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Christopher Hadnagy - Social Engineering: The Art of Human Hacking

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Book:
Social Engineering: The Art of Human Hacking
Author:
Christopher Hadnagy
Publisher:
Wiley
Genre:
Books / Politics
Year:
2010
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The first book to reveal and dissect the technical aspect of many social engineering maneuvers From elicitation, pretexting, influence and manipulation all aspects of social engineering are picked apart, discussed and explained by using real world examples, personal experience and the science behind them to unraveled the mystery in social engineering. Kevin Mitnickone of the most famous social engineers in the worldpopularized the term social engineering. He explained that it is much easier to trick someone into revealing a password for a system than to exert the effort of hacking into the system. Mitnick claims that this social engineering tactic was the single-most effective method in his arsenal. This indispensable book examines a variety of maneuvers that are aimed at deceiving unsuspecting victims, while it also addresses ways to prevent social engineering threats. Examines social engineering, the science of influencing a target to perform a desired task or divulge information Arms you with invaluable information about the many methods of trickery that hackers use in order to gather information with the intent of executing identity theft, fraud, or gaining computer system access Reveals vital steps for preventing social engineering threats Social Engineering: The Art of Human Hacking does its part to prepare you against nefarious hackersnow you can do your part by putting to good use the critical information within its pages. From the Author: Defining Neuro-Linguistic Hacking (NLH) Author Chris Hadnagy NLH is a combination of the use of key parts of neuro-lingusitic programming, the functionality of microexpressions, body language, gestures and blend it all together to understand how to hack the human infrastructure. Lets take a closer at each to see how it applies. Neuro-Lingusitic Programming (NLP): NLP is a controversial approach to psychotherapy and organizational change based on a model of interpersonal communication chiefly concerned with the relationship between successful patterns of behavior and the subjective experiences underlying them and a system of alternative therapy based on this which seeks to educate people in self-awareness and effective communication, and to change their patterns of mental and emotional behavior Neuro: This points to our nervous system which we process our five senses: Visual Auditory Kinesthetic Smell Taste Linguistic: This points to how we use language and other nonverbal communication systems through which our neural representations are coded, ordered and given meaning. This can include things like: Pictures Sounds Feelings Tastes Smells Words Programming: This is our ability to discover and utilize the programs that we run in our neurological systems to achieve our specific and desired outcomes. In short, NLP is how to use the language of the mind to consistently achieve, modify and alter our specific and desired outcomes (or that of a target). Microexpressions are the involuntary muscular reactions to emotions we feel. As the brain processes emotions it causes nerves to constrict certain muscle groups in the face. Those reactions can last from 1/25th of a second to 1 second and reveal a persons true emotions. Much study has been done on microexpressions as well as what is being labeled as subtle microexpressions. A subtle microexpression is an important part of NLH training as a social engineer as many people will display subtle hints of these expressions and give you clues as to their feelings.

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Index

Numbers

7-38-55 Rule

419 scam

Abagnale, Frank Jr.

active listening, reflective responding and

aggressive approach to interrogation

Aharoni, Mati

program crashes

stamp collection

Air Force training, social incentives and

alcohol, eliciation and

alternate route

Amazon logo

anchoring

anger, microexpressions

anxiety

appearance, rapport building and

arm/hand placement

ask for what you want

assumed knowledge

assumptions in positive manipulation

assumptive questions

Asterisk

attacks

costliest

Dalai Lama

identifying

attention, holding

attractiveness

auctions, consistency

audio recording

cellular card

auditory thinkers

audits

auditor selection

goal setting

included items

authority

legal authority

organizational authority

social authority

symbols

symbols of

background checkers

BackTrack

BasKet

Dradis

Balmund, D.C., transactional model of communications

Bandiera, Oriana

Bandler, Richard

stories as direct instructions

bank accounts, Blippy

bank wire transfer, Stanley Mark Rifkin

Barankay, Iwan

Barlett, Frederic C.

baseline behavior for targets

BasKet

notes

screenshots

Bateson, Gregory

Battle for the Mind (Sargant)

beauty, success and

behavior changes in deception

Benford, Robert

Berlo, David, SMCR (Sender-Message-Channel-Receiver) model

BitDefender, password usage

black color association

Blippy

Bloomingdales purchase

blue color association

body language

Condon, William

matching

micro-movements

body posture, interrogation and

Boehm, Stephan G.

