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Anthony Minessale - FreeSWITCH 1.2

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Anthony Minessale FreeSWITCH 1.2

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Build robust, high-performance telephony systems using FreeSWITCH

Overview

  • Learn how to install and configure a complete telephony system of your own, even if this is your first time using FreeSWITCH.
  • In-depth discussions of important concepts like the dialplan, user directory, NAT handling, and the powerful FreeSWITCH event socket.
  • Best practices and expert tips from the FreeSWITCH experts, including the creator of FreeSWITCH, Anthony Minessale.

In Detail

FreeSWITCH is an open source telephony platform designed to facilitate the creation of voice and chat-driven products, scaling from a soft-phone to a PBX and even up to an enterprise-class soft-switch. It is always exciting to design and build your own telephony system to suit your needs, but the task is time-consuming and involves a lot of technical skill.

FreeSWITCH 1.2 comes to your rescue to help you set up a telephony system quickly and securely using FreeSWITCH. It is rich with practical examples and will give you all of the information and skills needed to implement your own PBX system.

You will start with a detailed description of the FreeSWITCH system architecture. Thereafter you will receive step-by-step instructions on how to set up basic and advanced features for your telephony platform.

The book begins by introducing the architecture and workings of FreeSWITCH before detailing how to plan a telephone system and then moves on to the installation, configuration, and management of a feature-packed PBX. You will learn about maintaining a user directory, XML dial plan, and advanced dial plan concepts, call routing, and the extremely powerful Event Socket. You will finally learn about the online community and history of FreeSWITCH.

FreeSWITCH 1.2 is an indispensable tool for novice and expert alike.

What you will learn from this book

  • Set up a basic system to make and receive phone calls, make calls between extensions, and utilize basic PBX functionality.
  • Deploy different features of this telephony system with best practices and expert tips.
  • Understand the inner workings and architecture of FreeSWITCH.
  • Use advanced features to create powerful dialplans.
  • Overcome frustrating NAT issues.
  • Control FreeSWITCH remotely with the powerful event socket.
  • Create web-controlled telephony apps with the new HTTAPI system.
  • Secure your VoIP communications.

Approach

This book is full of practical code examples aimed at a beginner to ease his or her learning curve.

Who this book is written for

This book is written for IT professionals and enthusiasts who are interested in quickly getting a powerful telephony system up and running using the free and open source application, FreeSWITCH.

Telephony experience will be helpful, but not required.

Anthony Minessale: author's other books


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FreeSWITCH 1.2
Second Edition

FreeSWITCH 1.2
Second Edition

Copyright 2013 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First edition: July 2010

Second edition: May 2013

Production Reference: 1170513

Published by Packt Publishing Ltd.

Livery Place

35 Livery Street

Birmingham B3 2PB, UK.

ISBN 978-1-78216-100-4

www.packtpub.com

Cover Image by Suresh Mogre (<>)

Credits

Authors

Anthony Minessale

Michael S Collins

Darren Schreiber

Raymond Chandler

Reviewers

Norm Brandinger

Kristian Kielhofner

Jeff Leung

Brian Wiese

Acquisition Editor

Usha Iyer

Lead Technical Editor

Ankita Shashi

Technical Editors

Chirag Jani

Soumya Kanti

Ankita Meshram

Dheera Meril Paul

Zafeer Rais

Project Coordinator

Arshad Sopariwala

Proofreader

Paul Hindle

Indexer

Monica Ajmera Mehta

Graphics

Abhinash Sahu

Production Coordinator

Pooja Chipulunkar

Cover Work

Pooja Chipulunkar

About the Authors

Anthony Minessale has been working with computers for nearly 30 years. He is the primary author of FreeSWITCH and Director of Engineering for CudaTEL at Barracuda Networks.

He created and continues to run the ClueCon Telephony Developers Conference, held every August in Chicago.

He has extensive experience in the Internet industry and VoIP. Before creating FreeSWITCH, he contributed heavily to the Asterisk open source project, producing many features that are still in use today. At Barracuda Networks, Anthony oversees the production and development of the CudaTEL PBX appliance that uses FreeSWITCH as its core telephony engine.

