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Library of Congress Cataloging-in-Publication Data is available on file.
Print ISBN: 978-1-5107-4425-7
Ebook ISBN: 978-1-5107-4426-4
Cover design by Richard Rossiter
Printed in the United States of America
Phone Numbers
Veterans Crisis Line | 1-800-273-8255 and Press 1 |
Bereavement Counseling | 1-202-461-6530 |
Civilian Health and Medical Program (CHAMPVA) | 1-800-733-8387 |
Caregiver Stipend | 1-877-733-7927 |
Debt Management Center | 1-800-827-0648 |
Education | 1-888-442-4551 |
Foreign Medical Program | 1-303-331-7590 |
Spina Bifida Program | 1-888-820-1756 |
Camp Lejeune Family Member Program | 1-866-372-1144 |
Headstones and Markers | 1-800-697-6947 |
Health Care | 1-877-222-8387 |
Homeless Veterans | 1-877-424-3838 |
Home Loans | 1-888-827-3702 |
Life Insurance | 1-800-669-8477 |
National Cemetery Scheduling Office | 1-800-535-1117 |
Pension Management Center | 1-877-294-6380 |
Presidential Memorial Certificate Program | 1-202-565-4964 |
Telecommunication Device for the Deaf (TDD) | 1-800-829-4833 |
VA Benefits | 1-800-827-1000 |
VA Combat Call Center | 1-877-927-8387 |
Women Veterans | 1-877-222-8387 |
Web Sites
Mental Health | www.mentalhealth.va.gov |
Burial and Memorial Benefits | www.cem.va.gov |
Caregiver Support | www.caregiver.va.gov |
CHAMPVA | https://www.va.gov/COMMUNITYCARE/ programs/dependents/champva/index.asp |
Community Care | https://www.va.gov/communitycare/ |
eBenefits | www.ebenefits.va.gov |
Education Benefits | www.gibill.va.gov |
Environmental Exposures | www.publichealth.va.gov/exposures |
Federal Recovery Coordination Program | www.va.gov/icbc/frcp |
Health Care Eligibility | www.va.gov/healthbenefits |
Homeless Veterans | www.va.gov/homeless |
Home Loan Guaranty | www.homeloans.va.gov |
Life Insurance | www.insurance.va.gov |
Memorial Certificate .Program | www.cem.va.gov/pmc.asp |
My HealtheVet | www.myhealth.va.gov |
National Resource Directory | www.nrd.gov |
Records | www.archives.gov/st-louis/military-personnel |
Returning Servicemembers | www.oefoif.va.gov |
State Departments of Veterans Affairs | www.va.gov/statedva.htm |
Women Veterans | www.womenshealth.va.gov |
VA Vet Centers | www.vetcenter.va.gov |
VA Home Page | www.va.gov |
VA Benefit Payment Rates | www.vba.va.gov/bln/21/rates |
VA Forms | www.va.gov/vaform |
Vocational Rehabilitation and Employment | www.vetsuccess.gov |
Introduction
Veterans of the United States armed forces may be eligible for a broad range of benefits and services provided by the U.S. Department of Veterans Affairs (VA). These benefits are codified in Title 38 of the United States Code. This booklet contains a brief overview of the most commonly sought information concerning Veterans benefits and services. For the most accurate information, Veterans and family members should visit the websites provided within this publication as regulations, payments, and eligibility requirements are subject to change. For additional information, please visit www.va.gov. To find the nearest VA facility, go to https://www.va.gov/landing2_locations.htm.
General Eligibility: Eligibility for most VA benefits is based upon discharge from active military service under other than dishonorable conditions. Active service means full-time service, other than active duty for training, as a member of the Army, Navy, Air Force, Marine Corps, Coast Guard, or as a commissioned officer of the Public Health Service, Environmental Science Services Administration or National Oceanic and Atmospheric Administration, or its predecessor, the Coast and Geodetic Survey.
Eligible Wartime Periods: Certain VA Benefits Require Wartime Service. For information on eligible wartime periods please visit http://www.benefits.va.gov/pension/wartimeperiod.asp. Dishonorable and bad conduct discharges issued by general courts-martial may bar VA benefits. Veterans in prison must contact VA to determine eligibility. VA benefits will not be provided to any Veteran or dependent wanted for an outstanding felony warrant.
Important Documents: In order to expedite benefits delivery, Veterans seeking a VA benefit for the first time must submit a copy of their service discharge form (DD-214, DD-215, or for World War II Veterans, a WD form), which documents service dates and type of discharge, or provides full name, military service number, and branch and dates of service. The Veterans service discharge form should be kept in a safe location accessible to the Veteran and next of kin or representative.
The following documents will be needed for claims processing related to a Veterans death: Veterans marriage certificate for claims of a surviving spouse or children; Veterans death certificate if the Veteran did not die in a VA health care facility; childrens birth certificates or adoption papers to determine childrens benefits; or Veterans birth certificate to determine parents benefits. For information and updates on VA benefits and services, follow us on Facebook at http://www.facebook.com/VeteransBenefits and/or Twitter http://twitter.com/VAVetBenefits.
eBenefits
eBenefits is a joint VA/Department of Defense (DoD) Web portal that provides resources and self-service capabilities to service members, Veterans, and their families to apply, research, access, and manage their VA and military benefits and personal information through a secure Internet connection.
Through eBenefits Veterans can: apply for benefits, view their disability compensation claim status, access official military personnel documents (e.g., DD Form 214, Certificate of Release or Discharge from Active Duty), transfer entitlement of Post-9/11 GI Bill to eligible dependents (service members only), obtain a VA-guaranteed home loan Certificate of Eligibility, and register for and update direct deposit information for certain benefits. New features are added regularly.
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