CCBA and CBAP Certifications Study Guide
Expert tips and practices in business analysis to pass the certification exams on the first attempt
Esta Lessing
BIRMINGHAM - MUMBAI
CCBA and CBAP Certifications Study Guide
Copyright 2020 Packt Publishing
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First published: May 2020
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ISBN 978-1-83882-526-3
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I dedicate this book to my parents, who always made me believe I could do anything; to my husband, who catches me when I fall; and to my brother and sister, who are my cheerleading squad.
Esta Lessing
Packt.com
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Contributors
About the author
Esta Lessing is a passionate professional business analyst and educator who helps to transform business analysis teams to meet the increasing demand for up-to-date skills and capabilities. She founded her company, Business Analysis Excellence Pvt Ltd, in 2013 and her primary focus is to provide education solutions to enable business analysts globally to effectively deliver business value in constantly changing environments.
Esta was one of the first to achieve a CBAP designation in Australia and New Zealand and served as a Certification Role Delineation Committee member for the International Institute of Business Analysis (IIBA). She has a strong background in business analysis, including having completed multiple British Computer Society (BCS) business analysis certifications and finishing her BCom (Hons) Informatics degree at the University of Pretoria and London School of Economics. She has worked as a business analyst in South Africa and the United Kingdom, and she is currently based in Australia. She has also been closely involved with building the business analysis community of practice teams in different organizations. Esta's most recent achievement is developing an innovative strategic planning and analysis methodology that engages team creativity and delivers strategic roadmaps for achieving a team's future vision.
I would like to acknowledge the very supportive staff and editorial team at Packt Publishing. They have all been patient with me as a first-time author; they are a highly talented team who guided me through this journey. Thank you so much for giving me this opportunity to become a published author. Special thanks to all of my peers and business analysis students for their direct and indirect contributions to my career experiences, business analysis knowledge, passion for education, and ultimately for helping me start and complete this study guide.
About the reviewer
Adedayo Idowu, CBAP, is a certified business analyst with expertise in process analysis, process improvement, and automation who has been leveraging business analysis knowledge and experience to drive business transformation and operational excellence projects with the aim of achieving business objectives and moving organizations from their current state to their desired state. Having worked in the financial and social media industries, she has been able to hone her problem-solving, innovative, analytics, and collaborative skills and use them to recommend solutions to meet different business needs.
She currently leverages her business analysis skills to help small and medium business owners identify and meet their business needs.
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Preface
Business analysis is one of the most rewarding and diverse business-focussed careers, because not only can it be practiced within almost any industry but it focuses on finding opportunities to help every type of business grow and improve. Once you embark on a business analysis career, you are on a journey of continuous learning and problem-solving.
This book, CCBA and CBAP Certifications Study Guide, aims to take you on a practical journey through the BABOK v3 Guide. The goal is to bring the concepts in the BABOK v3 Guide into the real world with examples in order to assist you in preparing to take the IIBA CCBA and CBAP exams. This guide includes some background of my personal career journey and how the CBAP designation has supported my career. It discusses a few study approaches and includes some ideas that you could incorporate into your own study plans. This guide outlines the exam requirements as they are stipulated by the International Institute of Business Analysis (IIBA).
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