I would like to thank my awesome family: my wife, Jill, son, Eric, and daughter, Abbi, for putting up with the long hours and supporting me on my cause to revolutionize the telephony industry. Thanks to my dogs, Chewie and Gypsy, for staying up with me at 2 a.m. on long nights. I would also like to thank the open source community at large, especially those involved in the FreeSWITCH project, and I hope to see you all every summer at ClueCon!

Michael S Collins is a telephony and open source software enthusiast. He is a PBX veteran, having worked as a PBX technician for five years and as the head of IT for a call center for more than nine years. He is an active member of the FreeSWITCH community and has co-authored FreeSWITCH Cookbook , Packt Publishing . He resides in Central California with his wife and two children and currently works for Barracuda Networks, Inc.

I would like to thank first and foremost my wife, Lisa, my daughter, Katherine, and my son, Sean, who keep me going each day. Without them I could not contribute to open source projects like FreeSWITCH, much less co-author a book.

I would also like to thank the many FreeSWITCH experts around the world who are so willing to answer technical questions: Anthony Minessale, Michael Jerris, Moises Silva, Raymond Chandler, Ken Rice, Travis Cross, and many more. I would especially like to thank Brian K. West for patiently educating me in the ways of VoIP.

I am also grateful to the many people who devote themselves to answering questions on the FreeSWITCH mailing list and IRC channel: Steven Ayre, Avi Marcus, Steve Underwood, and all the rest. The FreeSWITCH worldwide community is a great example of what an open source community should be. Well done!

Darren Schreiber is the CEO and Co-founder of 2600 Hz. He began working heavily in open source voice with the FreeSWITCH project, where he engaged with Brian, Mike, and Anthony. His projects have since evolved into two enterprise VoIP platforms that allow a multitude of development of voice, SMS, and video applications to be delivered to customers.

He has 15 years of voice and IT experience including developing multiple enterprise SaaS infrastructures for hosting and remotely managing IT, voice, and e-commerce services. He is a guest lecturer at major universities on VoIP technology and leads paid international VoIP trainings. As a serious telephony enthusiast since a young age, he has worked extensively with VoIP technologies. He graduated from Rensselaer Polytechnic Institute with a degree in Computer Science and Business Management.

He is also a co-author of FreeSWITCH Cookbook , Packt Publishing .

I'd like to thank, first and foremost, the FreeSWITCH team. Without them, I wouldn't have been challenged with some of the most intriguing technology and people I've ever worked with. It has been a gift working with them.

I'd also like to thank my family and friends who have put up with my crazy work schedule and constant tardiness, and have helped provide funds and moral support for our work. Thanks for everything.

Finally, I'd like to thank the open source community. Their tireless patience and countless selfless contributions are a constant reminder that the world is not an evil place, and that people are generally out for the greater good of society.

Raymond Chandler (@intralanman) has been working with, and contributing to, open source projects for over a decade. Raymond's VoIP experience started with a small CLEC/ITSP using SER for call routing, and Asterisk for voicemail and advanced services. After encountering limits in Asterisk and looking for features not easily found in SER, he moved to using OpenSER and CallWeaver (then known as OpenPBX.org). While that combination was better, he still had not found his perfect solution.

In 2006, he was introduced to FreeSWITCH. Since then, he's been using FreeSWITCH and regularly contributing to the community. He is the author of mod_lcr and several utility PHP/Perl scripts. He now works with Anthony Minessale as a CudaTel Software Engineer at Barracuda Networks (@CudaTel and @Barracuda). In the spring of 2011, he was among the founding members of the Open Source Telephony Advancement Group (@OSTAG), whose mission is to advance open source telephony to new heights by funding open source projects through funds received by generous contributions and grants from those who share the OSTAG vision.

I'd like to thank my loving wife, Samantha, our daughters Makenzie, Trinity, Alecsys, and Kristian, and our sons Kaiden and Casper for their support while they get less time with me than any of us would like. I'd also like to thank the countless volunteers who step up to help out in the FreeSWITCH and other open source project communities. It would be impossible to keep any project running without them.

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