Thomas Carl Wilson - The systems librarian: designing roles, defining skills
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The systems librarian: designing roles, defining skills
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While extensive effort has gone into ensuring the reliability of information appearing in this book, the publisher makes no warranty, express or implied, on the accuracy or reliability of the information, and does not assume and hereby disclaims any liability to any person for any loss or damage caused by errors or omissions in this publication.
Project editor: Joan McLaughlin
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The paper used in this publication meets the minimum requirements of American National Standard for Information SciencesPermanence of Paper for Printed Library Materials, ANSI Z39.48-1992
Library of Congress Cataloging-in-Publication Data Wilson, Thomas C. (Thomas Carl), 1958 Systems librarianship / Thomas C. Wilson. p. cm. Includes bibliographical references (p. ) and index. ISBN 0-8389-0740-7 1. LibrariesData processingManagement. 2. Libraries United StatesData processingManagement. I. Title. Z678.9.W55 1988 025'.00285dc21 98-23105
Copyright 1998 by the American Library Association. All rights reserved except those that may be granted by Sections 107 and 108 of the Copyright Revision Act of 1976.
Printed in the United States of America.
03 02 01 00 99 5 4 3 2 1
Page iii
To Ginny, Bill, Karl, and Paul, all who left the party much too soon!
Page v
Contents
Preface
vii
Acknowledgments
ix
1 Toward a Philosophy of Systems Librarianship
1
2 Responsibilities and Roles of Systems Librarians
22
3 The Education of a Systems Librarian
53
4 Organizational Structures for Library Systems Units
69
5 Technical Management
82
6 Gotchas, Myths, and Parables of Systems Work
123
7 The Future for Technical Professionals
152
Epilogue
179
Bibliography
181
Index
189
Page vii
Preface
Over the past twenty years or so, I have had a variety of interactions with computers and automation, from my first programming class to running an online search service, developing training materials, designing networks, and managing a large systems department in an academic library. With all of this experience, I have come to see the very real value of professionals who are well versed in technology, management, and people skills, no matter what academic discipline they pursued. As I have found my current home in library systems work, it is my hope that in some way I can contribute to the continuing development of systems librarians who offer these critical sets of skills.
Moreover, there is a dearth of written material on the topic of systems librarianship. Many articles and books talk about subjects that are related to systems work or that set computing in a library context. Recently several authors published pieces that attempt to describe what people in the role of systems librarian actually do (Martin 1988; Muirhead 1994c) or how systems departments are organized (Muir 1995). Perhaps part of the lack of materials relates to the still developing role of systems librarians. No one would argue that libraries have not seen a significant rise in the use of computing and related technologies. Typically roles evolve over long periods of time, without the benefit of any clear strategy. Indeed, while systems librarians have existed in one form or another since the late 1950s, now we see increasing numbers of these types of positions, both formal and informal.
John Head (1993, xi) asks in his introduction to a practical guide to automation, "Is there even the remotest excuse for another book
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