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Bradley H. Patterson - To Serve the President: Continuity and Innovation in the White House Staff

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Bradley H. Patterson To Serve the President: Continuity and Innovation in the White House Staff
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To Serve the President: Continuity and Innovation in the White House Staff: summary, description and annotation

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Nobody knows more about the duties, the difficulties, and the strategies of staffing and working in the White House than Brad Patterson. In To Serve the President, Patterson combines insider access, decades of Washington experience, and an inimitable style to open a window onto closely guarded Oval Office turf. The fascinating and entertaining result is the most complete look ever at the White House and the people that make it work.

Patterson describes what he considers to be the whole White House staff, a larger and more inclusive picture than the one painted by most analysts. In addition to nearly one hundred policy offices, he draws the curtain back from less visible components such as the Executive Residence staff, Air Force One and Marine One, the First Ladys staff, Camp David, and many others135 separate offices in all, pulling together under often stressful and intense conditions.

This authoritative and readable account lays out the organizational structure of the full White House and fills it out the outline with details both large and small. Who are these people? What exactly do they do? And what role do they play in running the nation? Another exciting feature of To Serve the President is Pattersons revelation of the total size and total cost of the contemporary White Houseinformation that simply is not available anywhere else.

This is not a kiss-and-tell tale or an incendiary expos. Brad Patterson is an accomplished public administrator with an intimate knowledge of how the White House really works, and he brings to this book a refreshingly positive view of government and public service not currently in vogue. The U.S. government is not a monolith, or a machine, or a shadowy cabal; above all, it is people, human beings doing the best they can, under challenging conditions, to produce a better life for their fellow citizens. While there are bad apples in every bunch, the vast majority of these people ply their trades honestly and earnestly, often in complete anonymity and for modest compensation. This book illuminates their roles, celebrates their service, and paints an eye-opening picture of how things really work on Pennsylvania Avenue.

