Willmore - Job aids basics

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Library of Congress Control Number: 2018946479
ISBN-10: 1-56286-636-2
ISBN-13: 978-1-56286-636-5
e-ISBN: 978-1-56286-682-2

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Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 35 years of consulting experience with a wide range of organizations including the World Bank, Intelsat, Lockheed Martin, the U.S. Navy, Booz Allen Hamilton, the National Geographic Society, and the Smithsonian Institution. He has served on ATDs Board of Directors and held other leadership positions within ATD and other professional societies. His work has taken him to a range of countries and regions outside North America, including Russia, Turkey, Greece, and Central Asia.

Joe Willmore is the author of No Magic Bullet (ATD Press, 2009) and Performance Basics, 2nd edition (ATD Press, 2016) as well as Managing Virtual Teams (Chandos Press, 2003). He was also a contributor to What Smart Trainers Know (edited by Lorraine Ukens, Jossey-Bass/Pfeiffer, 2001) and HPI Essentials (edited by George Piskurich, ATD Press, 2002). In addition, he has written numerous articles for ATDs TD magazine and other publications.

Joe Willmore lives with his wife in Northern Virginia. When he isnt working, hes taking photos or with his dog, Ike. He can be reached at .

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ATDs Training Basics series recognizes and, in some ways, celebrates the fast-paced, ever-changing reality of organizations today. Jobs, roles, and expectations change quickly. One day you might be a network administrator or a process line manager, and the next day you might be asked to train 50 employees in basic computer skills or to instruct line workers in quality processes.

Where do you turn for help? The ATD Training Basics series is designed to be your one-stop solution. The series takes a minimalist approach to your learning curve dilemma and presents only the information you need to be successful. Each book in the series guides you through key aspects of training: giving presentations, making the transition to the role of trainer, designing and delivering training, and evaluating training. The books in the series also include some advanced skills, such as performance and basic business proficiencies.

The ATD Training Basics series is the perfect tool for training and performance professionals looking for easy-to-understand materials that will prepare nontrainers to take on a training role. In addition, this series is the consummate reference tool for any trainers bookshelf and a quick way to hone your existing skills.

When I first began work as a trainer, I was initially surprised at how useful and effective job aids always seemed to be. Starting out in training, perhaps I was guilty of assuming that if a solution didnt involve formal, structured training as a means of passing on knowledge, it couldnt be effective. Additionally, I really couldnt appreciate the value of something that can be as simple as a laminated piece of paper small enough to fit in a shirt pocket.