Sarah Wright - Friends and Enemies in Organizations: A Work Psychology Perspective

Friends and Enemies in Organizations

A Work Psychology Perspective

Edited by

Rachel L. Morrison

and

Sarah L. Wright

Selection and editorial content Rachel Morrison and Sarah Wright 2009 Individual chapters contributors 2009

Cover image by Rachel Morrison with thanks to Mark Morrison (editing and design) and Tania Ang (model)

All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission.

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First published 2009 by
PALGRAVE MACMILLAN

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ISBN-13: 978-0-230-53876-4 hardback

This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin.

A catalogue record for this book is available from the British Library.

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10 9 8 7 6 5 4 3 2 1
18 17 16 15 14 13 12 11 10 09

Printed and bound in Great Britain by
CPI Antony Rowe, Chippenham and Eastbourne

To Thomas (Sarahs son) and Olive (Rachels daughter),
both of whom were conceived after, but born before, this book.

Rachel Morrison Ph.D. runs the Organizational Behaviour programme within the Faculty of Business at AUT University (NZ). She has published articles in a variety of academic Management and Psychology journals. Dr Morrisons research interests include gender and equity issues in the workplace, social identity, relationships in the workplace, work-life balance and friendship formation.

Sarah Wright Ph.D. is a lecturer in Organisational Development and Leadership at the University of Canterbury, New Zealand. She teaches courses on organizational behaviour and diversity on organizations. Her research interests include social relationships in the workplace, loneliness, emotions in organizations, employee selection, assessment and validation, emotional climate in organizations, and employee retention. Sarah is currently working on a longitudinal project on employee retention with a Government organization and has an ongoing research programme looking into loneliness at work. Prior to her current academic role, Sarah worked as an organizational psychologist for international and local management consulting firms.

Helena Cooper-Thomas Ph.D. lectures at the University of Auckland in Industrial, Work and Organizational Psychology; in particular organizational socialization, person-organization fit, psychological contract, and performance competencies. Her research interests are in Industrial Work and Organizational Psychology, in particular organizational socialization, person-organization fit, psychological contract, and performance competencies.

Terry Nolan Ph.D. is a senior lecturer at AUT University, New Zealand. He currently teaches Information Systems within the Business School at Auckland University of Technology. His research reflects an interdisciplinary approach to the study of management, organizations and society. He is interested in the effects of power and influence upon discourse, human and business relationships, and information systems.

Wendelin Kpers Ph.D. is affiliated with the Department of Management and International Business at Massey University, Auckland, New Zealand. He is a member of the Integral Leadership Reviews Integral Leadership Council and is its Bureau Chief for New Zealand. His publications in peer reviewed journals tend to focus on integral leadership and/or phenomenology.

Patricia M. Sias Ph.D. is Professor of Communication in the Edward R. Murrow College of Communication at Washington State University. Her research centres on workplace relationships. She has published articles in and served on the editorial boards of a variety of academic journals including Communication Monographs, Human Communication Research, Management Communication Quarterly, Western Journal of Communication, Communication Quarterly, and Journal of Applied Communication Research. She has won numerous awards for her research including the W. Charles Redding Outstanding Dissertation in Organizational Communication Award from the International Communication Association, several Top Paper awards from the National Communication Association, and the Distinguished Faculty Achievement Award from the Washington State University College of Liberal Arts.

Erin B. Gallagher M.A. is a Doctoral Candidate in the Edward R. Murrow College of Communication at Washington State University. Her research focuses on organizational socialization processes. She has published in the Western Journal of Communication.

Karin Sanders Ph.D. is the Head of the Organizational Psychology and Human Resource Development Department at the University of Twente. Her main research interests include the effects of Human Resource Management on attitudes and behaviours, in terms of cooperative behaviour, commitment, knowledge sharing and absenteeism of employees within teams. She is particularly interested in the effects of alignment between line managers and HRM/HRD managers on organizational climate.

Barbara Winstead Ph.D. is a professor at Old Dominion University. Her research focuses on relationships, gender, and individuals who are HIV+. She is particularly interested in how gender influences relationships, how relationships influence coping, and how relationships influence individual health and safety behaviours (e.g., medical adherence and condom use). She is also interested in how individuals cope with multiple roles.

Valerie Morganson M.S. is a student in the Industrial and Organizational Psychology Doctoral Program at Old Dominion University. Her research focuses on gender issues in career development and workplace interventions to promote work-life balance.

Janie Harden Fritz Ph.D. conducts research on communication in problematic workplace relationships, organizational communication ethics, and communication pedagogy. She has published in numerous communication journals, is co-editor of Problematic Relationships in the Workplace (Peter Lang), and is the current 2nd vice-president of the Eastern Communication Association. Dr Fritz is an Associate Professor in the Department of Communication and Rhetorical Studies, McAnulty College and Graduate School of Liberal Arts at Duquesne University. She specializes in interpersonal and intercultural communication.