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Ina Bertrand - Media Research Methods: Audiences, Institutions, Texts

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This indispensable textbook provides student researchers with extensive guidance and methods from across the social sciences and humanities, showing them how to make informed choices and consider the many alternatives available throughout the research process. Unique in approach, the text focus on how to do media research across three key strands audiences, institutions and texts and critically assesses a wide range of methods, addressing why they are appropriate or useful in certain scenarios. Written by two experts with a wealth of experience between them in teaching research methods and skills, this excellent resource explains complex methods in a clear and accessible way, offering practical guidance on how to use different methodologies, while situating the methods in the context of critical evaluations of previously published research.
Providing a complete overview of media research methods while encouraging students to develop their own intellectual frameworks, this book is invaluable for undergraduates, postgraduates, novice and more experienced researchers of media, communication and journalism.

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Ina Bertrand and Peter Hughes Media Research Methods Audiences Institutions - photo 1
Ina Bertrand and Peter Hughes
Media Research Methods Audiences, Institutions, Texts 2nd ed. 2018
Ina Bertrand Melbourne Victoria Australia Peter Hughes Victoria Victoria - photo 2
Ina Bertrand
Melbourne, Victoria, Australia
Peter Hughes
Victoria, Victoria, Australia
ISBN 978-1-137-55215-0 e-ISBN 978-1-137-55216-7
https://doi.org/10.1057/978-1-137-55216-7
The registered company address is: The Campus, 4 Crinan Street, London, N1 9XW, United Kingdom
A catalogue record for this book is available from the British Library.A catalog record for this book is available from the Library of Congress.
The Editor(s) (if applicable) and The Author(s) 2005, 2018
All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6-10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages.
No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 610 Kirby Street, London EC1N 8TS.
Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages.
9781137552167
This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin.
First edition published 2005
This edition published 2018 by
PALGRAVE
Palgrave in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of 4 Crinan Street, London, N1 9XW.
Palgrave and Macmillan are registered trademarks in the United States, the United Kingdom, Europe and other countries.
ISBN 9781137552143 hardback
ISBN 9781137552150 paperback
This book is dedicated to all the authors and colleagues whose work has stimulated our thinking, to all those students whose intellectual curiosity has forced us to refine our research practice and to find new ways to explain our ideas, and to our families who have survived the fallout from this process.
Acknowledgements
We wish to thank the following people for their invaluable assistance in researching and writing this book. Val Forbes, Eva Fisch, and Ross Schnioffsky, humanities librarians at the Borchardt Library, La Trobe University, Melbourne, found books and provided advice and criticism in relation to library and web-based research. A number of people provided invaluable advice and criticism on different aspects of the theory or practice of research: Tony Barta, Darrel Caulley, Mary Debrett, Anna Dzenis, Alison Horbury, John Langer, Ray Lewis, David Gauntlett, John Hannon, Denise Meredyth, Emma Mesikmmen, Philipa Rothfield, Terrie Waddell, and Elizabeth Wells. In relation to archival research we are indebted to: Russell Campbell, Donna Coates, Sue Harper, Roger Horrocks, Harriett Margolis, Janet Moat, Barbara OConnor, Vincent Porter, Steve Vaughn, and Chris Watson. Graeme Bertrand, Claire Hughes, and Dinah Partridge provided support of the most practical kind as well as maintaining morale!
Contents
List of Figures xiii
Acknowledgements xiv
Part I Research on Audiences
Part II Research on Institutions
Part III Research on Texts
Glossary
Bibliography
Index
List of Figures
1.1 Process model of communication
1.2 Semiotic model of communication
1.3 Research paradigms
2.1 Constructing a search statement
PI.1 Map of the field of audience research
5.1 Quantitative data displayed in a table
5.2 Quantitative data displayed as a graph
5.3 Quantitative data displayed as percentages in a table
PIII.1 Interactions within media research
10.1 Signification of a sign
10.2 Signification of a text
10.3 Model for analysing the syntagmatic structure of literary texts (after Todorov)
The Author(s) 2018
Ina Bertrand and Peter Hughes Media Research Methods
1. Of Elephants, Definitions, and Models: The Context of Media Research
Ina Bertrand 1 and Peter Hughes 2
(1)
Melbourne, Victoria, Australia
(2)
Victoria, Victoria, Australia
Ina Bertrand (Corresponding author)
Email:
Peter Hughes (Corresponding author)
Email:
Five blind men were introduced for the first time to an elephant.
They ran their hands over it, and gave their verdict.
Ah, said the first man: An elephant is solid and flat, like a wall.
Not so, said the second man: An elephant is like the trunk of a young tree, reaching towards the heavens.
No, indeed, said the third man: An elephant is like a palm leaf, round and soft and waving in the breeze.
You are all wrong, said the fourth: An elephant is like a flexible pipe. The air moves along it with a rushing sound.
No, no, said the fifth man: An elephant is like a rope. When you pull on it the heavens open up with rain.
The lessons to be learned from this parable, which we first heard on a Pete Seeger record from the 1950s and have since come across many times in slightly different written and oral forms, are:
  • People are curious: they want to understand their world (what an elephant is).
  • They create new understandings in terms of what they already know (elephants in terms of trees or ropes).
  • They do not necessarily agree about these new understandings, even after empirical research (evidence of the senses).
  • It is unwise to jump to conclusions from incomplete data. Even if truth were possible (and not everyone agrees that it is), it is never possible to know with certainty whether you have found it.
  • Research is an inherently risky business: you might not like what you find.
  • Old stories are inherently sexist: women may have reached different conclusions.
Starting a serious text on research methods with a frivolous story also makes the point that research can be intriguing and enjoyable, a mix of dull routine with the excitement and satisfaction of exploring your world and perhaps finding new knowledge.
But it is not only curiosity that takes us to media research. A profound change is occurring in the world: there has been a shift in the developed economies from the manufacture of physical products to the production and exchange of information, a shift from an industrial society to a post-industrial society (Bell ), libraries are going online, software companies are buying the rights to the electronic dissemination of artworks. We can recognise the post-industrial economy in the dominance of Hollywood products in our lives; in the fact that some of the worlds richest men (Bill Gates, Mark Zuckerberg) made their money, not from producing cars and heavy machinery, but from lines of computer code; and from the increasing pace of convergence in the telecommunications and entertainment industries. The Trans-Pacific Trade Agreement proposed in 2015 (later called the Trans-Pacific Partnership) had a complete chapter on trade in intellectual property (Department of Foreign Affairs and Trade 2015). At the time the first edition of this book was written, Google had just become a public company, Facebook had just been launched, and the iPhone was two years away. The emergence of a new mediascape was well under way. Now Google and Facebook are major corporations and smart phones are everywhere. Interestingly, in something of a return to the older industrial economy, Elon Musk (founder of PayPal) now has a company producing electric cars (Tesla), and Google and perhaps Apple are likely to follow.
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