments.
    To the Packt team for their valuable suggestions and help in writing my first book, which has been a dream since I was a child. And to those of you who have chosen this book.
    Enrico Murru
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    Contributors
    About the author

    Enrico Murru is a solution and technical architect at WebResults (an engineering company), an Italian platinum Salesforce partner, and ISV. He completed his MSc in Electronic Engineering at the University of Cagliari in 2007. In 2009, he joined WebResults as a junior Salesforce developer. In 2013, he launched his first blog named Nerd @ Work. In 2016, he was nominated as the first Italian Salesforce MVP due to his commitment to the Salesforce community. In the same year, he started collecting Salesforce certifications, gaining 20 of them over the next 3 years, as part of his own path to the Salesforce Technical Architect certification. In 2016, he started one of his most popular projects, the ORGanizer for Salesforce Chrome and Firefox extension.

    About the reviewers

    Chamil Madusanka was the first Sri Lankan Salesforce MVP and is the director of Sri Lanka's Dazeworks Technologies Pvt. Ltd. office. He has four Salesforce certifications. He is the founder of the Sri Lankan chapter of Salesforce Saturday and a program called TCICThursday.

    He has authored Visualforce Developer's Guide and Learning Force.com Application Development. He has also reviewed Salesforce Reporting and Dashboards and Salesforce Lightning Reporting and Dashboards.

    He completed his first degree, a BSc in computer science, at the University of Colombo's School of Computing. He achieved his MBA in management of technology at the University of Moratuwa. Chamil hails from Polonnaruwa, and can be reached via Twitter at @chamilmadusanka.

    Himanshu Atal is a chief information officer at India's Dazeworks Technologies Pvt. Ltd. office , and a very well-known partner of Salesforce with 11 MVPs in the organization . He has more than 8 years' experience in Salesforce and has successfully delivered more than 150 projects using the Salesforce platform.

    He has worked with organizations such as IBM India Pvt. Ltd. and Persistent Systems.

    I would like to thank Chamil for nominating me for this book review.
    Packt is searching for authors like you

    If you're interested in becoming an author for Packt, please visit authors.packtpub.com and apply today. We have worked with thousands of developers and tech professionals, just like you, to help them share their insight with the global tech community. You can make a general application, apply for a specific hot topic that we are recruiting an author for, or submit your own idea.

    Preface

    When I was a child, I had a few secret wishes:

    • Becoming a great football player: Given my limited football ability, I soon forgot this one.
    • Becoming a rock star: Although I love playing drums and piano, I knew this was not my main path.
    • Teaching a computer to do what I want: I started coding when I was a small child and this dream soon became reality; not by becoming the best coder in the world, but by being able to adapt to new technologies quickly and productively.
    • Being able to draw like a real artist: No chance here I've literally no artistic skills.
    • Writing a book.

    Writing a book is something that has always been on the list, but I've never had the skill to be a poet or a novel writer. A few years after the start of my career in the Salesforce world, and a few years before my first Salesforce MVP nomination, I casually started to write my own blog, Nerd @ Work, because I discovered that I had something to tell people: not philosophy, not an amazing drama, but my experience on the Salesforce platform. Who was the audience? The Salesforce Ohana, and I was surprised that people liked what I had to say (again, not art but solid technical stuff). This commitment to the community lead me to the unexpected Salesforce MVP nomination and, at the time of writing, I'm approaching my fifth nomination (fingers crossed ).

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