Mosley - The crowdsourced performance review : how to use the power of social recognition to transform employee performance

Praise for The Crowdsourced Performance Review

Eric Mosley revamps employee performance management in The Crowdsourced Performance Review . His book describes the importance of employee passion and happiness as the best measurement for success.

Tony Hsieh, NY Times bestselling author of
Delivering Happiness and CEO of Zappos.com, Inc.

Erics book is a provocative portrait of corporate problem solving. With an engaging, fresh view of employee performance, he gives HR executives a new way to rethink appraisals. Crowdsourcing recognition is the innovation for performance management that weve been waiting for.

Hayagreeva Rao, Atholl McBean Professor of
Organizational Behavior and Human Resources,
Graduate School of Business, Stanford University

Eric and Globoforce have once again demonstrated why recognition is critical for todays workforce. At Symantec, we have seen firsthand how a global recognition program can unify culture and increase employee engagement. Social recognition has not only impacted our business in a positive way, its also made HR more strategic in how we approach our most important asset, our people.

Jennifer Reimert, Vice President of Total Rewards,
Symantec Corporation

Crowdsourcing feedback really is an idea whose time has come. Eric clearly has a very good take on what it is to recognize people, what it is to help them to do a better job, and to use recognition to really drive higher performance in the workforce. It is a great book if you want to know how to use performance management and recognition to get more out of your workers. I would recommend it to anyone.

John Hollon, Vice President for Editorial,
TLNT.com and ERE Media

Eric Mosley and Globoforce have identified a significant trend impacting the future of employee performance and rewards and its called social recognition. Its something Ive seen for myself: recognition, when done well, has a profound impact on employee engagement and retention, which in turn drives business results. Erics book is a must read for any HR leader who is seeking to capitalize on the next big transformation in employee engagement and rewards.

Tom McMullen, Reward Practice Leader,
Hay Group North America

Social recognition is an important new way to extend employee feedback well beyond the traditional manager-driven appraisal process. Erics book can help readers understand the principles of social recognition and the emerging role it plays in continuous performance management.

Josh Bersin, Principal and Founder, Bersin by
Deloitte, Deloitte Consulting LLP

Dont be left behind. Read this book to find the power within the crowd to make performance management social, strategic, and meaningful. This book cuts through the performance management noise to delineate the key signal: social recognition.

David Zinger, Global Engagement Expert and
Founder of the Employee Engagement Network

This book is a great way of thinking about a solution to a problem in talent management today. Eric is providing a new, innovative way to think about performance reviews, to think about collaboration between employees and employers. Hes giving a new way to think about the workforce.

Madeline Laurano, Research Director of Human
Capital Management, Aberdeen

Crowdsourced feedback is a new trend that HR managers and business leaders need to be thinking about. Erics book gives managers and leaders some real ideas and insights about how they can drive recognition in their workplace; specifically, with performance reviews.

Jessica Miller-Merrell, Chief Founder,
Blogging4jobs and CEO of Xceptional HR

This book is an excellent tool for the modern day human resources professional. It provides a framework to help HR professionals understand how social recognition can have bottom line results and also how to link it to performance management. The Crowdsourced Performance Review is very provocative and would be helpful for any HR professional to read.

Laurie Ruettimann, Human Resources
Consultant and Founder of Cynical Girl blog

Copyright 2013 by Globoforce Limited. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

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For Carol, Caoimhe, Conor, Alex, and Niamh

CONTENTS

ACKNOWLEDGMENTS

A book such as this is a collaborative project built on the talents of many people. I will start by giving enormous thanks to Doug Hardy. Doug comes to a project like this with a blank page, and then proceeds to fill it with insights, creativity, patience, and hard work. Doug and I set ourselves an ambitious schedule and could not have achieved our relentless pace without the guidance and drive of Kevin Mullins.

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