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I dedicate this third edition to my granddaughter Simone.
I know one day she will look at this book for guidance in repairing her own appliances.
About the Author
Eric Kleinert is a professional with 40 years of experience in commercial and domestic major appliances; refrigeration; and HVAC sales, service, and installation. He has owned and operated a number of major appliance and air conditioning sales and service corporations. As an instructor for a preeminent technical college, he taught adults aspects of preventative and diagnostic services and techniques, which enhanced their ability to better evaluate products and services necessary to maintain commercial and residential climate-control systems, refrigeration, and major appliances.
Acknowledgments
I would like to convey my utmost appreciation to the following companies for their valuable contributions to this improved third edition:
BrandsMart USA
Dwyer Instruments, Inc.
Klein Tools, Inc.
National Appliance Service Technicians Certification (NASTeC)
Tecumseh Compressor Company
I would also like to thank Roger Stewart and the staff of McGraw-Hill for giving me the opportunity to write this third edition.
I would like to thank my wife, Eileen, for putting up with me while writing this book for the third time. I love you, honey.
I would like to thank my daughter, Brandi, and my son-in-law, Matt, for their support.
Introduction
I n 2009, my granddaughter, Simone was born. At the age of one she was playing with her kitchen appliance toys and wondering how they work. One day in the not-too-distant future, Simone will open this book, just like her mother did, to repair her own real appliances. The future will have more advanced and efficient appliances and air conditioners. Some examples of newer products on the market today are condenser dryers, refrigerated ovens, and hybrid electric heat pump water heaters. In the not-too-distant future, we will see more smart appliances and air conditioners that can be managed and monitored from long distances. Trained service technicians will be able to troubleshoot mechanical issues over the phone and through computers, limiting service calls and in-home visits. Maybe in the future appliance and air conditioner manufacturers will come out with appliances and air conditioners that operate on a different type of fuel other than electricity, solar, or gas. The future has endless possibilities for service technicians in the major appliance and air conditioner field.
The principles and basics will never change; only the appliance products will change for the better. New products, energy conservation, and electronics have made the industry what it is today, and it will make it even better for my granddaughters generation. All thats needed is the ability to think clearly, use hand tools, and use test meters.
I can only expose you to the knowledge thats needed for preventative, diagnostic, and service techniques in the major appliance and air conditioner industry. This will help you evaluate these products and services. If you are a homeowner, this book can help you decide if its a problem you can fix yourself or if its one thats best left for the experts. For the beginning technician, what you learn from this book will give you the keys for a rewarding service career. And for the experienced professional, this book will serve as a good resource and refresher on the latest techniques and technologies.
