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Jordan Fliegel - Coaching Up! Inspiring Peak Performance When It Matters Most

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Connect, engage, motivate, and inspire using top coaching techniques

Coaching Up! is about inspiring those who matter to you to achieve peak performance. Whether you are a coach, a business leader, a civic activist, a teacher, a counselor, or a parent, this book will offer you a powerful, highly effective way to connect to the people you care about and move them forward toward their best selves. In sports, coaches have developed ways of connecting with their players quickly in the heat of the battle, inspiring them to perform to their fullest potential and leave it all on the field. Interestingly, although these techniques have not been codified, great coaches have independently developed remarkably similar models. This book aligns these techniques and distills their essence into a fundamental skill set that anyone can use to connect with, support, and inspire his or her colleagues, teammates, friends, and family members. At its foundation, great coaching is based on a solid set of techniques that can be applied to all areas of life. Essentially, those skills boil down to forging authentic connections, providing genuine support, and offering concise direction.

While our everyday pressures may be less intense than those of a championship, the long-term game is even more important. Why not borrow from the best to develop the skills and abilities to win every day?

  • Inspire and motivate people to higher performance
  • Improve communication in high-stakes situations
  • Be more effective both professionally and socially
  • Getting inside the way great coaching works gives you an unparalleled glimpse at the core of inspiration. A great coach can make the difference between a mediocre player and a world champion. What would that difference look like if you could inspire every colleague in your business? Everyone who matters to you in your personal life? You can be the source of empowerment and motivation that helps the people around you reach higher, go further, and achieve more. Coaching Up! gives you the game planand shows you how to run the plays.

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    Cover design Wiley Cover image bjdlzxGetty Images Inc Copyright 2016 by - photo 1

    Cover design: Wiley
    Cover image: bjdlzx/Getty Images, Inc.

    Copyright 2016 by Jordan Lancaster Fliegel and Kathleen Landis Lancaster.
    All rights reserved.

    Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
    Published simultaneously in Canada.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions.

    Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

    For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

    Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our website at www.wiley.com.

    ISBN 978-1-119-23111-0 (cloth); ISBN 978-1-119-23119-6 (ePDF); ISBN 978-119-23113-4 (ePub)

    Dedication

    This book is for all the fathers who have steadfastly coached me up over the years: my devoted father and best friend, Dorian Fliegel; my terrific stepfather, Michael Keating; my magnificent godfather, Guido Goldman; and my unfailingly supportive honorary father, Elliot Levine; and for my beloved one and only mother, Kathleen Lancaster, who suggested to me some decades back that it might be a good idea to write things down from time to time, and who is still helping me do it.

    With all my love,
    JLF

    Praise for Coaching Up!

    Jordan Fliegel was an outstanding basketball player who became a brilliant coach and entrepreneur. He brought all three skill sets together in founding CoachUp, Inc., which is so masterfully enabling thousands of coaches and players to work together. Now he is offering all of us his original, creative, and eminently implementable ideas in this remarkable book, which will appeal to everyone who coaches or is coached in sports, business, or any other activity.

    Marc Gerson, Cofounder and Chairman of Gerson Lehrman Group, Thuzio, United Hatzalah, African Mission Healthcare Foundation, and United Rescue

    Jordan's success as an athlete and entrepreneur can be attributed to his keen understanding of the elements of effective leadershipwhether on the court or in the boardroom. Coaching Up! is a fantastic read for you if you believe in building genuine relationships with teammates, colleagues, and friendsespecially if you want to know how to provide active support and how to inspire success.

    John Harthorne, Cofounder and CEO of MassChallenge, a startup-friendly accelerator whose 835 alumni have raised $1.4 billion, generated $575 million, and created 8,500 jobs globally to date

    Jordan Fliegel's insights and guidelines, based on firsthand experience with professional athletes and top-notch coaches, apply equally well to the coaching needed by students, aspiring entrepreneurs, and executives struggling to meet the challenges of development and growth, as well as to those working to succeed on the playing field.

    Edward Roberts, Professor, MIT Sloan School of Management, Founder and Chair, MIT Entrepreneurship Center (now the Trust Center for MIT Entrepreneurship)

    Coaching Up! soars above the array of books on how to be a good coach or leader by literally practicing what it preaches. In this engagingly written book, Jordan Fliegel addresses his readers directly in a frank, first-person conversation about how inspirational leadership actually works. In doing so, he creates with us exactly the kind of connection he describes as the basis for coaching someone up, i.e., what any writer, coach, executive, or parent aspires to: an authentic and heartening relationship with his or her readers, players, colleagues, or family members.

    Adele Pressman, Child Psychiatrist; Assistant Clinical Professor of Psychiatry at Harvard Medical School; Author of Pump Prout: a Little League Novel; and the mother of two Division I athletes

    The way people work has radically changed, and as business leaders we need to evolve our approach to coaching, too. Jordan really gets this and provides actionable guidance for leaders to create the right environment for employee growth and transformation.

    Brian Halligan, Cofounder and CEO of HubSpot; Author of Inbound Marketing: Attract, Engage, and Delight Customers Online

    Employee coaching is such an important part of a successful company culture. As Coaching Up! emphasizes, guidance and transparency are more important than ever. They can be the deciding factors between a mediocre and a remarkable company.

    Dharmesh Shah, Cofounder and CTO of HubSpot; Author of Inbound Marketing: Attract, Engage, and Delight Customers Online

    In Coaching Up! Jordan Fliegel demonstrates how the best coaches build trusting relationships, focus on strengths, and give specific timely guidance for effective action. Vibrant coaching success stories and proven techniques make this book an essential read for all management and life coaches, and for everyone exercising leadership in families and organizations.

    Joan Bragar, EdD, Author of Leading for Results: Five Practices to Use in Your Personal and Professional Life

    I have always been an overachiever. Growing up in a family in which my mom and dad were married and divorced four times each and I had lived in 17 apartments by the time I was 18, with a lot of violence in the family unit, I was lucky to have sports and some great mentors to guide me toward a better future. Growing up, I did not have tools like the ones found in Coaching Up! That's the bad news. The good news is that reading Coaching Up! has given me great new tools for leadership and for life. I will use these tools to continue to drive and refocuse my energy, not only for myself, but also for the benefit of my close business, entertainment, and political associates. Congratulations, Jordan.

    Scott Brown, former U.S. Senator and Fox News Contributor

    Foreword

    I'm thrilled to be writing this foreword to Coaching Up! The fact is, I feel passionate about coaching. To me, coaching means having the ability to move people from point A to point Btaking them one step closer to maximizing who they are and becoming whoever they want to be. It's an undervalued skill in our society. People who serve as that kind of catalyst for others are truly exceptional.

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