Paul Falcone - Ninety-six great interview questions to ask before you hire

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title	:	96 Great Interview Questions to Ask Before You Hire
author	:	Falcone, Paul.
publisher	:	AMACOM Books
isbn10 | asin	:	081447909X
print isbn13	:	9780814479094
ebook isbn13	:	9780585000459
language	:	English
subject	Employment interviewing.
publication date	:	1996
lcc	:	HF5549.5.I6F35 1996eb
ddc	:	658.3/1124
subject	:	Employment interviewing.

Page i 96 GREAT INTERVIEW QUESTIONS TO ASK BEFORE YOU HIRE PAUL FALCONE

Page ii This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Falcone, Paul. 96 great interview questions to ask before you hire / Paul Falcone. p. cm. ISBN 0-8144-7909-X 1. Employment interviewing. I. Title. HF5549.5.16F35 1996 658.3'1124dc20 96-9096 CIP 1997 Paul Falcone All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6

Page iii Contents Dedication and Acknowledgments v Introduction: The Parable vii Part I: Interview Questions to Identify High-Performance Candidates 1 One: For Openers: Five Traditional Interview Questions and Their Interpretations 3 Two: Achievement-Anchored Questions: Measuring Individuals' Awareness of Their Accomplishments 12 Three: Holistic Interview Queries: Challenging Candidates to Assess Themselves 21 Four: Questions About Career Stability 30 Five: Searching for Patterns of Progression Through the Ranks 41 Six: Likability Equals Compatibility: Matching Candidates' Personalities to Your Organization's Corporate Culture 51 Seven: The College Campus Recruit 63 Eight: Profiling Secretaries and Administrative Support Staff: The People Who Really Make Your Organization Work! 73 Nine: The Sales Interview: Differentiating Among Top Producers, Rebel Producers, and Those Who Struggle to the Minimums 82 Ten: Senior Management Evaluations: Leaders, Mentors, and Effective Decision Makers 99 Eleven: Pressure Cooker Interview Questions: Assessing Grace Under Fire 109

Page iv Twelve: Generic Interview Questions Known to Challenge Candidates in the Final Rounds of Hire 118 Part II: Selecting Candidates and Making the Offer 129 Thirteen: Reference-Checking Scenarios: Administrative Support Staff 131 Fourteen: Reference-Checking Scenarios: Professional/ Technical Candidates 141 Fifteen: Reference-Checking Scenarios: Senior Management Candidates 152 Sixteen: Preempting the Counteroffer: Steering Candidates Clear of Temptation 165 Seventeen: Making the Offer and Closing the Deal: Questions to Ensure That Candidates Accept Your Job Offers 174 Part III: Key Interviewing and Reference-Checking Issues 187 Eighteen: Staying Within the Law: Interview Questions to Avoid at All Costs! 189 Nineteen: Telephone Screening Interviews: Formats and Follow-Ups for Swift Information Gathering 195 Twenty: Getting Real Information From Reference Checks

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