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James Taylor - Managing information technology projects: applying project management strategies to software, hardware, and integration initiatives

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This guide provides field-proven tools that IT project managers can use to keep every kind of IT project - hardware, software, or integration - on track and within prescribed parameters. It includes managing risk in IT projects, and systems engineering.

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Cover

title Managing Information Technology Projects Applying Project - photo 1


title:Managing Information Technology Projects : Applying Project Management Strategies to Software, Hardware, and Integration Initiatives
author:Taylor, James.
publisher:AMACOM Books
isbn10 | asin:0814408117
print isbn13:9780814408117
ebook isbn13:9780814427644
language:English
subjectProject management, Information technology--Management, Management information systems.
publication date:2004
lcc:HD69.P75T386 2004eb
ddc:004/.068/4
subject:Project management, Information technology--Management, Management information systems.

Page i


M ANAGING INFORMATION TECHNOLOGY P ROJECTS

Page ii


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Page iii


M ANAGING INFORMATION TECHNOLOGY P ROJECTS

Applying Project Management Strategies to Software, Hardware, and Integration Initiatives

James Taylor

Page iv Special discounts on bulk quantities of AMACOM books are - photo 2

Page iv


Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Tel.: 212-903-8316. Fax: 212-903-8083.
Web site: www.amacombooks.org

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

"PMI" and the PMI logo are service and trademarks registered in the United States and other nations; "PMP" and the PMP logo are certification marks registered in the United States and other nations; "PMBOK," "PM Network," and "PMI Today" are trademarks registered in the United States and other nations; and "Project Management Journal" and "Building professionalism in project management" are trademarks of the Project Management Institute, Inc.

Library of Congress Cataloging-in-Publication Data
Taylor, James
Managing information technology projects: applying project management
strategies to software, hardware, and integration initiatives / James Taylor.
p. cm.
Includes index.
ISBN 0-8144-0811-7
1. Project management. 2. Information technologyManagement. 3.
Management information systems. I. Title.
HD69.P75T386 2004
004'.068'4dc21
2003008645

2004 James Taylor.
All rights reserved.
Printed in the United States of America.

This publication may not be reproduced,
stored in a retrieval system,
or transmitted in whole or in part,
in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise,
without the prior written permission of AMACOM,
a division of American Management Association,
1601 Broadway, New York, NY 10019.

Printing number

10 9 8 7 6 5 4 3 2 1

Page v


To Karen Romano-Taylor,
my wife and best friend.
Thank you for your love, support, and patience.

Page vi


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Page vii


Contents

Acknowledgments

xiii

Chapter 1. Introduction

Chapter 2. The Foundations of Project Management

Chapter 3. Information Technology Project and Systems Life Cycles: Project Management and Team Activities

Chapter 4. Identifying and Developing Customer Requirements

Chapter 5. Organizing the Project Team

Chapter 6. Developing the Information Technology Project Plan

Chapter 7. Risk Management in Information Technology Projects

Chapter 8. Systems Engineering: The Hub of Project Management

Chapter 9. Project Monitoring and Control

Chapter 10. Rapid Development in IT Projects

Chapter 11. Principles of Project Closeout

Chapter 12. Customer ServiceFinishing the Project

Index

Page viii


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Page ix


List of Exhibits

Exhibit 1-1. A comparison of IT and nonIT project characteristics.

Exhibit 2-1. Traditional management functions.

Exhibit 2-2. Project management functions.

Exhibit 2-3. Indented WBS.

Exhibit 2-4. Graphical WBS format.

Exhibit 2-5. Sample work breakdown structure.

Exhibit 2-6. Sample precedence table.

Exhibit 2-7. A precedence diagram.

Exhibit 2-8. Network showing early schedule.

Exhibit 2-9. Completed network showing late schedule and critical path.

Exhibit 2-10. A sample Gantt chart.

Exhibit 2-11. Earned value terms, definitions, and formulas.

Exhibit 2-12. Earned value graph.

Page x


Exhibit 3-1. Typical IT project life.

Exhibit 3-2. The project and systems development life cycles and activities.

Exhibit 3-3. A sample project charter outline.

Exhibit 3-4. System alternative evaluation parameters.

Exhibit 3-5. Trade-off analysis process.

Exhibit 4-1. Tips for writing good statements of work.

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