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Grodzki - Building your ideal private practice: a guide for therapists and other healing professionals

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Grodzki Building your ideal private practice: a guide for therapists and other healing professionals
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Preparation -- Building Blocks -- Finishing Touches.

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Building Your Ideal Private Practice

A Guide for Therapists and Other Healing Professionals

Building Your Ideal Private Practice

A Guide for Therapists and Other Healing Professionals

Lynn Grodzki

The first quote on page v is reprinted with permission of the publisher. From A Simpler Way, copyright 1996 by Margaret Wheatley and Myron Kellner-Rogers, Berrett-Koehler Publishers, Inc., San Francisco, CA. All rights reserved.

Copyright 2000 by Lynn Grodzki

All rights reserved

For information about permission to reproduce selections
from this book, write to
Permissions, W. W. Norton & Company, Inc., 500 Fifth Avenue,
New York, NY 10110

Library of Congress Cataloging-in-Publication Data
Grodzki, Lynn.
Building your ideal private practice: a guide for therapists and
other healing professionals / Lynn Grodzki.
p. cm.
A Norton professional book.
ISBN: 978-0-393-07545-8
1. PsychotherapyPractice. 2. Mental health counselingPractice. 3.
PsychotherapistsMarketing. I. Title.

RC465.5.G76 2000
616.8914068dc21 99-058069

W. W. Norton & Company, Inc., 500 Fifth Avenue, New York, N.Y. 10110
www.wwnorton.com
W. W. Norton & Company Ltd., 10 Coptic Street, London WC1A 1PU

There is a simpler way to organize human endeavor. It requires a new way of being in the world. It requires being in the world without fear. Being in the world with play and creativity. Seeking after whats possible. Being willing to learn and be surprised.

Margaret Wheatley and Myron Kellner-Rogers, A Simpler Way

I have learned that if you build a successful person, they, in turn, will build a successful business.

Jackie Nagel, business coach

Contents

1: The Blueprint
Develop the framework for your ideal private practice

2: Now You Have a Business Coach
Flex your business muscles and get ready to take action

3: Support and Optimism
Sail through the inevitable ups and downs of operating a practice

4: The Aligned Vision Process
Create a compelling business vision that moves you forward

5: Entrepreneurial Mindset
Think and act like a successful entrepreneur


6: Your Basic Message
Articulate the essence of who you are and what you have to offer

7: Generating Referrals
Attract an abundance of quality clients without aggressive marketing

8: Making a Small Practice Feel Bigger
Creatively expand and diversify your practice

9: The Impact of Adding Value
Retain great clients by creating a strong client connection

10: Why Good Therapists Go Broke
Avoid common pitfalls as you become highly profitable


11: Loving the Business
Learn the strategies that make business pleasurable

12: The Personal-Growth Model
Move beyond the traditional medical model

13: Holding Onto Success
Stay successful and motivated over time


Acknowledgments

T o be a good business coach it helps to have great clients, and I have been especially blessed in this area. I want to extend my appreciation to the hundreds of talented therapists I have had the pleasure to coach. Asking for help can be particularly forbidding for those who make a career out of helping others, so I feel privileged to have had so many therapists place their trust in me. To respect the confidentiality of the coach-client relationship, I have changed names and identifying details when using case studies, unless given specific permission to do otherwise.

As a first-time author, I relied on the guidance of Susan Munro and Deborah Malmud, my editors at Norton, who believed in the importance of this book and offered me clear direction and expert advice. My circle of encouragement includes many people who supported my efforts in many, many ways and I thank them all. I am most deeply grateful to my husband, Tad, a patient reader and rigorous editor of countless drafts. He maintained a loving, stable, always motivating presence and was, in effect, a wonderful coach himself.

Building Your Ideal Private Practice

A Guide for Therapists and Other Healing Professionals

Part I
Preparation
The Blueprint

Y oure in private practice, or ready to start one. You love the work you do with your clients. But today, loving your work and being a talented professional isnt enough to insure the success of your practice; you also need to be an enthusiastic, talented businessperson. As a business coach who specializes in helping therapists and other healing professionals achieve success, I want to show you how to build an ideal practice one that is both highly profitable and personally satisfying at the same time.

The notion of having an ideal practice that is simultaneously profitable and satisfying may seem like a pipe dream when you are wondering whether your practice can withstand yet another slowdown in client referrals, increasing professional competition, or an unpredictable economic marketplace. Overcoming the challenges you currently face in order to build a thriving practice means knowing what to do, but more importantly, it means knowing who to be. By who to be, I mean taking a frank look at yourself and making some necessary shifts in your thoughts, feelings, and behaviors so that you become an alert, savvy, skillful businessperson. From this position it is easy and natural to take the steps to create the private practice you desireyour ideal practice.

My goal is to help reinforce your business awareness by showing you ways to strengthen your emotional, cognitive, and strategic capacities. During the past four years I have coached over six hundred therapists of all professionsa diverse range of practitioners including physicians, psychologists, social workers, counselors, personal coaches, nurses, energy healers, chiropractors, massage therapists, physical therapists, acupuncturists, and body workers. (For the sake of simplicity, throughout the book I will use the terms therapist and therapy generically to connote a wide variety of professionals and their professions. When I use these terms, please know that I am speaking to you, regardless of the nature of your professional training.) In the process, I have learned one undeniable fact: How your practice performs is an accurate reflection of you, as the owner. It will be strong where you are strong and weak where you are weak. Taking an honest, careful look at your existing practice will show you precisely where you need to make changes within yourself. My job is to show you how. Throughout the book, I will show you how you can make changes:

  • emotionally, by developing the right kind of internal and external professional support;
  • spiritually, by designing a compelling business vision that upholds your integrity;
  • cognitively, by adopting an entrepreneurial, antisabotage mindset;
  • strategically, by identifying and implementing the actions that generate a flow of referrals, boost profits, and add value to a small practice; and
  • creatively, by charting a course to keep you and your practice on the cutting edge of your profession.

If you are like many other therapists I coach, you will notice that the more you change in these directions, becoming a stronger businessperson, the more your practice improves, becoming more profitable, organized, and resilient. You will attract quality clients, retain them longer, and run a smoother operation. Your list of complaints will shrink as you resolve your business problems with less stress. You may find that with your practice in such good shape, you relax and do your best work ever as a therapist. All of this is a natural progression, based on making specific changes within yourself that get reflected in your business and your craft. Along the way, you will probably recognize that you have refined your ability to stay focused and remain optimistic, even when others worry. And these days, in the workshops and classes I teach, I meet too many talented professionals who feel very worried.

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