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Cathy A. Trower - The practitioners guide to governance as leadership building high-performing nonprofit boards

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Praise for The Practitioners Guide to Governance as Leadership

With wisdom and insight, Trower has written the seminal guide for nonprofit boards. This is a must-read for every current and incoming nonprofit board member.
Joel Allison, president and CEO, Baylor Health Care System

For nonprofit chief executives who are ready for more engaged and purposeful boards and for board members who want to work more meaningfully and be true partners in leadership, Trower shows the way. She brings Governance as Leadership to life with case studies, theoretical frameworks, board exercises, and practical advice.
Susan Whealler Johnston, executive vice president, Association of Governing Boards of Universities and Colleges (AGB)

It has never been more critical than it is today for nonprofits to engage their boards in ways that capture the full talent, experience and resources of those who govern the...

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CONTENTS Trower offers non-profit boards a clearer and broader lens than - photo 1

CONTENTS

Trower offers non-profit boards a clearer and broader lens than heretofore available for addressing the challenges and opportunities confronting the institutions they oversee. The greatest takeaway is the critical importance of the oft-overlooked generative mode of the board the learning and discerning that are not just nice-to-do but absolutely essential for effective board governance in these volatile, complex and uncertain times.

Jan Bellack, president and John Hilton Knowles professor, MGH Institute for Health Professions

It is only through the leadership of strong boards that organizations can advance their missions. Giving boards the tools and practical advice they need to become best in class is essential to the strength of our non-profit sector. Trower has done this in writing this practitioners guide.

Katie Sloan, COO and senior vice president, Leading Age

Trower has done a masterful job of weaving the groundbreaking theories presented by the authors of Governance as Leadership into an inspiring and practical how to guide for those of us on the ground who know the future hinges on the capacity of nonprofit board-executive teams to lead with skill, innovation, and strategic insight.

Mary Ellen Jackson, executive director, NH Center for Nonprofits

Trower has hit the nail on the head in terms of the need for contemporary not-for-profit governance to transform itself. This is a must read for boards of directors of the sector because we are clearly in a new era of a need to refocus on our responsibility for the public good, the transparent way in which we fulfill that mission, and our accountability for the results we should achieve as stewards of the human and financial resources for which we are responsible. And, it all begins in the board room!

Larry Minnix, president and CEO, LeadingAge

Copyright 2013 by John Wiley Sons Inc All rights reserved Published by - photo 2

Copyright 2013 by John Wiley Sons Inc All rights reserved Published by - photo 3

Copyright 2013 by John Wiley & Sons, Inc. All rights reserved.

Published by Jossey-Bass

A Wiley Imprint

One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594 www.josseybass.com

[Cover art by Jeff Puda]

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com . Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions .

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com . For more information about Wiley products, visit www.wiley.com .

Library of Congress Cataloging-in-Publication Data

Trower, Cathy A. (Cathy Ann)

The practitioners guide to governance as leadership : building high-performing nonprofit boards / Cathy A. Trower. 1st ed.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-118-10987-8 (cloth); ISBN 978-1-118-22423-6 (ebk); ISBN 978-1-118-23736-6 (ebk); ISBN 978-1-118-26237-5 (ebk)

1. Nonprofit organizationsManagement. 2. Corporate governance. 3. Directors of corporations. I. Title.

HD2769.15.T76 2013

658.422dc23

2012033556

To my husband, Bill, for his steadfast love and support.

To Richard Chait, William Ryan, and Barbara Taylor, for their wisdom.

To Alison Hankey, for planting the seed and encouraging this project.

LIST OF EXHIBITS, FIGURES, AND TABLES

EXHIBITS

Readings on Mental Shortcuts and Cognitive Mistakes
Anchoring and Arbitrary Coherence in Action
The Abilene Paradox
CEOs and Board Chairs Talk About Candor and Trust
Life University Board Mission and Board Agreements
MGH Institute of Health Professions, Trustee Expectations and Statement of Commitment
Cedar Crest College, Board of Trustees Responsibilities/Norms
Daniel Webster College, Board Operating Agreements
Trinity College, Trustee Code of Conduct
Questions Frequently Asked by Board Members About What to Expect from Board Service
Individual Board Member Performance Self-Assessment
Board Team Assessment Survey
Board Sensemaking in Action
Board Member Personality Types Ranging from Destructive to Benign
Liberal Arts College, Board Meeting Goals
Sample Consent Agenda
CGLA Board of Directors Before Agenda
CGLA Board of Directors After Agenda
CGLA Organizational Performance Dashboard
Advance Surveys and Breakout Groups
Pre-Meeting Clarification Protocol
Board Retreat/Meeting Evaluation
Sample Committee Assessment Questions
Sample Committee Assessment Tailored to a Specific Need
CEO Advice
CEOs and Board Chairs Reflect on Their Relationship and Leadership
Tips for Building the CEO-Chair Relationship
Sample Interview Questions
Sample QuestionsBoard Performance Profile
Sample QuestionsHow Well Informed Is the Board?
Sample Data DisplayHighest and Lowest Ratings
Sample Data DisplayLeast Consensus
Board Coach Services

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