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Kenn Lloyd Ph.D - 151 quick ideas to recognize and reward employees

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Kenn Lloyd Ph.D 151 quick ideas to recognize and reward employees
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Most managers understand the importance of giving their employees recognition and rewards, but when it comes to actually doing so, they often come up empty or use outdated, ineffective strategies. 151 Quick Ideas to Recognize and Reward Employees will help managers stock up.

Recognition and rewards are consistently found to be among the most powerful of all motivators for employees at any job level. In fact, when employees are asked to describe their most satisfying experiences at work, they frequently mention situations in which they received recognition and rewards for their performance. And, importantly, when managers are skilled in providing this type of feedback, their employees typically reward them with increased productivity, commitment, and overall performance.

However, just like customers who always order the same old entre at a restaurant, managers tend to choose the same old kinds of recognition and rewards. Some traditional rewards still work well, of course, but there is always room for new ideas.

151 Quick Ideas to Recognize and Reward Employees offers you the full menu of recognition and reward strategies. It comes with detailed descriptions of the most popular ideas in business, plus others that are destined to become classics. Ideas such as:

Enriching jobs by giving employees more autonomy and decision-making responsibilities.

Purchasing personally signed books suited to the potential you see in each employee.

Awarding special coupons for free gasoline or transportation.

Hiring a masseuse to rub out stiff necks and backs.

Making your employees more invested by offering profit-sharing.

Plus many free or low-cost rewards.

Included with each of the 151 strategies is an assignment that you can use as a roadmap to bring the idea to life.

Ken Lloyd, Ph.D., is a nationally recognized consultant, author, and newspaper columnist based in Encino, California. He has consulted in a wide range of industries, and his workplace advice column runs in newspapers across the United States. He has authored and coauthored six books and an award-winning business film. He is a frequent television and talk-radio guest who has appeared on Good Morning America, CNN, NPR, and Fox Morning News

Kenn Lloyd Ph.D: author's other books


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151
Quick Ideas
to
Recognize and
Reward Employees

By Ken Lloyd, Ph.D.

151 quick ideas to recognize and reward employees - image 1

Copyright 2007 by Ken Lloyd, Ph.D.

All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.

151 QUICK IDEAS TO RECOGNIZE AND REWARD EMPLOYEES

EDITED BY KRISTEN PARKES

TYPESET BY KATE HENCHES

Cover design by Ark Stein/Visual Group

Printed in the U.S.A. by Book-mart Press

To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or MasterCard, or for further information on books from Career Press.

151 quick ideas to recognize and reward employees - image 2

The Career Press, Inc., 3 Tice Road, PO Box 687,

Franklin Lakes, NJ 07417

www.careerpress.com

Library of Congress Cataloging-in-Publication Data

Lloyd, Kenneth L.

151 quick ideas to recognize and reward employees / by Ken Lloyd.

p. cm.

Includes index.

ISBN-13: 978-156414-945-9

ISBN-10: 1-56414-945-5

1. Incentives in industry. 2. Incentive awards. I. Title. II. One hundred fifty-one quick ideas to recognize and reward employees.

HF5549.5.I5L538 2007

658.3142--dc22

Contents
How to Use This Book

This book is filled with proven recognition and reward strategies to help you build your employees self-esteem, job satisfaction, and productivity.

Just as you would not go to a restaurant and order every item on the menu at one sitting, you should not try to apply all of these ideas at once. The best approach is to read through the book and take the following steps:

Picture 3 Circle the ideas you like best.

Picture 4 Highlight the ones you can start now.

Picture 5 Set longer-term dates to implement your other favorites.

Picture 6 Come back to the book every 90 days to select additional ideas.

Give your employees copies of this book and meet with them to discuss the ideas they like best, and set some dates to implement those that are feasible as well. If you want to use a particular idea, but it does not perfectly fit your company, do a little brainstorming with your team and you will most likely come up with a perfect solution.

It is important to remember that all of the ideas in this book have been successfully applied in businesses large and small throughout the world. And there is every reason to believe they will have an equally successful impact in your company!

1
Use Your Words

One of the most compelling, powerful, and effective ways to reward and recognize your employees is also the cheapest. All you have to do is open your mouth and give your employees the thanks and appreciation they deserve for a job well done. When employees hear you say, Great job! they feel better about themselves, their work, and the company itself, and this motivates them toward even higher levels of performance so theyll receive more of this feedback in the future.

The best time to provide this type of credit and recognition is as close to the employees excellent behavior as possible. If you can give this feedback in front of other employees, the impact is even greater. Those other employees will start to think about ways they can improve their performance so they can be on the receiving end of praise from you.

Assignment

If you only use the words Great job! after your employees perform well, the words can lose their impact. Make a list of at least 20 of the most energizing and enthusiastic words you can use, such as Terrific work! Outstanding performance! Amazing outcome! and Dazzling results!

Epilogue

Employees continue to hear your positive words long after you have spoken them.

2
Set the Tone

Rewards and recognition do not exist in a vacuum, and their impact hinges on the workplace context and culture. If the environment is harsh or cold, all of your efforts to reward and recognize employees will fall short. For example, if a manager typically treats employees with indifference, any positive feedback or rewards he or she provides will be received with skepticism at best. However, the same feedback or rewards from a more supportive manager will be well received. As a result, if you want rewards and recognition to work, it is essential to set a tone that is positive, friendly, fair, and premised on respect and trust.

One easy way to help set this tone is to avoid the common managerial practice of looking through employees rather than talking to them. By saying hello to your employees around the office, perhaps asking how things are going, and then listening, your employees are going to feel appreciated, important, and respected, and these are great rewards.

Assignment

Look over the listing of employees in your department and related areas and put a + next to those you regularly greet, a 0 next to those you occasionally greet, and a next to those you rarely or never greet. Now set a timetable to make all of them a +.

Epilogue

Employees who rarely hear hello from their manager find it much easier to say good bye.

3
Drop on By

A powerful source of recognition for your employees is the level of interest that you focus on them and their work. If you are inaccessible or basically invisible, your employees can easily sense they are not particularly valuable to you or the company. When you manage by wandering around, one advantage is that you can use all of your senses to get a better idea of how a department is operating.

On a more subtle level, by spending time in your employees work areas, you are rewarding your employees. You are essentially telling them that although you have a great deal of important work that needs your attention, your team is even more important. Your visits are not based upon resolving a specific problem, and they are free of any agenda other than a desire to meet with the employees, see how things are going, ask a few questions, and answer even more.

You are not bearing gifts nor are you doling out cash. You are providing ongoing psychological rewards that build the employees sense of self-worth and competence.

Assignment

Write down the number of times per day that you visit your team without any specific agenda or scheduled meeting. If you are averaging less than one visit per day, commit right now to move that average to more than one visit per day.

Epilogue

Your presence is often the best present you can give your employees.

4
Lets Get Formal

Regardless of the informal thanks, credit, and recognition you give to your employees, a great source of meaningful rewards for them comes from receiving formal feedback on their performance at least once a year.

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