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Hartley - Project management: a practical guide to planning and managing projects

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Hartley Project management: a practical guide to planning and managing projects
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    Project management: a practical guide to planning and managing projects
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Project management: a practical guide to planning and managing projects: summary, description and annotation

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With project management acknowledged as a cross-industry management framework, this revised fourth edition aligns with PMBOK and reviews PRINCE2, Agile and Lean methodologies. Including best-practice templates, this book guides both the novice and practitioner in planning and managing their diverse projects.

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Incorporating practitioner insights theoretical interpretations and popular - photo 1

Incorporating practitioner insights, theoretical interpretations and popular methodologies, Hartley provides a practical framework for developing personal competence, professional capability and organisational maturity in project management.

Steven Boyd PhD FAPI GAICD, Program Coordinator, Property Economics and Development, University of the Sunshine Coast

suitable for any type of project, the text was relevant, the content easy to follow and it actually challenged and changed my thinking around how I have always managed my projects.

Paul McQuaid, Inspector, Queensland Police Service

combination of real experience, theoretical knowledge, practical suggestions and even humour (which I enjoyed), and written in an easy to understand and captivating manner.

Lisa Smith, Executive Manager, Human Resources, STEPS Group Australia

a practical and useful resource that added significantly to my understanding of the bigger picture with the tools to actually plan, manage and control the project instead of letting the project manage me like every other time.

Gabriel Oriti, Operations Manager, BEVCO NT

Also by Stephen Hartley

Professional Project Management: Bridging Complexity, Uncertainty and Change

Project Management: Principles, Processes and Practice

Project Management: Integrating Strategy, Change and Operations

The Trainers Toolbox: Authentic Case Studies and Vignettes for Trainers, Educators, Consultants and Facilitators

This edition published by Allen & Unwin in 2018

First published by Pearson Education as Project Management: A Competency-Based Approach in 2003

Copyright Stephen Hartley 2018

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without prior permission in writing from the publisher. The Australian Copyright Act 1968 (the Act) allows a maximum of one chapter or 10 per cent of this book, whichever is the greater, to be photocopied by any educational institution for its educational purposes provided that the educational institution (or body that administers it) has given a remuneration notice to the Copyright Agency (Australia) under the Act.

Allen & Unwin

83 Alexander Street

Crows Nest NSW 2065

Australia

Phone: (61 2) 8425 0100

Email:

Web: www.allenandunwin.com

ISBN 978 1 76063 178 9 eISBN 978 1 76063 567 1 The author refers to PMBOK - photo 2

ISBN 978 1 76063 178 9

eISBN 978 1 76063 567 1

The author refers to PMBOK, PRINCE2, MBTI, Disc and Belbin many times in the book.

They are all trademarked and the appropriate symbol appears against the names the first time they appear in the body of the text. Thereafter, they are used without the symbol.

Internal design by Midland Typesetters, Australia

Index by Puddingburn Publishing Services Pty Ltd

Set by Midland Typesetters, Australia

Cover design: Julia Eim

Cover image: iStock

For my parents, Alexander William Hartley and Kathleen May Hartley (ne Kohn), for giving me what they never had: the opportunity to learn.

Contents

Tables

Figures

ACactual costs
ADRalternate dispute resolution
BACbudget at completion
BAUbusiness as usual
CEOchief executive officer
CIOchief information officer
COOchief operating officer
CPIcost performance index
CPMcritical path method
CVcost variance
D&Cdesign and construct
DCFdiscounted cash flow
DSDMDynamic Systems Development Method
EACestimate at completion
EOIexpression of interest
EOTextension of time
ETCestimate to complete
EVearned value
EVAearned value analysis
EVMearned value management
HRMhuman resource management
IFBinvitation for bid
ISOInternational Organization for Standardization
ITTinvitation to tender
KPIkey performance indicators
KRACkeep, remove, add, change
MBTIMyers-Briggs Type Indicator
MoSCoWmust have, should have, could have, wont have
MOUmemorandum of understanding
MSDSmaterial data safety sheet
NPVnet present value
PARISparticipate, approve, responsible, inform, signoff
PBOKpersonal body of knowledge
PCpractical completion
PDCAplan, do, check, act
PERTProgram evaluation review technique
PMBOKProject Management Body of Knowledge
PMCDproject management competency development [framework]
PMMMproject management maturity model
PMOproject management office
POproject office
PRINCE2projects in controlled environments
PSGproject steering group
PVplanned value
RACIresponsible, approve, consult, inform
RBSrisk breakdown structure
RFIrequest for information
RFQrequest for quotation
RFTrequest for tender
ROIreturn on investment
RPLrecognition of prior learning
SEAMstakeholder engagement assessment matrix
SLAservice level agreement
SMARTspecific, measurable, achievable, realistic, timeframed
SMEsubject-matter experts
SMPstakeholder management plan
SOPstandard operating procedure
SOWstatement of work
SPIschedule performance index
SPMOstrategic management project office
SVschedule variance
SWOTstrengths, weaknesses, opportunities and threats
TBCtotal budgeted cost
TCPIto-complete performance index
TOCtheory of constraints
TQMtotal quality management
VACvariance at completion
WBSwork breakdown structure
WHSwork, health and safety

Stephen Hartley is a leading practitioner, consultant, educator, researcher, author and coach in project management.

Drawing on 25 years cross-industry experience, and with numerous industry, vocational and academic qualifications, Stephen is renowned for his expertise, refreshing honesty, personal insight, and an easy and engaging writing style that readersboth students, instructors and clientsfind appealing and sometimes even entertaining.

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