Steve Holzner - Zoho For Dummies

Zoho For Dummies

by Steve Holzner

Zoho For Dummies

Published by
Wiley Publishing, Inc.
111 River St.
Hoboken, NJ 07030-5774
www.wiley.com

Copyright 2009 by Wiley Publishing, Inc., Indianapolis, Indiana

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. Zoho is a registered trademark of AdventNet, Inc. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.

For technical support, please visit www.wiley.com/techsupport.

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.

Library of Congress Control Number: 2009929456

ISBN: 978-0-470-48454-8

Manufactured in the United States of America

10 9 8 7 6 5 4 3 2 1

About the Author

Steve Holzner is the award-winning author of many books, and he specializes in online topics and applications like Zoho. Hes been working with Zoho since it first appeared. Hes been on the faculty of both MIT and Cornell University.

Dedication

To Nancy, of course!

Authors Acknowledgments

The book you hold in your hands is the product of many peoples work. Id particularly like to thank Kim Darosett, project editor; Katie Mohr, acquisitions editor; and Teresa Artman, senior copy editor.

Publishers Acknowledgments

Were proud of this book; please send us your comments through our online registration form located at www.dummies.com/register/.

Some of the people who helped bring this book to market include the following:

Acquisitions, Editorial, and Media Development

Project Editor: Kim Darosett

Acquisitions Editor: Katie Mohr

Senior Copy Editor: Teresa Artman

Technical Editor: Raju Vesgesna

Editorial Manager: Leah Cameron

Editorial Assistant: Amanda Foxworth

Sr. Editorial Assistant: Cherie Case

Cartoons: Rich Tennant (www.the5thwave.com)

Composition Services

Project Coordinator: Patrick Redmond

Layout and Graphics: Reuben W. Davis, Timothy Detrick, Christine Williams

Proofreader: Laura L. Bowman

Indexer: BIM Indexing & Proofreading Services

Publishing and Editorial for Technology Dummies

Richard Swadley , Vice President and Executive Group Publisher

Andy Cummings , Vice President and Publisher

Mary Bednarek , Executive Acquisitions Director

Mary C. Corder , Editorial Director

Publishing for Consumer Dummies

Diane Graves Steele , Vice President and Publisher

Joyce Pepple , Acquisitions Director

Composition Services

Gerry Fahey , Vice President of Production Services

Debbie Stailey , Director of Composition Services

Introduction

Zoho the free suite of online productivity applications offers a fantastic set of resources for anyone with Internet access. You can use a state-of-the-art word processor, spreadsheet, database system, or any of many other applications that Zoho offers. Those applications are as powerful as any youll find that you install on your computer.

And the best part is that Zoho is free (with the exception of some levels of advanced business computing). As a result, Zoho has taken off in a big way, gaining millions of users. Zoho is part of the cloud computing initiative, where applications and your data stay online. You can access those applications from anywhere theres an Internet connection, and you dont have to worry about installing new versions.

About This Book

This book is your guide to Zoho. As great as Zoho is on software, its not quite so great on documentation.

Users will find the Zoho help files very spotty. Some applications have no help files at all, some only have frequently asked questions (FAQ) lists, and others rely on interactive forums.

Thats where this book comes in. Here you find the documentation thats missing from Zoho. Theres plenty of stuff here that you wont find anywhere else.

Foolish Assumptions

You wont need anything besides a browser and an Internet connection to use this book. Zoho will do the rest as far as the technical aspect goes.

On the other hand, this book assumes that you have a few basic skills: for example, the basics of working with a word processor. You dont have to be an expert at any of the applications in this book, but when it comes to basic skills that most people have already been exposed to such as clicking the B icon to make text bold I dont spend a lot of time on such details because nearly everyone already knows them.

In other words, this book is intended to bring you up to speed on Zoho without wasting a lot of time on basic office suite skills.

How This Book Is Organized

This book is organized into parts, with each part covering some area of Zoho. Heres what you find in this book.