Haydn Shaw - Sticking Points

Companies need to understand how each generation behaves at work, how they want to be managed, and their needs in order to retain them and keep them engaged. Haydns book will help you unlock the value behind the generations and bring them together for the benefit of your company.

DAN SCHAWBEL, Forbes contributor and author of Me 2.0 and Promote Yourself: The New Rules for Career Success

Johnsonville Sausage has always been about the people who ensure we produce the highest-quality products. When Haydn spoke to our leaders, he got us thinking about generational differences in new ways that help us better attract and empower employees of all generations. Im glad Haydns put the insights he shared with us into a book that can help thousands of others. You need this powerful book.

RALPH C. STAYER, owner and former CEO of Johnsonville Sausage

The secret to future success lies in GQ: generational intelligence. Read this book and get smart about how to connect generations to unleash innovation and productivity.

TIM SANDERS, CEO of Net Minds and author of Today We Are Rich and Love Is the Killer App

When it comes to troubleshooting workplace issues and facilitating harmonious interactions among employees, FranklinCovey is the undisputed leader, and those who are currently managing five disparate generations need look no further than practice leader Haydn Shaw, whose book Sticking Points zeroes in on the areas like organizational structure and use of social media where communication is most likely to break down and cause a negative impact on the bottom line.

ALEXANDRA LEVIT, author of #MillennialTweet: 140 Bite-Sized Ideas for Managing the Millennials

Sticking Points contains insights and processes that do indeed work. Weve had Haydn back many times to teach our managers the tools he has put into this book. I found it so valuable and enjoyable that I invited my wife to come hear his presentation. Youll come back to this book again and again when you run into a new generational challenge. But more important, it will improve your ability to speak the language of other generations at work and in your personal life. A must-read.

JIM THYEN, former president and CEO of Kimball International, Inc.

I go all over the world speaking to organizations about leadership, and Haydn has made a slam dunk with Sticking Points. He explains why people from different generations think and act the way they do. Why does this matter? When we understand the why, we can work with people to get outstanding results as teams or individuals. Understanding the why enables leaders to celebrate differences and capitalize on the creativity and innovation of each generation. Its a must-read for leaders.

PAT WILLIAMS, cofounder of the Orlando Magic

Sticking Points provides a practical road map for sidestepping the stumbling blocks that come with a multigenerational workforce. It is a great guide for business leaders feeling the pain of managing five completely different generations. I agree with Haydn Shaw dont try to change them; lead them. This astute and entertaining book is an important one.

TAMARA ERICKSON, a McKinsey Awardwinning author and expert on organizations and the changing workforce

Five generations are challenging associations like the American Business Womens Association to rethink how they attract, retain, and engage their members that are in various stages of their lives and careers. What works for Traditionalists and Boomers doesnt necessarily work for Gen Xers and Millennials. Sticking Points is an excellent read that gives organizational leaders, teachers, and families essential tools to help them connect with every generation effectively. Our multigenerational membership loved Haydn Shaws breakout sessions, and I know you will appreciate his book.

REN STREET, executive director of National American Business Womens Association

Understanding the five generations in the workforce is critical today for maximizing customer satisfaction and team productivity. Haydn is a true guide to better understand the differences of this issue and take advantage of the opportunities! I highly recommend this book to anyone who wants a well-researched, easy-to-read, and practical guide to this important subject.

STEPHEN G. OSWALD, Chairman, President, and CEO of Ducommun, Inc.

In his book Sticking Points, Haydn Shaw presents timely advice for executives and managers struggling to understand the newest generation of employees. His insights helped us unravel this mystery and provide a path to better communication, greater productivity, and exceptional performance and will do the same for you.

MICHAEL ENGLER, PhD, Chairman/CEO of Cactus Feeders, Inc.

Dont make... generational mistakes inside and outside of your business. Let Haydn put a smile on your face as he helps you navigate through the sticking points in every facet of your company and show you how multigenerational leadership wins out.

TIMOTHY P. BAILEY, retired chief credit officer and vice chairman, TCF National Bank

Thinking about my younger teammates and teenage daughters as from another country makes me smile. And it has improved my ability to listen and understand. This book is a must-read for those who want to work with, live with, and lead other generations effectively.

JENNIFER COLOSIMO, Senior VP of FranklinCovey; coauthor with Stephen Covey of Great Work, Great Career

Haydn Shaws new book Sticking Points is definitely the right resource at the right time for twenty-first-century organizational leadership. Having experienced Haydns practical wisdom at numerous retreats, I have learned that the principles laid out in the book are widely applicable across different types of organizations. I unreservedly recommend Sticking Points as a must-read for any organizations leadership team.

ROBERT VAN ALLEN, PhD EE, cofounder of SVS Inc. and executive/program manager for the Boeing Company (retired)

Sticking Points is an excellent book, a valuable glimpse of how generational differences impact organizations. Weve brought Haydn to our staff and events weve hosted for other universities because our students and staffs span the generations. Leveraging the generational differences is critical to our success and yours. You need this book.

JUDITH FLINK, former executive director of student financial services for the University of Illinois

This generation that has grown up digital continues to bring big changes to the workplace. Sticking Points provides a practical way to turn generational tensions into team results so we dont miss the many benefits this new generation can bring. Your whole team will want to read and talk about this book.

DON TAPSCOTT, author of 16 widely read books, including Macrowikinomics: New Solutions for a Connected Planet and Grown Up Digital

Sticking Points by Haydn Shaw helps readers sort out how to get all five generations working together rather than complaining about each other. Insightful and well balanced, this book will make you smile while it explores generational myths and provides a practical process for leading every generation more effectively.

KEN BLANCHARD, coauthor of The One Minute Manager and Trust Works!

Haydns caring, sincerity, and inspirational sense of humor put him in the top one percent of speakers in the nation. Now hes going to the top as an author.