Practical Guide to Leveraging the Power of Algorithms, Data Science, Data Mining, Statistics, Big Data, and Predictive Analysis to Improve Business, Work, and Life
This book is copyright (c) 2017 by Arthur Zhang. All rights are reserved. This book may not be duplicated or copied, either in whole or in part, via any means including any electronic form of duplication such as recording or transcription. The contents of this book may not be transmitted, stored in any retrieval system, or copied in any other manner regardless of whether use is public or private without express prior permission of the publisher.
This book provides information only. The author does not offer any specific advice, including medical advice, nor does the author suggest the reader or any other person engage in any particular course of conduct in any specific situation. This book is not intended to be used as a substitute for any professional advice, medical or of any other variety. The reader accepts sole responsibility for how he or she uses the information contained in this book. Under no circumstances will the publisher or the author be held liable for damages of any kind arising either directly or indirectly from any information contained in this book.
Introduction
How do you define the success of a company? It could be by the number of employees or level of employee satisfaction. Perhaps the size of the customer base is a measure of success or the annual sales numbers. How does management play a role in the operational success of the business? How critical is it to have a data scientist to help determine whats important? Is fiscal responsibility a factor of success? To determine what makes a business successful, it is important to have the necessary data about these various factors.
If you want to find out how employees contribute to your success, you will need a headcount of all the staff members to determine the value they contribute to business growth. On the other hand, you will need a bank of information about customers and their transactions to understand how they contribute to your success.
Data is important because you need information about certain aspects of your business to determine the state of that aspect and how it affects overall business operations. For example, if you dont keep track of how many units you sell per month, there is no way to determine how well your business is doing. There are many other kinds of data that are important in determining business success that will be discussed throughout this book.
Collecting the data isnt enough, though. The data needs to be analyzed and applied to be useful. If losing a customer isnt important to you, or you feel it isnt critical to your business, then theres no need to analyze data. However, a continual lack of appreciation for customer numbers can impact the ability of your business to grow because the number of competitors who do focus on customer satisfaction is growing. This is where predictive analytics becomes important and how you employ this data will distinguish your business from competitors. Predictive analytics can create strategic opportunities for you in the business market, giving you an edge over the competition.
The first chapter will discuss how data is important in business and how it can increase efficiency in business operations. The subsequent chapters will outline the steps and methods involved in analyzing business data. You will gain a perspective on techniques for predictive analytics and how it can be applied to various fields from medicine to marketing and operations to finance.
You will also be presented with ways that big data analysis can be applied to gaming and retail industries as well as the public sector. Big data analysis can benefit private businesses and public institutions such as hospitals and law enforcement, as well as increase revenue for companies to create a healthier climate within cities.
One section will focus on descriptive analysis as the most basic form of data analysis and how it is necessary to all other forms of analysis like predictive analysis because without examining available data you cant make predictions. Descriptive analysis will provide the basis for predictive and inferential analysis. The fields of data analysis and predictive analytics are vast and complex, having so many sub-branches that add to the complexity of understanding business success. One branch, prescriptive analysis, will be covered briefly within the pages of this book.
The bare necessities of the fields of analytics will be covered as you read on. This method is being employed by a variety of industries to find trends and determine what will happen in the future and how to prevent or encourage certain events or activities. The information contained in this book will help you to manage data and apply predictive analytics to your business to maximize your success.
Chapter 1: Why Data is Important to Your Business
Have you ever been fascinated with ancient languages, perhaps those now known as dead languages? The complexity of these languages can be mesmerizing, and the best part about them is the extent to which ancient peoples went to preserve them. They used very monotonous methods to preserve texts that are anywhere from a few hundred years old to some that are several thousands of years old. Scribes would copy these texts several times to ensure they were preserved, a process that could take years.
Using ink made from burned wood, water, and oil they copied the text to papyrus paper. Some used tools to chisel the text into pottery or stone. While these processes were tedious and probably mind-numbing, the people of the time determined this information was so valuable and worth preserving that certain members of a society dedicated their entire lives to copying the information. What is the commonality between dead languages and business analytics?
The answer is data. Data is everywhere and flows through every channel of our lives. Think about social media platforms and how they help shape the marketing landscape for companies. Social media can provide companies with analytics that help them measure how successful or unsuccessful company content may be. Many platforms provide this data for free, yet there are other platforms that charge high prices to provide a company with high-quality data about what does or doesnt work on their website.
When it comes to business, product and market data can provide an edge over the competition. That makes this data worth its weight in gold. Important data can include weather, trends, customer tendencies, historical events, outliers, products, and anything else relevant to an aspect of business. What is different about today is how data can be stored. It no longer has to be hand-copied to papyrus or chiseled into stone. It is an automatic process that requires very little human involvement and can be done on a massive scale.
Sensors are connected to todays modern scribes. This is the Internet of Things. Most of todays devices are connected, constantly collecting, recording, and transmitting usage and performance data. Sensors collect environmental data. Cities are connected to record data relevant to traffic and infrastructure information to ensure they are operating efficiently. Delivery vehicles are connected to monitor their location and functionality, and if mechanical problems arise they can usually be addressed early. Buildings and homes are connected to monitor energy usage and costs. Manufacturing facilities are connected in ways that allow automatic communication of critical data sets. This is the present and the future state of things.
The fact that data is important isnt a new concept, but the way in which we collect the data is. We no longer need scribes; they have been replaced with microprocessors. The ways to collect data, as well as the types of data to be collected, is an ever-changing field itself. To be ahead of the game when it comes to business, youve got to be up-to-date about how you collect and use data. The product or service provided can establish a company in the market, but data will play the critical role in sustaining the success of the business.