Suzi McAlpine - Beyond burnout : how to spot it, stop it and stamp it out
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Are you feeling exhausted, depleted and deflated at work? Could you, or someone you lead, be on the brink of burnout?
Burnout is on the rise, and its costing us. Beyond the personal costs to wellbeing, organisations face costs in lost productivity, engagement and performance, and there are national costs when it comes to healthcare services and the economy.
Drawing on her own first-hand experience, brand new research and countless similar scenarios she has seen in her role as an executive coach, Suzi McAlpine has written this book to help create environments and organisational cultures that reduce the occurrence of burnout.
As well as actionable tools and practical tips for individuals, leaders and businesses of all sizes, this book includes clear information on how to recognise the signs of burnout, and how to treat it.
For Dad, who always told me to stop and smell the roses
My mental health journey has been ongoing for many years and during that time I have discovered that the most important aspect when we talk about it is the ability to change the dialogue and to normalise discussion of mental health. I have found that often, mental health is seen as a topic that is not to be mentioned in polite company or in our organisations. I have spent much of my time over these many years bringing the topic of mental health into the light, not only by talking about my own journey, but hopefully, by also making it easier for others to talk about theirs.
The topic of burnout is, I believe, a really good way to get through to people about mental health in a normalised manner encouraging them to consider what is going on both in their lives and the lives of others. From a business perspective, burnout is now becoming a common issue that organisations and managers need to think about in order to ensure that they can assist with their peoples wellbeing and mental health.
When its extreme, burnout means you cannot work anymore. This can lead to extended periods away from the workforce. But unfortunately, there are also many people who are working in a suboptimal manner because of the effects of burnout. This is much more difficult to see and then be able to intervene.
We need to focus on making earlier interventions. We need to make sure that we put a fence around the top of the cliff and in the long run, get to the point the ambulance at the bottom is no longer required. That change, while simple to say, is much harder in practice to do. So when I come across others like Suzi, who have found ways to help this happen, I want to take the time to engage, as this change is so important to me.
What I really liked about this book is the many practical and pragmatic tips that will increase our businesses and managers ability to put simple actions into place that will help their people avoid burnout in the workplace. As well as considering burnout from a business perspective and what leaders can do, this book also offers the same practical advice to individuals themselves, again in a simple and understandable manner.
In what is an increasingly complex world, there is a clear need to raise awareness of the importance of mental health. This includes building a greater understanding of burnout. It also means learning and applying the tips and techniques that the business, the manager or you can use to make sure that burnout in the workplace can effectively be avoided. This book provides the tools to help people to build that fence at the top of the cliff and this is what I am so excited about. It is work like this that increases my faith that mental health can become an everyday topic of conversation with no stigma attached.
So, I would like to congratulate Suzi on her important focus on burnout in the workplace and I know that by encouraging people to talk about this topic, she is greatly assisting my drive to normalise the discussion of mental health. If we can start by acknowledging burnout as a common issue for many individuals, then it is the first step in providing a happier, healthier workplace.
Sir John Kirwan
November 2020
This was not the book I intended to write. My first book idea was on a very different topic, relating to leadership. It led me to spend a truckload of time and money researching and writing, culminating in a research trip to New York and the American Midwest to interview several world experts on said leadership topic.
The whole trip was a train wreck.
In the weeks and months leading up to it, I had felt a gnawing sense that although this was a great idea for a book that most definitely needed to be written, I might not be the right person to write it. But I pushed my intuition down and ploughed on. I was aware of the time and energy Id already invested. Sunk costs can be applied to book writing as much as anything else, as it happens.
Although I think I knew deep down that this was not my story, nor the right book for me to write, as it was outside my area of expertise, I consciously had this epiphany in a hotel room in New York. I had just stepped out of the shower hair dripping and was sitting on the end of my bed in a hotel bathrobe, 10,000 miles away from my home in New Zealand. In that moment, I realised I had let my head and some innate desire to prove myself overtake what I knew to be true. I had not listened to or trusted my inner voice.
It was not an enjoyable epiphany. I limped home with a humiliating hole in my wallet, my ego and my book-writing vision.
But this failure, this book topic misstep, was actually an important detour in the right direction that ultimately led me here and to writing this book. And this is most definitely the book that was mine to write. I have experienced burnout myself. And throughout my career in executive search and latterly as an executive coach, Ive had a front row seat to many executives experiences of burnout.
The more I researched burnout, the more I saw what a growing problem its becoming across industries, professions and organisational hierarchies. And the more steps I took on this burnout book journey, the more people wanted to tell me their stories of burnout, too. I realised that its far more widespread than we would like to think. As I explored further, I soon began to come to grips with the fact that leaders and organisations can (and do) play a significant role in whether or not their employees experience burnout.
Writing this book has been personally confronting at times. Id like to say that burnout is something I suffered from once, learnt from, then put to bed. But looking back, I see that my experience has been something of a repetitive dance with burnout. I can think of at least two times in my career when I was, in hindsight, in the quagmire that is burnout, even if I didnt recognise it as that at the time.
There are lots of books about burnout, but almost all of them are geared exclusively towards the person suffering from it. They cover what to do to avoid it, what to do if youre suffering from it, and how to recover from it. At first, this annoyed the heck out of me, and I wasnt sure why. Yet the more I looked into this topic, the more I began to realise why I found this frustrating.
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