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TO SERVE
the PRESIDENT
CONTINUITYandINNOVATION
in theWHITE HOUSE STAFF
BRADLEY H. PATTERSON
BROOKINGS INSTITUTION PRESS
Washington, D.C.
ABOUT BROOKINGS
The Brookings Institution is a private nonprofit organization devoted to research, education, and publication on important issues of domestic and foreign policy. Its principal purpose is to bring the highest quality independent research and analysis to bear on current and emerging policy problems. Interpretations or conclusions in Brookings publications should be understood to be solely those of the authors.
Copyright 2008
THE BROOKINGS INSTITUTION
1775 Massachusetts Avenue, N.W., Washington, D.C. 20036
www.brookings.edu
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means without permission in writing from the Brookings Institution Press.
Library of Congress Cataloging-in-Publication data
Patterson, Bradley H. (Bradley Hawkes), 1921
To serve the President : continuity and innovation in the White House staff / Bradley H. Patterson.
p. cm.
Includes bibliographical references and index.
Summary: Opens a window onto the closely guarded Oval Office turf: the operations, offices, and people of the complete White House team. Describes its organizational structure, recent innovations made in the face of changing events, what people do, while revealing the total size and cost of the contemporary White House teamProvided by publisher.
ISBN 978-0-8157-6954-5 (cloth : alk. paper)
1. PresidentsUnited StatesStaff. I. Title.
JK552.P368 2008
352.23'70973dc22
2008027114
9 8 7 6 5 4 3 2 1
The paper used in this publication meets minimum requirements of the American National Standard for Information SciencesPermanence of Paper for Printed Library Materials: ANSI Z39.48-1992.
Typeset in Minion
Composition by Cynthia Stock
Silver Spring, Maryland
Printed by R. R. Donnelley
Harrisonburg, Virginia
This book is dedicated to all those who,
serving the president,
serve the presidency.
Acknowledgments
While this book has one father, it has many godparents. Authors of previous books are cited in this text; this work owes much to them and is itself but one more link in a chain of continuing research on the American presidency.
Some 100 men and women, interviewed over the course of two years, were indispensable progenitors. Most were serving in the White House and made time for meeting with the author in the midst of crushing workloads; some had finished their period of service there only a few weeks or months earlier. A few were interviewed in situ, as for example the presidential pilot, on Air Force One itself. Almost all opened their doors with especial friendliness because, they said, of the help they had found in the author's book of 2000published when they were first joining the White House staff.
The author cannot adequately express his debt to these public servants who shared their unmatchable experiences and unique memories with him. Many of the interviewees reviewed entire chapters, helping to guarantee accuracy and balance at a time when some writing about the White House has been overdramaticeven fanciful.
He is especially appreciative of the early support he received from chiefs of staff Andrew Card and Joshua Bolten and from deputy assistant to the president Linda Gambatesa. He much appreciates the guidance and assistance from White House executive clerk Timothy Saunders, presidential scholar Martha Kumar, journalist Alexis Simendinger, and National Park Service White House Liaison director Ann Smith.
As his research progressed, the author has become very much impressed with the innovations that the Bush administration has been making in the physical plant of the White House complex. The author is grateful indeed to have been accorded personal tours of the new White House Situation Room, the new Brady Press Briefing Room, the remodeled White House Visitor Center, and the history-revealing reconstruction in the Eisenhower Executive Office Building.
The author commends the professional skill and personal enthusiasm of transcriber Rita Hodge of HBR, Inc., and of Patty Hill, who designed the organizational charts. He is thankful for the support of the Brookings Institution Press: director Robert Faherty, acquisitions editor Chris Kelaher, copy editor Martha Gottron, as well as production manager Larry Converse, managing editor Janet Walker, and art coordinator Susan Woollen.
Like most of the author's undertakings, this book was a family enterprise. Daughter Dawn Capron, son-in-law Jim Capron, sons Bruce, Glenn, and Brian Patterson, grandson Nick Patterson, and granddaughter Kelli Phillips all either aided in the research or gave the computer the instructions that the author by himself could never master. Chief reviewer and tough critic, an experienced public administrator in her own right, and a full and energetic partner in this adventureas in sixty-five years of marriagewas Shirley D. Patterson.
In the end the buck stops with the author; if there are mistakes, they are his. The views here are his as well, their roots growing out of fourteen years of White House service, 195461 and 196976, and from another thirty-one years of close observation of the work of the White House staff. The tone of these words stems from a deep respect for a place very few have known firsthand.
Introduction
Why a factual book about the White House staff?
Because the 135 offices of the contemporary White House staff constitute the administrative center of the executive branch of our American government. There are booksmany booksabout the presidency, about presidential power, and about individual presidents, but it is the men and women on the president's personal staff who first channel that power, shape it, focus it, and, on the president's instructions, help him wield it. These 135 offices are the primary units of support for the president as he exercises executive leadership.
To most Americans the White House staff and its work are nearly unknownlargely because it is usually in the president's interest to have staffers stay behind the scenes. A few senior staff members are in the public eye, but the vast majority of White House staffers do their indispensable work completely out of sight. Yet despite being curtained off from public view, staff members are public servants; in helping the nation's foremost officeholder, they do the public's business. The public thus deserves an account of why the modern staff is there, how it is organized, and what individual staff members actually do. Scandalmongering and kiss-and-tell chronicles do not meet that need.
The Surprising Unknowns
The curtain that screens most of the staff from public visibility is thick with unexpected contrasts, false stereotypes, and even paradoxes. For example:
The Constitution includes not a word about the White House staff, and they are barely mentioned in statute. Staff members have zero legal authority in their own right, yet 100 percent of presidential authority passes through their hands.
A president or a presidential candidate typically promises that he will have only a small White House staff and will rely predominantly on the cabinet officers for policy guidance. These pledges, if made, are rarely kept.
A president's next inclination is to emphasize how few staff associates he has, when in fact they are numerous. Veterans of past administrations typically look at the current staff and cluck disapprovingly: We did it with a third of that number. Stung by this criticism, sitting presidents try even harder to mask the size of their personal team or make a show (as did President Bill Clinton) of cutting it back by some fixed percentage.
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