Donna Deeprose - How to Recognize and Reward Employees (Worksmart Series)

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Page i How to Recognize & Reward Employees

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title	:	How to Recognize & Reward Employees WorkSmart Series
author	:	Deeprose, Donna.
publisher	:	AMACOM Books
isbn10 | asin	:	0814478328
print isbn13	:	9780814478325
ebook isbn13	:	9780585040189
language	:	English
subject	Incentives in industry, Employee motivation.
publication date	:	1994
lcc	:	HF5549.5.I5D43 1994eb
ddc	:	658.3/142
subject	:	Incentives in industry, Employee motivation.

Page ii The WorkSmart Series The Basics of Business Writing Commonsense Time Management Effective Employee Orientation Essentials of Total Quality Management Goal Setting Great Customer Service on the Telephone How to Become a Skillful Interviewer Gow to Speak and Listen Effectively The Power of Self-Esteem Productive Performance Appraisals Resolving Conflicts on the Job The Successful New Manager Successful Team Building

Page iii How to Recognize & Reward Employees Donna Deeprose The WorkSmart Series New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

Page iv This book is available at a special discount when ordered in bulk quantities, For information, contact Special Sales Department, AMACOM, a division of American Management Associaiton, 1601 Broadway, New York, NY 10019 This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Deeprose, Donna. How to recognize & reward employees / Donna Deeprose. p. cm. (The WorkSmart series) ISBN 0-8144-7832-8 1. Incentives in industry. 2. Employee motivation. I. Title. II. Title: How to recognize and reward employees. III. Series. HF5549.6.15D43 1994 658.3'142dc2094-25065 CIP 1994 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number: 10 9 8

Page v Contents Preface vii Part I. Three Reasons to Recognize & Reward Employees Equity: A Fair Day's Work for a Fair Day's What? 3 Motivation: Incentives to Maintain and Improve Performance 11 Clarification: What's Really Important to the Company? 18 Part II. Ten Guidelines for Recognizing & Rewarding Employees Guideline 1 Determine Your Goals and Get Employee Input 27 Guideline 2 Specify Reward Criteria 33 Guideline 3 Reward Everyone Who Meets the Criteria 40

Page vi Guideline 4 Recognize Behaviors as Well as Outcomes 46 Guideline 5 Spin the Golden Rule 51 Guideline 6 Say "Thank You" Frequently 58 Guideline 7 Nurture Self-Esteem and Belonging

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