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OECD and Open Society Foundations - Legal Needs Surveys and Access to Justice

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OECD and Open Society Foundations Legal Needs Surveys and Access to Justice

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Legal Needs Surveys and Access to Justice Please cite this publication as - photo 1
Legal Needs Surveys and Access to Justice
Please cite this publication as:
OECD/Open Society Foundations (2019), Legal Needs Surveys and Access to Justice , OECD Publishing, Paris, https://doi.org/10.1787/g2g9a36c-en .
Metadata, Legal and Rights
ISBN: 978-92-64-30952-4 (print) - 978-92-64-30953-1 (pdf) - 978-92-64-30954-8 (HTML) - 978-92-64-30955-5 (epub)
DOI: https://doi.org/10.1787/g2g9a36c-en
This work is published under the responsibility of the Secretary-General of the OECD. The opinions expressed and arguments employed herein do not necessarily reflect the official views of the member countries of the OECD or the Open Society Foundations.
This document, as well as any data and any map included herein, are without prejudice to the status of or sovereignty over any territory, to the delimitation of international frontiers and boundaries and to the name of any territory, city or area.
The statistical data for Israel are supplied by and under the responsibility of the relevant Israeli authorities. The use of such data by the OECD is without prejudice to the status of the Golan Heights, East Jerusalem and Israeli settlements in the West Bank under the terms of international law.
Photo credits: Cover Image courtesy of the Earth Science and Remote Sensing Unit, NASA Johnson Space Center, http://eol.jsc.nasa.gov.
Corrigenda to OECD publications may be found on line at: www.oecd.org/about/publishing/corrigenda.htm .
OECD and Open Society Foundations 2019
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Foreword

Access to justice and legal empowerment are foundational values of intrinsic importance that are also crucial for achieving inclusive and sustainable growth. Governments and civil society organisations (CSOs) alike recognise access to justice as both a fundamental right and a means of guaranteeing opportunities for all. Without it, the most vulnerable groups and people are left behind.

People and businesses regularly face legal problems; difficulties in addressing these civil and administrative issues may have significant impact on their ability to participate fully in the economy and society, as well as on their productivity, and relationships. Yet, tools and indicators to measure access to justice are under-developed. While research and measurement methodologies exist for the criminal justice sector, they are less developed in areas of civil justice.

In 2016 the Open Society Justice Initiative (the Justice Initiative) and the Organisation for Economic Cooperation and Development (OECD), under the auspices of its Public Governance Committee, joined forces to support a better understanding of justice needs and promote effective access to justice and legal empowerment. To do so, our institutions convened representatives from OECD member and partner countries from various links of the justice chain as well CSO and academic experts.

This Guide on Legal Needs Surveys and Access to Justice is a result of these efforts. The Guide brings together the experience gained through more than 55 national surveys conducted by governments and civil society organisations in more than 30 jurisdictions in the last 25 years. The approach to legal needs surveys detailed in the Guide reflects a wide array of legal traditions and political and cultural environments, as it has benefitted from measurement initiatives in Korea, Nepal, South Africa, Ukraine and other countries.

The Guide provides a framework for understanding and measuring legal needs as well as methodological guidance and model questions to capture three core components of effective access to justice:

  1. The nature and extent of unmet legal and justice needs;

  2. The impact of unmet legal and justice needs on individuals, the community and the state; and

  3. How specific models of legal assistance and dispute resolution are utilised to meet needs.

The Guide seeks to support countries in better understanding, measuring and gauging their progress in implementing people-centred legal and justice services. It is also designed to support the effective implementation of target 16.3 of the 2030 Agenda (to promote the rule of law at the national and international levels and to ensure equal access to justice for all) and the OECD Policy Framework for Policy Action on Inclusive Growth.

Finally, the Guide puts forward the concept of a legal needs-based indicator that focuses on access to civil justice. In doing so, it contributes to the work of Praia City Group on Governance Statistics (established by the United Nations Statistical Commission), whose goal is to encourage countries to produce governance statistics based on sound and documented methodologies and to address the conceptualisation, methodology and instruments needed to produce such statistics.

It is our hope that this pioneering exercise will help us improve access to justice. Understanding peoples justice experiences and needs will help countries deliver more effective public policies, not only in the area of justice and legal empowerment, but also in sectors such as health, housing, employment, education.

James Goldston Executive Director Open Society Justice Initiative Open Society - photo 2

James Goldston

Executive Director

Open Society Justice Initiative

Open Society Foundations

Marcos Bonturi Director Public Governance Directorate Organisation for Economic - photo 3

Marcos Bonturi

Director

Public Governance Directorate

Organisation for Economic Cooperation and Development

Acknowledgements

The Guide is a joint production of the Open Society Justice Initiative (the Justice Initiative) and the Organisation for Economic Cooperation and Development (OECD) under synergy work on people-focused approaches to measurement of access to justice.

The form and content benefitted from inputs provided by the OECD Public Governance Directorate under the direction of Marcos Bonturi and by the Open Society Foundations Justice Initiative under the direction of James Goldston and Zaza Namoradze. The OECD work on Equal Access to Justice is led by Tatyana Teplova, Head of Unit, Gender and Justice for Inclusiveness, OECD Public Governance Directorate; coordinated by Chlo Lelievre, Policy Analyst and; under the guidance of Martin Forst, Head of Division, Governance Reviews and Partnerships. The document also draws on the input from Marco Mira dErcole, Head of Division, Household Statistics and Progress Measurement. Numerous Justice Initiative staff contributed to the development of this Guide including David Berry, Senior Communications Officer, Matthew Burnett, Policy Officer, Sumaiya Islam, Senior Program Manager, Zaza Namoradze, Director of the Justice Initiatives Berlin Office and Robert O. Varenik, Director of Programs.

Principal authors of the Guide are Professors Pascoe Pleasence and Nigel Balmer, Co-directors of the Centre for Empirical Legal Studies, University College London, with additional content provided by Peter Chapman, Senior Policy Officer, Justice Initiative.

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