Boothman, Nicholas

brand names

Brandler, Richard, neurolinguistic programming

breathing rate

Bregler, Christoph

Bressert, Steve

brown color association

buffer, definition

buffer overflow

human

embedded commands

fuzzing

bump keys

Bump Proof BiLock

Butler, Judith

Caller ID spoofing

cameras

Campeau, Robert

Canadian CTU (Counter-Terrorism Unit), building plans

Candid Camera

carnivals, consistency and

case studies

DMV hack

importance of

Overconfident CEO

Social Security Administration hack

Theme Park Scandal

Top Secret 1

Top Secret 2

Cathie Marsh Centre for Census and Survey Information

celebrity endorsement of product

cellular card for audio recording

CeWl

CFB (Canadian Forces Base), security breach

Chebat, Jean-Charles

checks ripped up in car

Cialdini, Robert

authority and

commitment and consistency

nurse experiment

social proof

closed-ended questions

co-workers as security threat

coercion

coffee shop conversation

cognitive dissonance

color in manipulation

black

blue

brown

gold

green

orange

purple

red

white

yellow

combination approach to interrogation

comfort zones

commitment

carnivals

decisions and

game houses

gut feelings

information gathering and

communication

definition

energy and

forms

nonverbal portion

perception and

personal realities and

process

rules

questions and

rules

social engineers and

USB drive acceptance

verbal portion

communication model

channel

developing

feedback

information gathering and

message

receiver

Shannon-Weaver model

basis

problems for

SMCR (Sender-Message-Channel-Receiver) model

source

success

transactional model

communication modeling

Computer Security Institute survey

concession

contingent concessions

donation requests

installments

label concessions

negotiation and

reciprocity

conclusion, pretexting and

conditioning

marketing

Condon, William

body language

micro-movements

NLP (neurolinguistic programming)

confidential data in email

confrontation, positive

consensus

Conservative Movement

consistency

auctions

carnivals

decisions and

game houses

information gathering and

marketing

contempt, microexpressions

contingent concessions

contradictions in deception

controlling environment

conversation

education

facial expressions

greed

mastering art

natural behavior

counterterrorism, framing and

coupons as financial incentive

Covell, Michele

Craig, K.D.

Crandall, Christian

cults, manipulation and

cultural differences

gestures

reciprocity and

CUPP (Common User Passwords Profiler)

curiosity, rapport and

Dalai Lama

DarkMarket, Master Splynter

DarkReading, data breaches

Darwin, Charles, The Expression of the Emotions in Man and Animals

Davis, Harry

de Boulogne, Duchenne, smiling

deception detection

behavior changes

contradictions

hand gestures

hestitation

decision making, commitment and consistency

DeLozier, Judith

Turtles All the Way Down

denials, interrogation and

Department of Defense, interrogation and

DHS (Department of Homeland Security), elicitation

dialects, practicing

Dialects for the Stage (Machlin)

direct approach to interrogation

direct instructions, stories as

disaster victims

disgruntled employees

disgust, microexpressions

diversion

DMV hack (Mitnick)

doctors

documents, shredded

Dog Whisperer

dominant sense, discernment

donation requests

Dradis

dumpster diving pointers

Dunn, Patricia

Dunn and Bradstreet reports

economics, scarcity principle and

education, security and

egotistical approach to interrogation

Eidelman, Scott

Ekman, Paul

Emotions Revealed

FACS (Facial Action Coding System)

microexpressions

emotions

training

OSullivan, Maureen

Unmasking the Face

Wizards Project

elbow placement

electronic locks

elicitation

alcohol

appealing to ego

assumed knowledge

definition

DHS (Department of Homeland Security)

facial expressions and

false statements, deliberate

goals of

information gathering and

mutual interest

NSA (National Security Agency)

preloading and

questions

assumptive

closed-ended

leading

open-ended

pyramid approach

reasons it works

success

volunteering information

email, confidential data

embedded commands

emotional approach to interrogation

emotional attachments of target

emotions

controlling

gut feelings

influence

interferring

macroexpressions

microexpressions

anger

contempt

disgust

Ekman, Paul

fear

happiness

sadness

surprise

persuasion

targets behavior and

unversality

Emotions Revealed (Ekman)

empathy

disaster victims

insurance company

rapport and

employees

disgruntled

theft

energy, communication and

engineering, defintion

environment control

European laws, port scanners

exaggeration approach to interrogation

executive recruiters

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