Barton Dominic - Talent Wins The New Playbook for Putting People First

Turning human resources into human capitala prerequisite to win in this era of talentism. An inspiring read for those who are trying to make a difference!

Alain Bejjani, CEO, Majid Al Futtaim Group

If you believe youve read all there is about the role of human capital in propelling value creation, think again. Charan, Barton, and Carey have crafted their many experiences into a compelling and concise book that frames a people before strategy argument that is refreshingly new and different.

Ed Breen, CEO, DowDuPont; Lead Director, Comcast

Engaged employees are the key to success in any business, and Talent Wins offers real-world insights on how to foster talent, inspire creativity, and lead winning teams for the long term.

Kenneth I. Chenault, Chairman and CEO, American Express; Director, IBM and Procter & Gamble

Talent is the difference between a good company and great company. And nurturing talenthelping people flourishrequires continuous action, effort, and work. It is critical to the mission and the aspirations of an organization that leaders be inventing, and then reinventing, the talent development playbook. Talent Wins helps you do just that.

Alex Gorsky, Chairman and CEO, Johnson & Johnson; Director, IBM

This book gives compelling arguments for treating talent management as a crucial competency for any company that wants to succeed. The authors proposed approach is a real departure from many accepted practices in talent management. Taking their recommendations to heart will significantly change the role of CEOs as well as the requirements for HR professionals in the future.

Hein Knaapen, Chief HR Officer, ING Bank NV

Business leaders have talked about the importance of people for years but often were vague about how to turn talent into a competitive advantage. In this new book, Charan, Barton, and Carey turn conventional views about human resources on their head and create the ultimate playbook for making human capital the ultimate edge for organizations of all types.

William McNabb, Chairman, The Vanguard Group

Talented people working together is the catalyst to deliver profitable growth for the benefit of all stakeholders. Talent Wins provides compelling strategies and tools to continuously develop the talent in your organization!

Alan Mulally, retired President and CEO, Ford Motor Company; former CEO, Boeing Commercial Airplanes; and Director, Google and Carbon3D

Millennials will soon account for over half of all workers. They want to be not only more creative, productive, and collaborative than ever before, but they also seek a greater sense of purpose and a deeper connection to their companys mission. Talent Wins implores senior leaders to know their employees as well as they know their finances and the capital they deploy.

Satya Nadella, CEO, Microsoft

With real-world experiences from broad industries, Charan, Barton, and Carey bring to life a game plan to identify and develop talentand leverage that talent for winning outcomes.

Susan Peters, Senior Vice President, Human Resources, General Electric

A groundbreaking book for the next twenty years that focuses CEOs attention on the strategic value of employees and the necessity of bringing HR into the leadership circle. A must-read!

Denise L. Ramos, CEO and President, ITT Inc.; Director, Phillips 66

In a competitive global economy, no business can afford to leave talent on the sidelines. Talent Wins provides an innovative framework for cultivating talentand shows that diverse teams are critical to unlocking an organizations full potential.

Sheryl Sandberg, COO, Facebook; founder, LeanIn.Org and OptionB.Org; and Director, Walt Disney Company

Talent Wins exquisitely captures the essence of creating a modern digital platform and management practices to reinvent the HR role in your company with the goal to develop, manage, and nurture the talent in todays demanding marketplace. The book includes excellent case studies and practical examples that provide guidance and insights for every executive to consider in building a successful company.

Ivan Seidenberg, former Chairman and CEO, Verizon; Director, BlackRock

Talent Wins can be a key to unlocking the full potential of Japanese global corporations.

Masahiko Uotani, President and Group CEO, Shiseido Company

RAM CHARAN | DOMINIC BARTON | DENNIS CAREY

HARVARD BUSINESS REVIEW PRESS
Boston, Massachusetts

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For details and discount information for both print and ebook formats, contact booksales@harvardbusiness.org, tel. 800-988-0886, or www.hbr.org/bulksales.

Copyright 2018 Ram Charan, Dominic Barton, and Dennis Carey

All rights reserved

Printed in the United States of America

10 9 8 7 6 5 4 3 2 1

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

The web addresses referenced in this book were live and correct at the time of the books publication but may be subject to change.

Library of Congress Cataloging-in-Publication Data

Names: Charan, Ram, author. | Barton, Dominic, author. | Carey, Dennis C., author.

Title: Talent wins : the new playbook for putting people first / by Ram Charan, Dominic Barton, and Dennis Carey.

Description: Boston, Massachusetts : Harvard Business Review Press, [2018]

Identifiers: LCCN 2017045247 | ISBN 9781633691186 (hardcover : alk. paper)

Subjects: LCSH: Manpower planning. | Ability. | Human capital. | Business planning. | Employee retention. | Personnel departments.

Classification: LCC HF5549.5.M3 C455 2018 | DDC 658.3dc23 LC record available at https://lccn.loc.gov/2017045247

The paper used in this publication meets the requirements of the American National Standard for Permanence of Paper for Publications and Documents in Libraries and Archives Z39.48-1992.

From Ram

Dedicated to the hearts and souls of the joint family of twelve
siblings and cousins living under one roof for fifty years, whose
personal sacrifices made my formal education possible.

From Dominic

To all the HR leaders whove been banging the table on the
importance ofthe talent agenda for yearsthanks. You were right!

From Dennis

To my children, Matt and Maggie, who continue to amaze and
inspire me, and to Donna Gregor, my assistant of over twenty
years, who does all the work and gives me all the credit.

Contents

Introduction