Thomas Mrozek - Digital Supply Chains

Bring your clients to the digital worldThey expect it from you.

Martin Zehnder, COO , PALFINGER AG

People are the most important success factor in digital projects.

Roland Becker, Managing Director, GLX Logistics

The development of digital supply chains is an evolution rather than a revolution.

Peter Dressler, Senior Director Logistics, Infineon

Theres no quick fix when it comes to transformation.

Jacob Gorm Larsen, Director of Digital Procurement, Maersk Group

Digitalization cannot be avoided.

Hartwig Meinen, Managing Director Logistics,
Elflein Spedition&Transport GmbH

The goal is to create awareness at management level first.

Thorsten Rosenberg, Executive Vice President & Head of Global Supply Chain, BSH Hausgerte GmbH

It will become increasingly important for people to retrain and learn new skills.

Alexander Gisdakis, Former Head of HR Leadership Culture, Siemens AG

Theres no hype when it comes to digitalizationits a fundamentally
important topic.

Erik Wirsing, Vice President Global Innovation, DB Schenker

Culture has come to occupy a more prominent place in todays companies than it used to.

Simon Sagmeister, Founder and CEO , The Culture Institute

We would also like to thank the following people for their active support, contribution, valuable expertise and shared experiences:

• Simon Sagmeister (The Culture Institute)

• ProfessorDoctor of Engineering Guido H. Baltes, University of Constance

• Philipp Smole, Executive Vice President Corporate Incubator PALFINGER 21 st

• Dr Christian Rohrdantz, Managing Director, and Johannes Hussler, Data Scientist, Vidatics GmbH

• Dr Maximilian Hausmann, Senior Manager, DrElena Michel, Manager Data Analytics, rpcThe Retail Performance Company

Supply chain management is without question deeply affected by the disruptive forces of a modern organization, positively as well as negatively. Between Advanced Analytics and AI , agile role models and autonomous warehouses a senior executive is often in danger of losing track in the digital jungle.

In these exciting times, with their many turning points, h&z aims to share insights around digital supply chains, their application in business and the so vital transformation to successfully prepare organizations for this challenge. This book provides insights into best practices of current supply chain and how CSO s apply technologies and advancements. It also makes daring forecasts about how processes and leadership must be designed so that the digital transformation does not fail in its infancy, but leads to a truly agile organization.

Fortunately, we didnt have to do all this on our own. We would like to thank all contributors from leading industry organizations for their opinions and insights about supply chain management. We would also like to thank the entire h&z family, whose patience and dedication made this book possible.

Dear digital practitioners,

We are in the age of digital transformation. Our lifestyles, the way we work, the way we communicate, and the way we shop are changing and they will never be the same again. One implication of these changes is that those of us in the business of supplying products and services need to adapt swiftly to the rapidly changing requirements of our customers otherwise they will look elsewhere.

At PALFINGER we are innovating and driving transformation to shape the future for us and our clients to make sure they stay with us. In our new digitalization program, we are pooling our digital competencies as well as adopting new approaches to the products and services we supply, all for the benefit of our customers. In addition, it is our ambition that the digital assistance systems and tools we use not only make work processes easier, improve support, and support cost-effectivenessthey also make every day work safer.

These are a few examples of our digital solutions, spanning customer solutions to improved operations:

TELEMATICS: Collect data in real time and turn it into value-add for our customers which can be for example displayed in a web portal so that fleet managers and users always know the current condition of our equipment. This minimizes unplanned machine downtimes and optimizes spare-part management.

FLEET AND OPERATOR MONITORING : We developed digital tools that boost the efficiency and productivity of our fleet loader cranes. The platform shows which machines are in use and where, and how long they have been operating. The system enables site managers to optimize crane use and loading processes and therefore ensures that the fleet is fully connected and all relevant job data is delivered where it is needed while the operator monitor supports the operation in the field or construction site with relevant data.