Susan Weese - CBAP CCBA Certified Business Analysis

CBAP/CCBA
Certified Business Analysis

Second Edition

Susan Weese

Terri Wagner

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Copyright 2017 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-119-24883-5

ISBN: 978-1-119-24885-9 (ebk.)

ISBN: 978-1-119-24884-2 (ebk.)

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Good luck to all the planners, crammers, and refreshers getting ready to sit for the CBAP or CCBA business analysis certification exam!

Dedicated to my family, friends, and colleagues who put up with me spending so much time on this book.

Susan

Lovingly dedicated to my niece, Jenna, for her generous spirit, keen analytic skills, and leadership acumen. Fueled by passion and purpose, blended with the right mix of values, skills and experience, I have no doubt her leadership influence will be felt around the world. And it all started with being an awesome Business Analyst!

Terri

Thank you to Mary Beth Wakefield, Editorial Manager; Kenyon Brown, Senior Aquisitions Editor; Rebecca Anderson, Production Editor; Kim Wimpsett, Copy Editor; John Sleeva, Indexer; and Nancy Carrasco, Proofreader. Without all of their contributions and assistance, this book would never have made it to the presses. In particular, thank you to Development Editor Mary Ellen Schutz. Her attention to detail, requests for clarity, and questions about what was really meant kept me on target to produce the complete study guide you are reading right now. ME, if you were here with me, I would give you a big hug! Without your herding and nipping during the revision process, this book would never have become such a great product. Your gentle editing is subtle, targeted, and effective. Peter Honebein, your technical edits were right on target and made everything in this book better.

A big thank-you goes out to the founders and supporters of the International Institute of Business Analysis (IIBA) and the team who developed the contents of the BABOK Guide. I would also like to thank my colleagues and good friends, Ginger Sanchez, Peggy Oglesby, and Phil Bennett, for sharing their wonderful business analysis stories and ideas that became the basis for many tales in this book. Thanks also to Melisa Pearce of Touched by a Horse for sharing her barn project.

This book is the result of collaboration between Susan Weese and Terri Wagner. Susan authored the book. Terri reviewed text and lent her experience and expertise to parts of the overall project.

Finally, Little Man, thank you for lying on my computer every morning and helping me think through things. You are the prince of cats.

Susan

My deepest gratitude to Susan for taking the helm and navigating these waters. Your dedication, talent, and wisdom never cease to amaze me. Thank you for all your hard work and perseverance masterfully integrating the many enhancements to the Business Analysis Body of Knowledge into this updated study guide. I admire your professionalism and cherish your friendship!

Terri

Susan Weese, PgMP, PMP, PRINCE2, MSPM, MoP Susan is a management consultant, curriculum designer, and professional speaker specializing in project management and requirements development process development and implementation for complex information technology projects. She started her work career as a software engineer, designing and developing complex mathematical algorithms for satellite and radar systems. Halfway through her work life, Susan crossed to the dark side of technology and became actively involved with managing programs, projects, large consulting organizations, and business processes. She is still having a blast and has never looked back.

Susan founded Colorado-based Rhyming Planet, Inc., in 2000 to motivate, lead, and enable technical and business professionals to accomplish their program and project goals. Susan is also an adjunct faculty member at Colorado State University, delivering courses on project management and the underlying competencies that turn good managers into great managers.