Melanie A. Katzman - Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work

PRAISE FOR MELANIE KATZMAN AND CONNECT FIRST

Anyone who knows Melanie Katzman has admired her ability to form genuine connections. As a clinical psychologist and corporate consultant, its the key to her impact. In this user-friendly, book, she shares practical tips for following in her footsteps to build trusting relationships.

ADAM GRANT, New York Times bestselling author of Originals and Give and Take and host of the TED podcast WorkLife

People often ask, whats the appropriate way to show my colleagues that I care about them at a human level? Drawn from Katzmans extensive expertise as a psychologist and coach, Connect First is a treasure trove of actionable techniques you can use every day to build strong relationships at work. Once you apply them, youll enjoy your workand the people you work withso much more that youll do the best work of your life.

KIM SCOTT, New York Times bestselling author of Radical Candor

Connect First is an eye-opening gift. With every turn of the page, one will instantly feel liberated. This book cures in one quick read what weve spent decades foolishly trying to deprogram in the corporate setting. Melanie, in her practical, empirical, and honest approach has offered us the antidote for our time: being human is a workplace superpower.

CORY HAIK, Chief Digital Officer, Vice Media

Melanie is a great storyteller. And like the storytellers of old who used stories to impart wisdom, Melanie uses them to illustrate very practical tips that enable one to form much more real, deeper connections with colleagues and with people you are meeting for the first time. Better yet, these lessons will help make for a more productive and fun workplace. I found myself immediately implementing many of her insights. Thank you, Melanie for this gift.

STEVEN TALLMAN, Partner and Head of Global Operations, Bain & Company

We are all starving to connect and somehow forgot the basics of how to do it. With Connect First, Melanie cracks the code on how to tap into our humanity in order to influence others, be successful, and live a fuller life. Simple and sophisticated tools we all desperately need and didnt even know it. Thank you, Melanie.

CHRIS MCCARTHY, President, MTV, VH1, CMT, and Logo Media

I found myself mid-chapter, putting this book down and instantly emailing one of my producers to tell her thank you for an error she caught on my show yesterday just before I went live! This book is full of brilliant actionable items that we all can do to connect, be better employees, be better humans.

BROOKE BALDWIN, Anchor, CNN Newsroom with Brooke Baldwin

In this dynamic, digitalized, and radically changing world, never before has instilling meaning and purpose in our work and deepening connections with others been more important. Drawing on her extensive experience as trusted advisor to senior executives, Melanie offers a wealth of actionable insights which are grounded in neuroscience and psychology and vividly brought to life through case studies. Connect First is an invaluable resource.

NISHA RAO-SCHILLER, Head of Leadership Planning and Development, Deutsche Bank

Absolutely terrific! In clear prose, Melanie Katzman distills the insights and lessons from over 30 years of studying behavior in the workplace. There is something for everyone: graduates starting their first jobs, newly promoted managers, and veteran CEOs. I only wish I had this wise advice at the beginning of my career.

PETER ROSE, Senior Advisor, Blackstone and Vice Chairman, Sard Verbinnen

At a time when were more connected to our devices than we are to each other, C-suite whisperer Melanie Katzman reminds us that its the strength of our relationships that lays the foundation for greater success and joy at work. Witty and wise, she gifts us with 52 research-based, easy-to-implement tactics that will unlock connection and foster deep bonds in any workplace.

CATHERINE STEINER-ADAIR, EdD, author of The Big Disconnect

Melanie is a provocateur of innovation. In Connect First, she holds up a mirror that allows us to laugh, learn, and alter our behavior. She reconnects us to our most human desireto experience and spread joy.

WELLINGTON NOGUEIRA, Founder, Doctors of Joy

Copyright 2020 by Melanie A. Katzman. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-1-26-045784-1
MHID: 1-26-045784-2

The material in this eBook also appears in the print version of this title: ISBN: 978-1-26-045783-4, MHID: 1-26-045783-4.

eBook conversion by codeMantra
Version 1.0

All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps.

McGraw-Hill Education eBooks are available at special quantity discounts to use as premiums and sales promotions or for use in corporate training programs. To contact a representative, please visit the Contact Us page at www.mhprofessional.com.

TERMS OF USE

This is a copyrighted work and McGraw-Hill Education and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile, disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGraw-Hill Educations prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply with these terms.

THE WORK IS PROVIDED AS IS. McGRAW-HILL EDUCATION AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. McGraw-Hill Education and its licensors do not warrant or guarantee that the functions contained in the work will meet your requirements or that its operation will be uninterrupted or error free. Neither McGraw-Hill Education nor its licensors shall be liable to you or anyone else for any inaccuracy, error or omission, regardless of cause, in the work or for any damages resulting therefrom. McGraw-Hill Education has no responsibility for the content of any information accessed through the work. Under no circumstances shall McGraw-Hill Education and/or its licensors be liable for any indirect, incidental, special, punitive, consequential or similar damages that result from the use of or inability to use the work, even if any of them has been advised of the possibility of such damages. This limitation of liability shall apply to any claim or cause whatsoever whether such claim or cause arises in contract, tort or otherwise.