Peter T. Coleman (Ed.) - 28 feb

1. Chapter Four: Constructive Controversy
2. Chapter Five: Trust, Trust Development, and Trust Repair
3. Chapter Seventeen: Personality and Conflict
4. Chapter Eighteen: The Development of Conflict Resolution Skills
5. Chapter Twenty-Four: Learning through Reflection on Experience
6. Chapter Twenty-Seven: Multiculturalism and Conflict
7. Chapter Thirty-One: The Pragmatics of Peace with Justice
8. Chapter Thirty-Five: Teaching Conflict Resolution Skills in a Workshop
9. Chapter Forty: Reconciliation between Groups
10. Chapter Forty-Two: Using Research Findings in Practice

1. Chapter Four: Constructive Controversy
2. Chapter Six: Power and Conflict
3. Chapter Nine: The PSDM Model
4. Chapter Fourteen: Group Decision Making in Conflict
5. Chapter Fifteen: Natural-Born Peacemakers?
6. Chapter Sixteen: Resolving Intractable Intergroup Conflicts
7. Chapter Eighteen: The Development of Conflict Resolution Skills
8. Chapter Twenty-One: Creativity in the Outcomes of Conflict
9. Chapter Twenty-Four: Learning through Reflection on Experience
10. Chapter Thirty: Intractable Conflict
11. Chapter Thirty-Four: The Mediation of Conflict
12. Chapter Thirty-Five: Teaching Conflict Resolution Skills in a Workshop
13. Chapter Thirty-Six: Creating Constructive Communication through Dialogue
14. Chapter Thirty-Seven: An Empirically Based Approach to Couples Conflic
15. Chapter Thirty-Eight: Managing Conflict through Large Group Methods
16. Chapter Forty-One: Social Networks, Social Media, and Conflict Resolution

Professor Morton Deutsch is one of the greatest contributors of the twenty-first century to the important and crucial field of conflict resolution. His contributions have been in theory and practice, in attracting outstanding people to work with him, in stimulating superb people to carry on in their own paths. The net effect is a truly major contribution to this field, and it is summed up beautifully in this revised and enlarged edition. Highly informative, profoundly insightful, and, indeed, a definitive account of conflict resolution.

David A. Hamburg, president emeritus, Carnegie Corporation of New York; DeWitt Wallace Distinguished Scholar; and cochair, Social Medicine and Public Policy Programs, Department of Psychiatry, New York Presbyterian Hospital and Cornell University Medical College

This volume is an extraordinary resource, a much-needed comprehensive handbook on conflict resolution.

Arthur E. Levine, president emeritus, Teachers College, Columbia University; president, Woodrow Wilson National Fellowship Foundation

This Handbook should be on the reading list of every course in peace and conflict studies and especially on the lists used in teacher preparation courses in peace education, a field that seeks to cultivate understanding of constructive ways of confronting violence, alternatives to force and lethal conflict for the pursuit of social purposes.

Betty Reardon, founding director emeritus, Peace Education Center, Teachers College, Columbia University

In the past, I have been saying to all of my students at Kyushu University and the participants in my mediation trainings, If you are serious about mediation, read The Handbook of Conflict Resolution . Now seeing the updated and enlarged edition, I would say, Read it, for it will help you become a thoughtful and insightful mediator.

Hisako Kobayashi-Levin, associate professor, Faculty of Law, Kyushu University

THIRD EDITION

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Library of Congress Cataloging-in-Publication Data has been applied for and is on file with the Library of Congress.

The handbook of conflict resolution : theory and practice / Peter T. Coleman, Morton Deutsch, Eric C. Marcus, editors. Third edition.

1 online resource.

Includes bibliographical references and index.

Description based on print version record and CIP data provided by publisher; resource not viewed.

ISBN 978-1-118-81033-0 (pdf) ISBN 978-1-118-81032-3 (epub)

ISBN 978-1-118-52686-6 (hardback)

1. Conflict management. I. Coleman, Peter T., 1959II. Deutsch, Morton, 1920III. Marcus, Eric Colton.

HM1126

303.69dc23

2013050606

The field of conflict resolution continues to develop rapidly. As a consequence, we have updated and revised the second edition of this Handbook. Almost all of the chapters in the second edition have been updated; in some, the revisions have been extensive, and in others, only minor changes seemed necessary. Also, we have added new chapters on topics that were not covered or needed more coverage than they received in the first two editions. Given the scope of growth in the field, we have expanded the book considerably. And in order to make this expansion more cost effective for the readership, we have developed a new online section of the book.