Shelley D. Lane - Communication in a Civil Society

Communication
in a Civil Society

Shelley D. Lane

University of TexasDallas

Ruth Anna Abigail

Azusa Pacific University

John Casey Gooch

University of TexasDallas

First published 2014 by Pearson Education, Inc.

Published 2016 by Routledge
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Library of Congress Cataloging-in-Publication Data
Lane, Shelley D.
Communication in a civil society / Shelley D. Lane, Ruth Anna Abigail, John Gooch.
pages cm
Includes bibliographical references and index.
ISBN-13: 978-0-205-77021-2
ISBN-10: 0-205-77021-5
1. Communication--Moral and ethical aspects. 2. Interpersonal communication. 3. Courtesy. I. Abigail, Ruth Anna. II. Gooch, John, 1971- III. Title.
P94.L356 2013
302.2--dc23

2013012701

ISBN-13: 978-0-205-77021-2 (loose leaf)
ISBN-13: 978-1-138-20937-4 (pbk)

SHELLEY D. LANE

To my husband, Dr. Lawrence Warren Miller, who supported and encouraged me from the initial idea for Communication in a Civil Society to its publication

RUTH ANNA ABIGAIL

To my children, Kathryn and David Lulofs, who continue to be my inspiration

JOHN CASEY GOOCH

To all my friends and family who have supported me in my academic endeavors

CONTEXTS

Culture

Culture

Culture

Culture

Culture

Culture

Culture

Culture

Gender

Culture

Culture

Culture

Culture

Culture

(Using) Alliteration and Assonance in lieu of Profanity and Cursing

Apologies and Asking for Forgiveness

(Expressing) Appreciation

Assertive Communication

Avoiding Interpersonal Violence

Becoming Aware of and Monitoring Our Behavior

Brainstorming and Reverse Brainstorming for Problem-Solving

Brainstorming for Writing Speeches

Civil Listening Strategies

(Managing) Communication Apprehension

(Strategies to improve) Comprehensive Listening

Confirming Responses

Conflict Confrontation Steps

Conflict Management Styles

Content Paraphrase

Critical Listening and Thinking Skills

Decision-Making Patterns

Empathic Listening

Feelings Paraphrase

Five-Person Network Patterns

Five Second Strategy to Remember Names

(Communicating) Forgiveness and Reconciliation

Fractionation for Problem-Solving

Followership

(Strategies for Effective) Group Meetings

Indexing and Owning Thoughts and Feelings

Information Seeking Behaviors to Reduce Uncertainty about Others

Metacommunication

Mind-Mapping for Problem-Solving

(Using) Nonverbal Immediacy Behaviors

(Using) Open-Ended and Closed-Ended Questions

Paraphrasing Thoughts and Feelings

Perception-Checking

Perspective-Taking

(Strategies to Develop a) Positive Group Climate

(Strategies for Using) Presentation Aids Effectively

(Strategies for) Presenting an Interesting Informative Speech

(Strategies for) Presenting Information in a Speech

Prompting and Questioning

Reassurance and Expressing Concern

Reducing Distractions and Recognizing our Propensity to Listen Selectively

Reflective Thinking System for Problem-Solving

Relational Feedback

(Strategies to Contend with) Relationship Dialectics

Relationship Initiation Strategies

Relationship Maintenance Strategies and Skills

Relationship Termination Strategies

Responding to Others in Groups

SCRIPTS for Problem-Solving

Self-Disclosure Strategies

Six Hats Method of Problem-Solving

(Using) Specific and Concrete Words

(Strategies for Effective) Speech Delivery

STLC Conflict Resolution System

Action Model of Communication

Attraction Theory

Attribution Theory

Coordinated Management of Meaning

Cues Filtered Out Approach

Dialectical Tensions Model

Elaboration Likelihood Model

Group Development Model

Hyper Personal Approach

Implicit Personality Theory

Interaction Model of Communication

Theory of Invitational Rhetoric

Maslows Hierarchy of Needs

Monroes Motivated Sequence

Phase Theory of Conflict

Relational Communication