William Wresch - Disconnected: haves and have-nots in the information age
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Disconnected: haves and have-nots in the information age
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In the Information Age, information is power. Who produces all that information, how does it move around, who uses it, to what ends, and under what constraints? Who gets that power? And what happens to the people who have no access to it ?Disconnected begins with a striking vignette of two men: One is the thriving manager of a company selling personal computers and computer services.
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Disconnected : Haves and Have-nots in the Information Age
author
:
Wresch, William.
publisher
:
Rutgers University Press
isbn10 | asin
:
0813523699
print isbn13
:
9780813523699
ebook isbn13
:
9780585020259
language
:
English
subject
Information technology, Information technology--Social aspects, Information society.
publication date
:
1996
lcc
:
T58.5.W74 1996eb
ddc
:
306.4/2
subject
:
Information technology, Information technology--Social aspects, Information society.
Disconnected
Disconnected
Haves and Have-Nots in the Information Age
WILLIAM WRESCH
RUTGERS UNIVERSITY PRESS New Brunswick, New Jersey
Library of Congress Cataloging-in-Publication Data
Wresch, William, 1947 Disconnected: haves and have-nots in the information age / William B. Wresch. p. cm. Includes bibliographical references and index. ISBN 0-8135-2369-9 (alk. paper). - ISBN 0-8135-2370-2 (pbk.: alk. paper) 1. Information technology. 2. Information technology-Social aspects. 3. Information society. I. Title. T58.5.W74 1996 306.4'2-dc20 96-22375 CIP
British Cataloging-in-Publication information available
Copyright 1996 by William Wresch All rights reserved No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, or by any information storage and retrieval system, without written permission from the publisher. Please contact Rutgers University Press, Livingston Campus, Bldg. 4161, P.O. Box 5062, New Brunswick, New Jersey 08903. The only exception to this prohibition is "fair use" as defined by U.S.copyright law.
Manufactured in the United States of America
Dedicated to David Lush, a journalist whose integrity, courage, and effort is an example to all of us
Page vii
Contents
Preface
ix
Information Rich, Information Poor
1
Part I - Problems at the Source
Chapter 1 - World Media
23
Chapter 2 - Personal Information
42
Chapter 3 - Organizational Information
59
Chapter 4 - Professional Information
79
Chapter 5 - Commercial Information
92
Part II - Transmission Problems
Chapter 6 - Information Exiles
113
Chapter 7 - Tyranny
137
Chapter 8 - Information Criminals
157
Part III - Reception Problems
Chapter 9 - World Education
175
Chapter 10 - Psychology
197
Chapter 11 - Noise
213
Part IV - Solutions
Chapter 12 - Reasons for Hope
231
References
249
Index
259
Page ix
Preface
There's an old joke about a farmer who can't get a mule to budge. No matter what he tries, the mule just won't move. Finally, another farmer walks up, surveys the situation, and offers to solve the problem. He reaches into the back of a wagon, pulls out a two-by-four, and hits the mule hard on the side of the head. The mule immediately begins following orders. The man with the two-by-four turns to the mule's owner and says, "A mule will do anything you want, but first you have to get his attention."
This book is the result of my being hit by a two-by-four. It shouldn't have been necessary to get my attention. My Ph.D. dissertation was on human information processing. I head a university Computer Information Systems program. I have directed Total Quality Management teams and preached the importance of information gathering. I sat through meetings of a Governor's Task Force in Accountability and saw the continued need for information in the public sector. I have spent the last two decades as a living, breathing citizen of the information age, but I just wasn't seeing it.
I got my two-by-four in Africa. The U.S. government sponsors the Fulbright Exchange Program, which goes back fifty years to the effort after the Second World War to help rebuild European universities. The program worked, and we have been sending American professors all over the world ever since (we also bring lots of professors and graduate students here). I was selected to teach for a year in the Computer Science Department of the newly established University of Namibia. My family and I arrived in Windhoek, Namibia, in September 1993.
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